Worksheetscontrolling
Total questions: 9
Worksheet time: 5mins
Which of the following options does not belong feedback control
Measure actual performance
Establish standards of performance
No corrective action
Compare performance to standards
which process is not in the quality circle of TQM?
Creates quality circle and collects information
Recommends solutions
Selects problems to be solved
Only gathers data but not analysis problems
Which of the following steps does not belong Benchmarking
Regardless of the source of the information to be collected
Plan the benchmark study
Analyse data
Collect data
Which of the following options does not belong to the four steps of feedback control?
Establish standards of performance
Neglect of actual performance
Compare performance to standards
Take corrective action
Which of the following factors does not belong to the positive factors TQM program success factors?
Tasks make high skill demands on employees
Problem-solving skills are improved for all employees
Management expectations are unrealistically high
Continuous improvement is a way of life
which one do not belong to why we need control?
To adapt to change and uncertainty
To reduce costs , increase productivity or add value
Not to deal with complexity
To detect opportunities
which one is not the three important technique ?
Quality circles
Benchmarking
Six Sigma & Lean
Financial management
The definition of the quality circles is a group of six to 12 volunteer employees meet regularly to discuss and solve problems affecting the quality of their work.
True
False
Which one of the following is a advantage of Hierarchical control system？
More control over the business
Efficient decision making
Inflexible decision making
Both A and B
