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Worksheets

Pioneer360

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.

Only by looking at the phone image, choose the manufacturer.

a)

Polycom

b)

Mitel

c)

Yealink

d)

None of the above

2.

What is the name of the softswitch used by NUSO?

a)

MetaSwitch

b)

Broadsoft

c)

Business Group

d)

Proprietary

3.

What does "UCaaS" mean?

a)

Unified Computers as a Service

b)

United Communications as a System

c)

Unified Communications as a Service

d)

None of the above

4.

In order to run the SIP test, you must first:

a)

Download and Install the Visualware "BCS"

b)

Have Windows 10

c)

Have at least 8GB of RAM

d)

All of the above

5.

This product allows for the creation of a multi-user video conference:

a)

Business Group

b)

VoIPLink

c)

Accession Meeting

d)

None of the above

6.

To see the stats pictured, the end user must:

a)

Have nuso managed phones

b)

Have nuso managed switches

c)

Have a nuso managed router

d)

None of the above

7.

Where can hunt groups be created?

a)

CommPortal

b)

BG Commportal

c)

Manage Marketspace

d)

Marketspace Quote Tool

8.

When importing and exporting configurations from phone to phone, what is the one thing that will not export/import?

a)

Enhanced monitor extensions

b)

Call park orbits

c)

Intercom Push to Talk

d)

Multicast Paging

9.

Where can Auto Attendant settings be changed?

a)

BG Commportal

b)

Manage Marketspace

c)

Voiplink Business Voice

d)

Accession

10.

From which application(s) can calls be forwarded?

a)

Call Manager in the assistant

b)

Call Manager in Voiplink Business Voice

c)

Commportal

d)

All of the above

11.

How do you "push" programming on the Yealinks?

a)

Power cycle the phone

b)

Hold down the X button

c)

Wait until the next day

d)

All of the above

12.

Which phone(s) support color expansion modules?

a)

SIPT42

b)

SIPT46

c)

SIPT48

d)

SIPT46 and SIPT48

13.

Which phones are WIFI compatible with the dongle?

a)

SIPT42

b)

SIPT46

c)

SIPT48

d)

All of the above

14.

True or False: If you need to create Multicast Paging and Listening Groups you have to go thru BG Commportal.

a)

True

b)

False

15.

You can have multiple devices assigned on 1 x Ext/DID.

a)

True

b)

False

16.

What happens in the first 48 hours after paperwork is submitted for order?

a)

Installation

b)

Database Collection

c)

Number Porting

d)

User Guides

17.

How do you get the URL, login credentials for the user portal, downloads, and mobile app credentials?

a)

From user guides that are in the box

b)

From in the phone itself

c)

From the manufacturer user guide

d)

From the user guides that are emailed

18.

True or False: Automatic failover happens automatically when the network goes down, but it will not automatically go back when the network is back up.

a)

True

b)

False

19.

When someone wants Supervisor Dashboard, where can they access the reports?

a)

Commportal

b)

Manage Marketspace

c)

BG Commportal

d)

Voiplink Business Voice

20.

Where can you send SMS chats from your work number?

a)

Commportal

b)

VoipLink Business Voice Desktop App

c)

Voiplink Business Voice Mobile App

d)

Both B and C

21.

Which area in the Call Recording Portal can search parameters be set?

a)

Advanced Search

b)

Advance Option of the actual call recording

c)

Setting

d)

Administrative