WorksheetsGXP Campus - Guest Planning Screen
Total questions: 10
Worksheet time: 5mins
How far can we run the GPS?
A - 3 days
B - 5 days
C - 10 days
D - 14 days
What is the alert column in GPS?
A - The PMS alerts with the booking
B - Member has more than 100 nights with Marriott
C - Guest has personalized information in the profile which needs attentions, e.g. “cannot have nuts”
D - Guest is notable person
Which of the following cannot be edited in guest contact?
A - Loyalty Number
B - Loyalty Preferences
C - Mailing Address
D - Birthday
What is the difference between viewing my property's cases and other property's cases?
A - You can only view up to 3 other property's cases
B - You can click on the case number to view detalis for "My Property's cases"
C - You cannot view other properties cases
D - You cannot view cases under “Engineering” Case Type at other properties
What is “contacted”?
A - Members have contacted CEC
B - Members have been contacted by hotel
C - Members have cases associated with the current booking
D - Members contacted hotels by mobile chat
How many future stays at other properties can be viewed?
A - 1
B - 3
C - 5
D - All
Can we edit loyalty preferences if guest opts from out on-property personalization?
A - Yes
B - No
C - Only property admin can edit
D - We cannot view loyalty preferences
Which of the following cannot be directly created from the Guest Planning Screen?
A - Case
B - Amenity
C - Guest Activity
D - Email
Which of the following can you view when a guest opts out from on-property personalization?
A - Relationship
B - Loyalty Preferences
C - Activities
D - Personalized Information
Which of the following filters is not available in GPS?
A - Guest Activities
B - Milestones
C - Notable
D - Personalized Info
