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Worksheets

June 3 Broadband

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

What is the meaning of BLT?

a)

Broadband Learn Time

b)

Broadband Learn Timing

c)

Broadband Learning Time

d)

Broadband Learning Team

2.

Who can facilitate the BLT?

a)

RM and ARM

b)

RM and BB Lead

c)

RM and RAH

d)

RAH and BB Lead

3.

When will the BLT take place?

a)

Opening

b)

Mid-shift

c)

Closing

d)

Store Huddle/s

4.

This streaming device can be availed for Php 100/mo for 24 months or Php 1999 one time payment

a)

Roku

b)

Chromecast

c)

Android TV

d)

Apple TV

5.

How many take-ins do the Sales & Service Specialists need monthly?

a)

1

b)

2

c)

3

d)

4

6.

What happens in BLT?

a)

Q&A

b)

Sharing of knowledge

c)

Checking of knowledge

d)

All of the above

7.

In the absence of the BB Lead, who can facilitate the BLT?

a)

Sales Specialist

b)

Service Specialist

c)

ARM

d)

RM

8.

What is the monthly reward for the store if they are the top scorer in their region?

a)

GCash

b)

Salu-salo

c)

Special Gift

d)

Globe Rewards

9.

In GEMA, you click “BB Tech” if the customer’s installation address is a building, commercial establishment etc.

a)

True

b)

False

10.

What is the quarterly reward of the store if they will be the top scorer of their region?

a)

GCash

b)

Salu-salo

c)

Special Gift

d)

Globe Rewards

11.

Your store can get additional 10 points with _______ .

a)

Increased growth

b)

Increased QA Score

c)

Increased Flowthrough Rate

d)

Achieved Sales Target

12.

How much is the fee for an Easy to Recall number?

a)

Php 550

b)

Php 1100

c)

Php 3300

d)

Php 5500

13.

This is one of the Broadband KPIs

a)

Improvement in Sales Performance

b)

Improvement in GEMA Error Rate

c)

Achieved Sales Target

d)

2 take-ins for all frontliners

14.

How do you compute for Sales Flowthrough?

a)

Installed/Application

b)

Installed/Encoded

c)

Encoded/Installed

d)

Encoded/Application

15.

What are the 2 Globe At Home Plans?

a)

Go Unli & Go Fast

b)

Go Unli & Go Big

c)

Go Big & Go Fast

d)

Go Unli, Go Big & Go Fast

16.

What is the acceptable distance of distribution point to the installation address?

a)

150 meters

b)

200 meters

c)

250 meters

d)

300 meters

17.

The following contents will expire after the 6th month and will not be convert to paid version

a)

HOOQ & DisneyLife

b)

DisneyLife & FOX+

c)

HOOQ & FOX+

d)

FOX+, HOOQ & DisneyLife

18.

Cut-off period for the assessment is every ___ & ___ of the month.

a)

1st & 30th

b)

15th & 30th

c)

3rd & 18th

d)

5th & 25th

19.

What app is used to pick the topic & person to discuss the topic?

a)

Randomizer app

b)

Messenger app

c)

Viber app

d)

Spin the wheel app

20.

All are Broadband KPIs except for _______.

a)

Improvement in QA Scores

b)

Improvement in GEMA Error Rate

c)

Improvement in Sales Performance

d)

Improvement in Sales Flowthrough