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Decision making

Total questions: 16

Worksheet time: 9mins

Name
Class
Date
1.

1. Which of the following is a solution that is chosen from among alternatives?

a)

A. Decision- making

b)

B. Problem

c)

C. Uncertainty

d)

D. Decision

2.

1. ________ are decision made in routine, repetitive, well-structured situations through the use of predetermined decision rules.

a)

A. Programmed decisions

b)

B. Non-programmed decisions

c)

C. Decision making

d)

D. Complicated decision

3.

1. Which is the third step in the problem solving process?

a)

A. Define problem

b)

B. Identify decision criteria

c)

C. Develop alternatives

d)

D. Implement decisions

4.

When deciding to make a choice among the alternatives, _________ is important so that the group members can produce better decision than that of the individual

a)

A. Synergy

b)

B. Risk

c)

C. Decision

d)

D. Ignorance

5.

A manager must _________ in order to determine whether any errors occurred or has been made.

a)

A. evaluate decision

b)

B. develop alternatives

c)

C. implement decisions

d)

D. define the problem

6.

Implementing the decision is fall under the _______ step in the problem solving process.

a)

A. First

b)

B. Second

c)

C. Third

d)

D. Fourth

e)

E. Fifth

7.

_________ exist whenever there is a difference between what actually happens and what the manager wants to have happen.

a)

A. Decision

b)

B. Problem

c)

C. Programmed decision

d)

D. Risk

8.

_____________is the process of taking corrective action in order to meet objectives.

a)

A. Problem solving

b)

B. Synergy

c)

C. Programmed decision

d)

D. Non-programmed decision

9.

___________ is the process of suggestion as many choices as possible without any evaluation.

a)

A. Problem

b)

B. Risk

c)

C. Brainstorming

d)

D. Synergy

10.
The first step in making a decision is to: 
a)
A. Brainstorm possible solution
b)
B. Describe the problem or situation
c)
C. Consider the consequences
d)
D. Evaluate the decision
11.
Jake has a history test on Friday. On Thursday night Jake's friend asks him to go to the movies. Jake lists the positives and negative outcomes of each choice. Which step in the decision-making process is this?
a)
A. Evaluate the decision
b)
B. Describe the situation
c)
C. Consider the consequences
d)
D. Explore the options
12.
Why is the last step (step 6-evaluate) important?
a)
A. It helps you to make your decision faster
b)
B. It helps you to think about your decision afterward to see if you would make that same decision again another time.
c)
C.  It helps you always make the perfect decision
d)
D.   It helps you make your decision based on what your friends do.
13.

The benefits of employee involvement are:

a)

A lower number of generated solutions and its quality

b)

Better evaluation of alternatives, decision-making quality, and commitment

c)

Minimized workplace conflict

d)

Better team dynamics and faster decision-making process

14.

Outcomes of employee involvement are:

a)

Better problem identification and more choices generated

b)

More likely to select better alternatives

c)

A stronger commitment to the decision

d)

All of the above

15.

Select all the options which show the role of a manager...

a)

Analysing

b)

Reviewing

c)

Leading

d)

Planning

e)

Making a Coffee

16.

Аmong the listed decisions, find a non- programmed decision

a)

procedure for the payment of bonuses

b)

a selection of freight routes for product deliveries

c)

a selection of a new manager from candidates using job interview

d)

develop a new product or service