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WorksheetsAQA GCSE Business (9-1) Paper 1
Total questions: 48
Worksheet time: 16mins
Job
Batch
Flow
Job
Batch
Flow
Job
Batch
Flow
Which law would be broken if an employee refused to wear safety equipment provided by the business?
Equality Act (2010)
Health and Safety at Work Act (1974)
Consumer Rights Act (2015)
Trades Description Act (1968)
Which of the following is a feature of a weak economic climate?
High levels of consumer spending
Low levels of consumer spending
High levels of employment
Low levels of unemployment
Which of the following laws prevents employees being discriminated against on the basis of characteristics such as gender and race?
Equality Act (2010)
Health and Safety at Work Act (1974)
Consumer Rights Act (2015)
Trades Description Act (1968)
Which of the following is true in relation to the Health and Safety at Work Act (1974)?
Visitors to a business are not covered by the act
Employees must follow health and safety procedures set by the firm
Employees are the only people covered by the act
Customers visiting business premises are not covered by the act
Which of the following is a possible impact facing a hotel chain if facilities and accommodation are falsely described?
Sales may increase
Customer numbers may increase
Profits may increase
Reputation may decrease
Which of the following is a drawback to a business of behaving in an environmentally responsible way?
Sales increase due to positive public image
Brand reputation is improved
Publicity may not persuade customers to buy
Easier to motivate and recruit employees
The national living wage is an hourly pay rate set by the Government which must be paid to:
All employees
All employees aged over 16
All employees aged over 21
All employees aged over 25
Which of the following is an example of a business minimising risk by selling products in different markets?
British fashion house, Burberry, selling its products in China
UK grocer, Sainsbury’s, aims to open more UK Sainsbury’s Local stores
British retailer, Argos, opens outlets in UK Sainsbury stores
UK retailer, Marks & Spencer, to close stores in 10 overseas markets
A business makes 28,000 items a week and employs 35 staff.
Calculate the productivity per worker.
1500 units/week
35 units/week
800 units/week
900 units/week
Management salaries are an example of what?
Quality control
Fixed Costs
Variable costs
Material costs
What does automation mean?
Using machines that can operate without people
The development of production into batch production
Handcrafted production
Leading to a fall in quality
Business operations is the department in a business that is responsible for:
Marketing
Finance
Production of goods/provision of services
Human resources
Which of the following stock control methods would involve frequent deliveries?
Flow production
Just in case
Job production
Just in time
Which of the following is a benefit to a business of minimising waste in its supply chain?
Lower unit costs
Higher labour turnover
Higher revenue
Purchasing economies of scale can be achieved
Total quality management aims to:
Give production line staff minimal say in the level of quality standards
Check quality standards at the end of the production line
Ensure that quality is the responsibility of everyone in an organisation
Ensure a single person/single team is responsible for quality
The process of meeting customer needs successfully before, during and after a sale is called:
Procurement
Kaizen
Customer service
The sales process
A business that allows its customers to make purchases in store, via its website or by the telephone is called a(n):
Pure play retailer
Omni-channel retailer
E-tailer
Bricks and mortar retailer
The process of coordinating people and resources to ensure everything is in the right place at the right time is the role of which department in a business?
Logistics
Procurement
Supply chain management
Purchasing
Managers in a tall organisational structure will usually:
Give lots of freedom to junior managers
Delegate frequently
Have a wide span of control
Have a narrow span of control
Which of the following is a disadvantage of centralisation?
Decisions made may not be in line with the overall business aims
Increased costs of training
Inconsistent decision making across the organisation
Low levels of motivation amongst junior managers
Which of the following pieces of information would be included in a person specification?
Main roles and responsibilities of the job
Hours of work
Place of work
Skills and qualifications required to complete the job successfully
Job analysis is conducted when:
A vacant position first becomes available
Applicants have sent in their CVs for review
References have been received by the organisation
The applicant has accepted the post
Which of the following documents would contain information about holiday entitlement, hours of work, place of work, remuneration package and duties at work?
Job description
Job analysis
Application form
Contract of employment
When two or more people come together to fulfill a single job role this is called:
Part time employment
Job sharing
Zero hours contract
Full time employment
When an employee of one organisation is identified and approached by another organisation to fill a vacant position, it is called:
Labour turnover
Headhunting
Staff retention
Selection
A plc uses profit sharing as a financial method of motivation for its staff. Which of the following is a potential drawback to its shareholders of this decision?
Staff may see this as an ongoing entitlement
Less funds available for reinvestment
The share price will be guaranteed to rise
Less money available for dividend payments
Which of the following is an example of a fringe benefit?
Holiday pay
Overtime payment
Praise at work
Free lunches
What is meant by span of control?
The number of workers that report to 1 manager
The number of workers that report to all managers in the structure
The number of layers in an organisation
The span of control a manager has
An advantage of a centralised structure is
Policies and decisions are more uniformed and follow the organisations aims and objectives
Decisions can take a long time and the business reacts slowly to change
Senior managers at the top can become very powerful and 'loose touch' with the workers
Inconsistencies may develop between departments or regions
Part time contracts of employment are for how many hours?
0 - 16
35- 40
10 - 30
10 - 16
Motivated staff ...
are more likely to leave and find another job
leads to higher productivity
leads to lower productivity
are less likely to get training
A business reduces the level of chemical emissions from its factory. Which of the following is the business aiming to reduce?
Noise pollution
Traffic congestion
Recycling
Air pollution
Which of the following demonstrates the impact of a weak pound on a UK business that imports raw materials and exports finished goods?
Imported raw materials dearer and exported finished goods cheaper
Imported raw materials cheaper and exported finished goods cheaper
Imported raw materials dearer and exported finished goods dearer
Imported raw materials cheaper and exported finished goods dearer
Which of following is most likely to occur as interest rates fall?
Sales of luxury products increase
Sales of essential products increase
Sales of luxury products decrease
Sales of essential products decrease
Tesco’s F&F clothing brand has committed that, by 2020, it will only use cotton that has a minimal impact on the environment. This is an example of:
Waste disposal
Recycling
Using scarce resources
Sustainability
A new independent coffee shop is most likely to locate closest to ..
it's customers
it's competitors
it's employees
it's suppliers
When one business acquires a controlling interest in another business it is known as ..
Merger
Takeover
Franchising
Outsourcing
Which of the following is a disadvantage of organic growth?
It can be financed through internal sources of finance
Growth is likely to be slower
It is less risky
It is harder to manage than external growth
Economies of scale is where the average unit costs
fall as the business expands
rise as the business expands
The formula to calculate average unit costs is ..
total costs divided by revenue
total output divided by total costs
total costs divided by total output
total costs divided by total output multiplied by 100
The total costs of producing 10,000 bottles of shampoo is £5,000. The average unit cost is:
20p
50p
£2.00
£5.00
When a business gets another business to carry out a task for them, e.g. hiring staff
outsourcing
takeover
franchising
share issue
