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CompTIA ITF+ Test 2-2

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

When connecting a printer to a network, which of the following is needed to complete the process? (Select TWO).

a)

IP address

b)

User's password

c)

Computer’s name

d)

Subnet mask

e)

HTTP port

2.

After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician

need to adjust to resolve this issue?

a)

Color depth

b)

Orientation

c)

DPI settings

d)

Resolution

3.

A user installing a printer can connect it to which of the following ports? (Select FOUR).

a)

USB

b)

FireWire

c)

Serial

d)

Parallel

e)

RJ-11

4.

Which of the following is the BEST reason to backup data?

a)

To ensure data encryption

b)

To ensure data stability

c)

To ensure data security

d)

To ensure data availability

5.

Before purchasing a new video card for a PC, which of the following should be checked to ensure there will be enough electricity for the video card to function properly?

a)

GPU

b)

CPU

c)

GUI

d)

PSU

6.

Which of the following has the lowest latency?

a)

SSD

b)

NAS

c)

Blu-Ray

d)

DVD

7.

A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads. Which of the following is the MOST likely cause?

a)

The browser is incompatible with the website

b)

The workstation has been infected with malware

c)

The website is not secured by SSL

d)

The certificate of the website has expired

8.

Joe, a user, has just installed his first home wireless router. Which of the following tasks should be considered to help secure the unit from any confirmed exploits?

a)

Change the router administrator username.

b)

Change the router’s broadcasting channel.

c)

Update the unit’s firmware.

d)

Use a complex administrator password.

9.

Which of the following is the BEST security practice to use when configuring the

management options of a wireless router?

a)

Disable DHCP

b)

Change the admin password

c)

Enable SSID

d)

Enable remote administration

10.

Which of the following technologies allows people to communicate all over the world inexpensively?

a)

Virtualization

b)

SSID

c)

Kinetics

d)

VoIP

11.

Which of the following is a requirement to connect a smartphone to a wireless network?

a)

SSID

b)

SATA

c)

SMTP

d)

gzip

12.

Malware that has an embedded keylogger to capture all of the keystrokes and steal logins is considered:

a)

adware

b)

spyware

c)

ransomware

d)

phishing

13.

Which of the following is considered an optical storage medium?

a)

SSD

b)

Blu-Ray

c)

Flash drive

d)

Memory card

14.

A user had to replace the hard drive in a computer. The user would like to install the games that came with the computer but were not installed as part of the initial OS setup wizard. The user can install the games by performing which of the following?

a)

Schedule automatic updates.

b)

Enable installed OS features.

c)

Update hardware drivers.

d)

Reinstall productivity applications.

15.

Which of the following operating systems is very lightweight and relies heavily on Internet applications?

a)

Chrome OS

b)

Windows

c)

Linux

d)

Blackberry OS

16.

Which of the following security threats is classified as license theft?

a)

Entering the neighbor’s software key

b)

Using software to reveal a password

c)

Searching through the trash for passwords

d)

Watching what a user types on screen

17.

Which of the following allows for hands-free operation of a wireless device?

a)

Encryption

b)

Wireless passwor

c)

Bluetooth pairing

d)

Internet connectivity

18.

Which of the following connectors supports both high definition video and audio?

a)

S-video

b)

Component

c)

HDMI

d)

DVI

19.

Which of the following software is used to reduce the size of a file or folder?

a)

Desktop publishing

b)

Basic database

c)

Compression

d)

Anti-malware

20.

What is an example of a compressed file?

a)

.avi

b)

.30c

c)

.cmp

d)

.7z

e)

.zipped

21.

A user is accessing an online bank account for the first time via an Internet browser. Which of the following should the user check? (Select TWO).

a)

HTTPS before the URL

b)

Exclamation point on the status bar

c)

Lock symbol in the address bar

d)

HTTP before the URL

e)

Skull/crossbones symbol in the corner

22.

A technician just installed a new computer. Which of the following is the BEST way to manage the cables?

a)

Line the cables up neatly and wrap them together with cable ties.

b)

Leave the cables loose to prevent interference between wires.

c)

Nail the cables to the wall.

d)

Tuck the cables neatly underneath the carpet.

23.

An end-user has 16GB of RAM installed on a computer system. Which of the following describes why the OS only uses a maximum of 4GB of RAM?

a)

The operating system is 16-bit.

b)

The computer has corrupted RAM.

c)

The computer has a defective motherboard.

d)

The operating system is 32-bit.

e)

The computer has a virus.

24.

Which of the following are examples of video connectors? (Select TWO).

a)

VGA

b)

Serial

c)

HDMI

d)

eSATA

e)

PS/2

25.

Joe, a user, is setting up a new computer and wants to minimize the risk of a malicious software infection over the network. Which of the following should be configured on the new computer? (Select THREE).

a)

Password policies

b)

Multiple user accounts

c)

Software firewall

d)

Operating system updates

e)

Anti-malware software

26.

Which of the following is a common way to prevent physical theft of a laptop or workstation?

a)

Shred any sensitive information to prior to disposal.

b)

Avoid storing passwords near the computer.

c)

Practice good awareness skills when entering passwords/PINs.

d)

Cable and lock device securely attached to a solid object.

27.

A technician has added an external hard drive to a personal computer. The hard drive is powered on, but the computer does not see the new hard disk. Which of the following is the FIRST thing the technician should check?

a)

The power cable

b)

The OS version for compatibility

c)

The hard drive firmware revision

d)

The data cable

28.

(Curve Ball) - A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST likely cause?

a)

SSID broadcast is disabled

b)

Wireless password has changed

c)

Firmware update is required

d)

WPA2 is enabled

29.

(Curve Ball) - When setting up a new computer, where does a user change the date and time?

a)

Peripheral configuration

b)

Localization settings

c)

Screen resolution

d)

eSATA settings

30.

(Curve Ball) - A home user wants to share files between two different computers. The user wants the files to be available to either computer, regardless of whether either computer is turned on. Which of the following is the BEST storage method?

a)

USB storage

b)

Internal storage

c)

Direct attached storage

d)

Network attached storage

31.

Which of the following statements about High-Definition Multimedia Interface (HDMI) are true?

Each correct answer represents a complete solution. Choose two.

a)

It is capable of delivering the highest quality digital video and multi-channel digital audio on a single cable.

b)

It is an interface primarily used to connect hard disk and CD drives in a computer.

c)

It is a new I/O bus technology that has more bandwidth than PCI and AGP slots.

d)

It has two types of connectors: Type A and Type B.

32.

Which of the following protocols is widely used for setting up and tearing down multimedia communication sessions such as voice and video calls over the Internet (VoIP)?

a)

LDAP

b)

ICMP

c)

UDP

d)

SIP

33.

Which of the following protocols provides an encryption by using the Temporal Key Integrity Protocol (TKIP)?

a)

EAP

b)

WEP

c)

IPSec

d)

WPA

34.

Which of the following typically involves the provision of dynamically scalable and often virtualized resources as a service over the Internet?

a)

Thin client

b)

Cloud computing

c)

Application Virtualization

d)

Terminal services

35.

You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit.

What should you do?

a)

You will have to uninstall the upgraded operating system.

b)

Use compatibility mode to run the 32-bit application.

c)

You will need a 32-bit version of Vista, not 64 bit.

d)

You will need to get the upgraded 64-bit version of the application.