WorksheetsBack to Basics SMB Quiz
Total questions: 10
Worksheet time: 5mins
Any small to medium business can offer it's employees an O2 Open discount as long as they have more than how many employees?
20
50
10
25
SMB tariffs also offer some benefits over consumer accounts that ensure if there's any problems they are sorted out as quickly as possible, but what are these perks? Select two.
Next working day repair replacement
Queue priority in store
UK based customer services
Money off your bill if you experience any issues
Business customers also get some international perks, but what are they? Select two.
2000 Minutes to EU countries every month
Free roaming when outside of the EU
International priority on repairs
Ability to use MBB data abroad
Business customers also get free access to a few mobile and computer programs which normally would cost them hundreds of pounds a year, but what programs are included with your business tariff?
Office 365 (worth £70 a year)
McAfee Virus Protections (worth £40 a year)
Box cloud services (worth £20 a year)
All three!
Currently there's an amazing offer for any business customer that purchases an S10/S10+ with us, but what is it?
Six months free airtime
An 'office kit' which contains a 27" samsung monitor, logitech keyboard and mouse and a samsung DeX cable (worth £220!)
Quad data, on any plan over 10GB
Another free Samsung device, the J4+
As of the time of writing there's also an awesome deal on the XR that was in the back to basics pack, but can you pick which one it was out of these offers?
24 months at 24GB for £67.90
24 months at 18GB for £64.20
36 months at 30GB for £78.90
24 months at 25GB for £44.50
With our business tariffs we also require a bit more identification due to money laundering laws, so which ID do you need for a limited company?
An IDV only
An IDV plus one of the other proofs: a bank statement/utility bill/purchase order/mobile bill
No proofs needed
An IDV plus recorded proofs of the business transactions over last quarter
If a customer however wants to take the connection in their details or for the purpose of being a sole trader, what proofs do they need?
Impossible, SMB must be in a business name
Only an IDV on their personal card
An IDV on both their card and a recent utility bill
An IDV plus record of their previous mobile bill regardless of network
Business accounts also come with a free online billing analysis tool, which can be accessed on the web, but what's it called?
MyO2 Web
My O2 Business Account
Business Gateway
O2 Enterprise Tools
Business is something that O2 has done for a while and is really important to us as a store, but why is it so important to us?
Business customers generally stay with O2 longer than consumers
On average business GSV is higher than consumer
Opportunity to offer O2 open discounts for a large amount of a business's workforce which could drive new sales
All of the above
