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Perceiving Ourselves and Others in Organizations

Total questions: 8

Worksheet time: 2mins

Name
Class
Date
1.

What was Rochelle Beaufort's initial job position?

a)

Marketing Brand Manager

b)

Marketing Research Coordinator

c)

Marketing Research Manager

d)

Marketing Brand Consultant

2.

Which is the correct order for the process in which Rochelle formed her stereotype towards Sid?

a)

Homogenization, Categorization, Differentiation

b)

Categorization, Homogenization, Differentiation

c)

Differentiation, Homogenization, Categorization

d)

Homogenization, Differentiation, Categorization

3.

Which perpetual effect was not discussed for this case?

a)

False-Consensus Effect

b)

Confirmation Bias

c)

Recency Effect

4.

Which window of the Johari Window should Rochelle aim to increase?

a)

Blind

b)

Unknown

c)

Open

d)

Hidden

5.

Which of these effective communication methods would allow employees to have indirect redress/clarification of top management decisions?

a)

Clarifying communications

b)

Open communication platforms

c)

Meaningful interactions

d)

Secondary channels

6.

Which one of these is not a feature of having a global mindset?

a)

The ability to switch your mental model to fit the culture that you are in

b)

Awareness of, openness to, and respect for other views and practices in the world

c)

The capacity to empathize and act effectively across cultures

d)

The ability to comprehend and reconcile intercultural matters with multiple levels of thinking

7.

What is not a feature that Unilever employed to inculcate a global mindset in their employees?

a)

Diversity & Equal Opportunities

b)

Internationalisation

c)

Differentiated Regionalised Strategies

d)

Localized Management Culture

8.

How did Unilever market Ben & Jerry's in Singapore context?

a)

Through social media advertising

b)

Through free ice cream tasting

c)

Being inclusive and marketing in 4 languages

d)

Aggressive pricing over competitors