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11BUS Criteria

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

The four criteria we evaluate against are:

a)

Competitiveness

b)

Effectiveness

c)

Efficiency

d)

Efficacy

e)

Stakeholder Satisfaction

2.

A business releasing a new product that adds to their competitive advantage is an example of...

a)

Efficiency

b)

Effectiveness

c)

Competitiveness

d)

Stakeholder Satisfaction

3.

__________ evaluates how well the business has achieved desired goals and objectives.

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

4.

__________________ requires a business to first understand their stakeholders and their interests.

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

5.

______________ is used to make judgments on two businesses where one has outperformed the other.

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

6.

A business implementing a strict employee selection process to ensure only the best candidate is selected for the job is an example of...

a)

Efficiency

b)

Effectiveness

c)

Competitiveness

d)

Stakeholder Satisfaction

7.

How well the business has optimised its use of resources and application of processes in achieving goals and objectives refers to...

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

8.

How well the business has solved targeted problems refers to...

a)

Competitivness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

9.

_______________ refers to how well the business has considered and managed the expectations of its stakeholders.

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

10.

To what degree a businesses products and/or services meets or exceeds market standard in relation to other businesses refers to...

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction

11.

A business modifying their product to better suit the wants of consumers is an example of...

a)

Efficiency

b)

Effectiveness

c)

Stakeholder Satisfaction

d)

Competitiveness

12.

____________ refers to the business's ability to achieve its best with the least time and effort.

a)

Competitiveness

b)

Effectiveness

c)

Efficiency

d)

Stakeholder Satisfaction

13.

A business employing younger staff on weekends to reduce wage expenses is an example of...

a)

Efficiency

b)

Effectiveness

c)

Competitiveness

d)

Stakeholder Satisfaction

14.

How well the business has achieved goals and objectives refers to...

a)

Competitiveness

b)

Efficiency

c)

Effectiveness

d)

Stakeholder Satisfaction