There is a good Rhythm and Routine in store when I am in and when I am not

How often do you pick up the phone to someone that doesn't work in your store?

How confident are you at picking up the phone and asking for support?

I am confident to use all of the Food MI available

I have demonstrated using all of that MI

I am confident using all of the C&H MI available

I have demonstrated using that MI

I feel confident in managing a staffing budget and I know what questions to ask of my team

I feel confident in managing waste and stockloss and I know what questions to ask of my team

I have a history of identifying a long term talent pipeline within my team

I am effective at performance management

I have a clear understanding of how I can drive engagement in my store

I feel really confident to talk straight in the West Midlands region

I feel confident to talk straight at the right level outside of the region

I have a track record of improving the customer result

I struggle with TSL

I know what great product handling and styling looks like

I am challenging myself and my team to become more digitally minded

I understand how to resolve maintenance issues in my store and I am asking my team the right questions