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WorksheetsIT Fundamentals Topic 2
Total questions: 35
Worksheet time: 18mins
Which of the following is used for temporary storage of program data that is cleared when the computer is turned off?
CPU
SSD
Hard drive
System memory
A user needs to establish an initial password for an email account. Which of the following is the BEST example of a complex password?
01#iWant!2686612338
iWantobeaCosmonau#
01c234n56789v9876x21
012iWanttobe210
A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?
OS
Updates
Drivers
Application
Which of the following are core peripherals needed to use a desktop PC? (Select THREE).
Monitor
Keyboard
Mouse
Speakers
Printer
Which of the following devices transmits and receives printed images over a telephone line?
Monitor
Fax
Scanner
Webcam
Which of the following applications would a user employ to write a business letter?
Spreadsheet software
Word processor
Desktop publishing
Presentation software
Which of the following is the primary goal in performing a backup verification?
Ensure backup data can be correctly restored
Prove the media has sufficient space for the data
Configure frequency of backups
Adhere to legal backup storage requirements
Which of the following ports can be used to connect an external hard drive to a computer?
(Select TWO).
MIDI
PS/2
eSATA
RJ-11
USB
When setting up a new desktop, which of the following should be performed FIRST?
Configure user accounts
Plug in cables
Install security software
Configure wireless network settings
A user has just removed a new desktop PC from the box and has plugged in several new peripheral devices. During which of the following steps will the plug and play peripheral devices be installed on the new PC?
Installing security software
Powering on for the first time
Booting the operating system
Adding additional user accounts
Which of the following file types is used to consolidate a group of files?
.rtf
.m3u
.avi
.rar
Which of the following is the BEST reason to change a wireless router’s default SSID?
To make it easier to identify in a location with several routers.
To make the network feel more personal.
To make it more difficult to join.
To make the network secure.
Which of the following CPU cooling types is BEST in a dusty environment?
Liquid cooling
Open case
Case fan
Heat sink fan
Which of the following storage methods provides the HIGHEST redundancy and availability?
Cloud-based storage
Storage Area Network
Locally attached storage
Network Attached Storage
Which of the following application types is MOST often used for doing a mail merge?
PDF software
Word processor
Presentation software
Personal information manager
Which of the following commands is used to view the contents of a file?
Save
Open
Copy
Move
Which of the following security threats is classified as license theft?
Entering the neighbor’s software key
Using software to reveal a password
Searching through the trash for passwords
Watching what a user types on screen
Which of the following allows for hands-free operation of a wireless device?
Encryption
Wireless passwor
Bluetooth pairing
Internet connectivity
Joe, a user, reports that his neck and back are hurting after being at his desk for the whole day. Which of the following are the possible causes of the problem? (Select TWO).
The keyboard is not ergonomic
The monitor does not have a screen protector.
The monitor height is not adjusted to Joe's needs.
Joe is not using a wrist rest with the keyboard
The chair is not properly adjusted to Joe's needs.
Which of the following connectors supports both high definition video and audio?
S-video
Component
HDMI
DVI
Which of the following software is used to reduce the size of a file or folder?
Desktop publishing
Basic database
Compression
Anti-malware
What is an example of a compressed file?
.avi
.30c
.cmp
.7z
.zipped
A user is accessing an online bank account for the first time via an Internet browser. Which of the following should the user check? (Select TWO).
HTTPS before the URL
Exclamation point on the status bar
Lock symbol in the address bar
HTTP before the URL
Skull/crossbones symbol in the corner
A technician just installed a new computer. Which of the following is the BEST way to manage the cables?
Line the cables up neatly and wrap them together with cable ties.
Leave the cables loose to prevent interference between wires.
Nail the cables to the wall.
Tuck the cables neatly underneath the carpet.
An end-user has 16GB of RAM installed on a computer system. Which of the following describes why the OS only uses a maximum of 4GB of RAM?
The operating system is 16-bit.
The computer has corrupted RAM.
The computer has a defective motherboard.
The operating system is 32-bit.
The computer has a virus.
Which of the following are examples of video connectors? (Select TWO).
VGA
Serial
HDMI
eSATA
PS/2
A user purchases a new desktop computer and requires assistance setting it up. Which of the following describes the BEST resource the user should reference?
Technical community group
Local retail store technical support
Internet search engine
Manufacturer documentation
Joe, a user, is setting up a new computer and wants to minimize the risk of a malicious software infection over the network. Which of the following should be configured on the new computer? (Select THREE).
Password policies
Multiple user accounts
Software firewall
Operating system updates
Anti-malware software
(Curve Ball) - Which of the following is used with a touch screen to increase accuracy?
Touchpad
Stylus pen
Joystick
Trackball
Which of the following is a common way to prevent physical theft of a laptop or workstation?
Shred any sensitive information to prior to disposal.
Avoid storing passwords near the computer.
Practice good awareness skills when entering passwords/PINs.
Cable and lock device securely attached to a solid object.
A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check?
The power cable
The OS version for compatibility
The hard drive firmware revision
The data cable
(Curve Ball) - A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST likely cause?
SSID broadcast is disabled
Wireless password has changed
Firmware update is required
WPA2 is enabled
(Curve Ball) - When setting up a new computer, where does a user change the date and time?
Peripheral configuration
Localization settings
Screen resolution
eSATA settings
(Curve Ball) - Which of the following would be the MOST efficient way to transport an original file from one location on a local hard drive to a different location on the same hard drive without creating duplicates?
Rename
Cut
Move
Save
Copy
(Curve Ball) - A home user wants to share files between two different computers. The user wants the files to be available to either computer, regardless of whether either computer is turned on. Which of the following is the BEST storage method?
USB storage
Internal storage
Direct attached storage
Network attached storage
