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WorksheetsScenarios
Total questions: 79
Worksheet time: 59mins
A session is not showing in main schedule :Probable causes
Its a sub-session
Its a related session
Group applied to it & attendee not part of it
Session has a zero member group applied
Logic of the icon showing sessions faulty
A speaker is not showing on front end :Probable causes
Speaker not connected to session
Logic of the icon showing speaker icon faulty
Group applied to it & attendee not part of it
Speaker has a zero member group applied
A sponsor is not showing on front end :Probable causes
Sponsor is not marked as a sponsor (is a sponsor setting)
Logic of the icon showing sponsors
Group applied to it & attendee not part of it
Sponsor has a zero member group applied
Organisation is both a sponsor and an exhibitor
An exhibitor is not showing on front end :Probable causes
Exhibitor is marked as a sponsor (is a sponsor setting)
Logic of the icon showing exhibitors
Group applied to it & attendee not part of it
Exhibitor has a zero member group applied
Organisation is both a sponsor and an exhibitor
An page is not showing on front end :Probable causes
No icon for pages created
Logic of the icon showing pages
Group applied to it & attendee not part of it
Has a zero member group applied
Page is empty
An survey is not showing on front end :Probable causes
Survey has a group applied to it
Survey is not connected to anything
Survey has some questions incomplete
Survey is closed and will not show on app
Survey has a nav icon only and has a group applied to it
An poll is not showing on front end :Probable causes
Poll has a group applied to it
Poll is not connected to anything
Poll question incomplete
Poll is closed and will not show on app
Poll has a nav icon only and has a group applied to it
Moderator not seeing moderator access :Probable causes
Is not logged in
Logged in with a duplicate profile which is not a moderator
Outside the 1hr and 30 minute window on the session
Live Q&A not enabled in the session itself
Attendee not marked a moderator
Attendee not seeing planner created appointments :Probable causes
Is not logged in
Logged in with a duplicate profile
Checking in the schedule tab instead of my schedule
Planner has not created any appointments for him
Event not published yet
Attendee not seeing planner created schedules:Probable causes
Is not logged in
Logged in with a duplicate profile
Checking in the schedule tab instead of my schedule
Planner has not created any schedules for him
Event not published yet
Click game not showing on front-end : Probable causes
Click game not created in the event
Click game icon not created in the event
Click game icon has a group applied to it
Click game is over
No badges in the click game
Attendee not seeing attendee list :Probable causes
Is not logged in
Logged in with a duplicate profile
Attendee icon tampered with (logic)
All attendees are hidden
Attendee list maybe search only (on app)
Few attendee not showing on attendee list :Probable causes
Are not logged in
Logged in with a duplicate profile or are private attendees
Attendee icon tampered with (logic)
Attendees are hidden by planner
Attendees are revoked
Planner not able to delete some click game badges
Attendees have played one more challenge in the badge
The badge has the profile picture challenge
Click game has begun
Event is published
Click game is over
Planner not able to delete in app game achievements
Attendees have played that achievement
Some achievements can never be deleted
In app game is over
Event is published
Planner not able to change in app game achievements points
Attendees have played that achievement
Some achievements can never have points changed
In app game is over
Event is published
Custom posts not showing on web widget
Interval set to 0
No custom posts in the gallery
All custom posts either scheduled or inactive
Gallery Range in the future
Custom posts do not show on web widget
Custom posts not showing in social wall tab
Interval set to 0
No custom posts in the gallery
All custom posts either scheduled or inactive
Different gallery connected
Custom posts do not show in social wall tab
Custom posts not showing on web-widget
Interval set to 0
No custom posts in the gallery
All custom posts either scheduled or inactive
Gallery Range in the future
Custom posts do not show on web widget
UTF 8 error while importing
Use right format of import file
Headers are incorrect
Mandate fields are missing
None of the above
Session not coming up in universal search
Using a search term not in the name , description or session code of the session
Session is a sub session
Session is a related session
Session has a group applied to it
Navigation icon not showing to attendees
In app game icon once in app game is over
Click game icon once click game is over
Icon has a group applied to it
The content of the icon eg session)have group applied to it
Nav icon image missing
No posts from twitter and flickr showing on live display
Custom post interval set to 0 so only custom posts show
Curated gallery and no posts selected/curated
No search terms added
No posts pulling from search terms
Range is in the future or when no posts were shared for
No posts from twitter and flickr showing in Web widget
Custom post interval set to 0 so only custom posts show
Curated gallery and no posts selected/curated
No search terms added
No posts pulling from search terms
Range is in the future or when no posts were shared for
No posts from twitter and flickr showing in Social wall tab
Custom post interval set to 0 so only custom posts show
Curated gallery and no posts selected/curated
No search terms added
No posts pulling from search terms
Gallery selected has no social posts
Some icons are greyed out
Group applied
Is the click game icon and game is over
Icons are locked and its OEG
Attendee icon in an invite only event on OEG
Is the click game icon and its OEG
Group name not valid error is caused when importing a file because
Group name is more than 100 characters
Group is not first created and added to excel file
Multiple groups are added
None of the above
One notification not showing to attendee but showing at backend
To be published in the future
Has a group applied to it
Created via crowdplanner
Longer than 140 characters
A notification showing to one attendee in app but not to the other
Group applied
No internet for one attendee
Push permission disabled
Notification deleted and other attendee downloaded event post that
VIP admin not getting create poll option
Poll not enabled in event
Speaker not connected to session
It's an Organisation VIP admin
VIP admins can create surveys not polls
Social butterfly category disabled in the in app game
In app sharing
No sharing
Social wall disabled in event
Activity feed is home screen
Tap 3 banners achievement disabled
Less than 3 banners linked to url or content
Less than 3 banners in event
Banners have zero member group on them
Never disabled
Survey is inactive because either ..
Survey active until date is missing
Survey active until date is in the past
Survey has no complete questions
Survey has some incomplete questions
Survey not connected to anything
Poll shows inactive status because either
Active until date is missing
Poll not connected to anything
Poll question is incomplete
VIP admin did not activate the poll (if VIP admin created it)
Planner forgot to activate the poll after creating it
Name of survey respondent missing in excel export
Anonymous survey and poll setting enabled
Respondent not logged in when doing the survey
Respondent is a hidden attendee
Respondent did not complete the survey
"Context name" blank in survey result export
Attendee did the survey without logging in
Attendee did the survey from a navigation icon
Attendee did the survey from a group applied content
Survey was anonymous
Planner not able to reset in app game leaderboard
Some attendees have started playing
Event is published
Game is over
Planner can never reset in app game leaderboard
Planner not seeing option for "admin management"
App admin
Event admin
Account admin
None of the above
Planner not seeing edit app option
App admin
Event admin
Account admin
Planners can't copy event
Copy event option not showing
Planner is app admin
Planner is event admin
No remaining events in the app
Only master admins can copy event
Planner not able see other admins in the account
App admin
Event admin
Account admin
All can see other admins
Splash screen text cutting on iPads because of sidebar
By design
Should keep 290 by 290 pixel safety margin
Can never happen
Attendee not able to export my schedule
Is on OEG
Is on app
This will never happen
Attendee is not logged in
Attendee not able to message another attendee
Attendee is hidden to whom he wants to message
Attendee has blocked the other attendee from messaging
Attendee is private
Messaging is disabled in event
Attendee not able to create appointments in the event
Attendee not logged in
Appointments disabled in the event
Planner has created appointments
Cvent appointments enabled and attendee not part of any APPT group
He is hidden attendee
Click game icon not working
Has used HTTPS URL for click game
The syntax for nx url is incorrect
The click game short name is incorrect in nx url
Logic of NAV icon faulty
View schedule achievement disabled
Schedule icon is deleted
Schedule icon has a group applied
No sessions in the event
Enable my schedule only setting enabled
Attendee icon not showing
Attendees not logged in
Group applied to attendee icon
Attendee icon was deleted
No attendees in the event
" View event guide"achievement disabled
Activity feed is home screen
Can never be disabled
Invite only event
No sharing event
Attendee not able to message another attendee
Attendee is hidden to whom he wants to message
Attendee has blocked the other attendee from messaging
Attendee is private
Messaging is disabled in event
In app game icon not showing
Game disabled
Icon deleted
Legacy schedule applied
Game is over
Live Q&A not showing on a session to attendee
Attendee not logged in
Attendee is offline
Live Q&A not enabled in session
Attendee access revoked
Live Q&A submit a question locked
Attendee not logged in
Attendee is offline
Not in live Q&A window
In live Q&A window but not as per timezone of event
Camera icon unresponsive in click game
Atteendee removed from click game
Click game not yet started
Click game over
No internet
Social wall tab not showing in activity feed icon
No sharing in the event
Activity feed is home screen
Social wall disabled
Atteendee is offline
"send new invitation"not showing
No invited attendees
Event not published yet
Event is over
Email has been sent to all attendees once
Verification code section number more than confirmed attendees
Some attendees tried signing up but never logged in
Generated code but used invite email to login
It's an invite only event
It's a sign-up event
No pin showing on floor map
No areas defined
Remap location not done
No session associated to the map
Balloon icon not selected on map by attendee
Session not showing on floor map
Session location not defined on map
Session has group and on app wont show
Remap location needed
Balloon icon not selected so no pins show
Bookmark or reminder selected on map by attendee
Particular organization not showing on floor map
Organisation location not defined on map
Organisation has group and on app wont show
Remap location needed
Balloon icon not selected so no pins show
Bookmark or reminder selected on map by attendee
Map is black in color
No pins on map
Map image has transparency
Remap location not done
None of the above
Attendee unable to login
Planner has not added to invited list
Invite only event and planner has not added attendee to invited list
Revoked attendee
Event is over
Banner not showing to attendee
Group applied to it
Banner not added for tablet and OEG
Banner not linked to anything
Banner is a gif
Gif banner showing as static image
Android
iOS
OEG
None of the above
Can't search an attendee in attendee icon
Hidden attendee
Searching with a public keyword for a private attendee eg state
Keyword is a custom field info for a private attendee
Attendee is private and can't be searched
A planner wants to make sure that names of attendees is captured when they do survey
Lock the nav icon
Lock the schedule icon if survey behind session
Make short text question and make it required
Lock the session
Plannee want to edit click game rules
Top level one detail page one url .create a rules page
Simply edit rules in click game
Simply say no
Planner want to send notification to speakers only
Apply group to speakers and then apply same group on notification
Add speakers in attendee, add them in a group and apply same group on notification
Link notification to speaker
None of the above
Planner wants to send same notification each day at same time
Create a single notification with recurring times
Create as many scheduled notifications
Use import file and create same notification to he scheduled as many times
Not possible
Planner wants to know if banners were effective at the event
Use banner impression
Use banner taps
Use toolbox
Check top banners from metrics
Planner wants to show a survey after a specific date and time
Schedule that in the survey
Connect the survey to that session etc at that time
If nav icon create the icon apply group with no members,remove grp at right time
Give image to nav icon at right time
Survey is inactive because either ..
Survey active until date is missing
Survey active until date is in the past
Survey has no complete questions
Survey has some incomplete questions
Survey not connected to anything
Planner wants to show a survey on a session to some attendees and not to other attendees
Duplicate session apply different groups and connect survey to one and not the other .Add attendee in relevant groups
Apply group on the survey
Not possible
Planner wants to show a pdf on a session to some attendees and not to other attendees
Duplicate session apply different groups and add pdf to one and not the other .Add attendee in relevant groups
Apply group on the pdf
Not possible
Planner wants to show live Q&A on a session to some attendee and not to others
Duplicate session, enable live q&a on one and not on the other ,use groups
Apply group on live Q&A
Not possible
Planner wants to have different set of badges for different attendee types in an event
Apply groups to badges
Create different click games and icons then apply groups
Create badges later
Not possible
Planner wants to have different set of questions for different attendee types in a survey
Apply groups to questions
Create different surveys and icons then apply groups
Create questions later
Not possible
Planner wants to show live results of a poll in the app
Top level poll and the poll results ,detail page and web url link
Not possible to show live results in app
Planner does not want attendees to see the city map
Delete the city map
Apply zero member group on city map
Create a top level and add all other maps except city map as detail page
Not possible
