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YTB Code of Conduct and Business Ethics (CoBE)

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

In case you become aware that the person has been bribed to make a choice, what would you do?

a)

Contact the relevant authority

b)

Make him give you half the money

c)

Blackmail him

d)

Do nothing

2.

Which of the following is the incorrect statement? Following my employer's Code of Conduct

a)

Helps me make ethical decisions

b)

Will make me a better employee

c)

Is a waste of time

d)

Requires a certain level of consciousness and some attention to detail

3.

As part of YTB staff, we are committed to:

a)

Treat everyone with respect and dignity

b)

Exercise due care in representing

c)

Safeguard YTB's brand and reputation

d)

All of the above

4.

Which of the following is not a form of ethical behavior?

a)

Deception

b)

Loyalty

c)

Fairness

d)

Competition

5.

All procurement and purchasing decision shall be made based on the Company's best interest. Which of the following is not the considerations to be taken when making such decisions?

a)

Select the supplier whom offer the lowest price

b)

Getting quotation from more than one suppliers or vendors

c)

Keep the information of all suppliers or vendors confidential

d)

Getting suppliers or vendors with good track record

6.

What type of gifts or favors are acceptable under the Code of Conduct?

a)

A RM300.00 gift card from a vendor to influence to form an agreement that involve buying certain products

b)

Receiving a coffee mug with your facility's logo on it

c)

Free tickets to Hawaii from a company in exchange for buying products from them

d)

A tip from family to ensure their loved one receives "special care"

7.

A Company Code of Conduct acts as one of the guidelines as to how the company operates day-to-day and conducts business:

a)

True

b)

False

8.

Why is a Corporate Compliance Program important?

a)

Helps ensure strict compliance with all required laws and regulations

b)

Helps prevent and detect fraudulent behavior

c)

Helps staff provide the highest quality of cares to members

d)

All of the above answers

9.

What is Insider Trading?

a)

Non-disclosure of information for personal benefit

b)

Transaction make between employees in the same organisation for personal benefits or for the benefits of others

c)

Use or disclose of share price sensitive information for personal benefits or for the benefits of others

d)

Approve a requisition, place an order, receive goods and approve invoice for payment made by himself or herself

10.

Which of the following violations could result in immediate termination?

a)

Egregious acts of misconduct

b)

Violence in the workplace

c)

Stealing/ embezzlement

d)

All of the above answers