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LV Billing Center (Quiz 190521)

Total questions: 11

Worksheet time: 4mins

Name
Class
Date
1.

Republic Services Charges Repairs on Rented Containers

a)

TRUE

b)

FALSE

2.

Residential Services are suspended when bill is not paid

a)

TRUE

b)

FALSE

3.

When closing up accounts for a tenant, we must follow up with setting up owner per_________________rather than leaving account vacant.

a)

CRC's information provided

b)

Information provided by customers

c)

Per Title Payoff

d)

Per CC Records

4.

Payoff Demand Letters?


We are unable to provide a copy of any demand outside of

_____________ period.

a)

NO TIMELINE

b)

2 WEEKS

c)

ONE MONTH

d)

ONE QUARTER

5.

Payoff Demand Letters?


_____________and _____________ payoff demands are the only documents that we keep via the Doc Locator.

a)

Industrial Accounts

b)

Lien Accounts

c)

Attorney Accounts

d)

Commercial Accounts

6.

Service Commitment for a Residential MPU is?

a)

Next Business Day

b)

Three Business Days

c)

Five Business Days

7.

Service Commitment for a Small Container Exchange is?

a)

Next Business Day

b)

Three Business Days

c)

Five Business Days

8.

Container over a ______must be approved by a route supervisor.

a)

1 YD

b)

2 YD

c)

3 YD

d)

4 YD

9.

CRC Agents are able to change Account Name

a)

TRUE

b)

FALSE

10.

Does delinquent bill affect customer's credit while account is active?

a)

Yes

b)

No

c)

Only city of LV Customers

d)

Only city of Henderson

11.

Where can I find reference to minimum Residential Service requirements?

a)

WRIKE

b)

Ask Wendye

c)

Library.municode.com

d)

http://clarkcountymunicode.com/