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Principles of Marketing - Chapter 1 (BN2MA)

Total questions: 30

Worksheet time: 11mins

Name
Class
Date
1.

The following are definition of marketing except?

a)

Exchange of Values

b)

Delivery of Values

c)

Trade of Values

d)

Place of Values

2.

What goal of marketing that needs to study the market first before putting up a business in a particular area?

a)

Promote value transaction with full regard to the society.

b)

Capture customer value to create profits

c)

Introduce and innovate product.

d)

Understand the market and its consumers.

3.

Having an effective and catchy advertisement for your product refers to what marketing goal?

a)

Understand the market and its consumers.

b)

Capture customer value to increase profit.

c)

Introduce and innovate products and services.

d)

Promote value transaction with regards to the society.

4.

Considering the environment in creating your marketing program refers to what marketing goal?

a)

Promote value transaction with full regards to the society.

b)

Capture customer value to create profits.

c)

Understand the market and its consumers.

d)

Introduce and innovate products and services.

5.

It is a marketing goal, where in the company is not satisfied in the product they create, instead, they create more improvements for that particular product.

a)

Build and maintain mutually beneficial customer relationship.

b)

Develop marketing programs that deliver superior value to consumers.

c)

Introduce and innovate products and services.

d)

Understand the market and its consumers.

6.

A product level wherein it houses its main function and also cannot be easily differentiated to other same product.

a)

Core Product

b)

Formal Product

c)

Augmented Product

d)

Consumer Product

7.

A product level that is also known as after sales service and usually applied to products/goods with high price.

a)

Core

b)

Augmented

c)

Consumer

d)

Formal

8.

A product level that gives identity to the product.

a)

Augmented

b)

Consumer

c)

Core

d)

Formal

9.

Shampoo, toothpaste, soap, canned goods and foods are what type of goods?

a)

Industrial Goods

b)

Differentiated Goods

c)

Consumer Goods

d)

Unsought Goods

10.

Goods that are used to create another goods or product.

a)

Specialty Goods

b)

Unsought Goods

c)

Industrial Goods

d)

Convenience Goods

11.

Product or Goods that cannot identify who is the manufacturer or where it is bought.

a)

Differentiated Goods

b)

Undifferentiated Goods

c)

Consumer Goods

d)

Unsought Goods

12.

Goods or products that is branded already.

a)

Differentiated Goods

b)

Undifferentiated Goods

c)

Unsought Goods

d)

Shopping Goods

13.

A product whose benefit can only be used for a only a short period of time.

a)

Consumer

b)

Consumable

c)

Durables

d)

Semi-Durables

14.

A product that provide benefits to the consumer for a longer period of time.

a)

Consumer

b)

Consumable

c)

Durable

d)

Semi-Durable

15.

Products that are manufactured to last a long time

a)

Consumer

b)

Consumable

c)

Durable

d)

Semi-Durable

16.

Products that can be easily buy anytime, anywhere.

a)

Convenience Goods

b)

Shopping Goods

c)

Specialty Goods

d)

Unsought Goods

17.

This goods are purchased less frequently and relatively more expensive.

a)

Convenience Goods

b)

Shopping Goods

c)

Specialty Goods

d)

Unsought Goods

18.

This goods cannot be easily found and need large effort to acquire this product or item.

a)

Convenience Goods

b)

Shopping Goods

c)

Specialty Goods

d)

Unsought Goods

19.

This goods are usually purchased for extra reasons.

a)

Convenience Goods

b)

Shopping Goods

c)

Specialty Goods

d)

Unsought Goods

20.

Service is difficult to market because you don't have the actual product to present.

a)

Perishability

b)

Inseparability

c)

Variablity

d)

Intangibility

21.

Service provider cannot be separate from the service upon rendering it.

a)

Perishability

b)

Inseparability

c)

Variablity

d)

Intangibility

22.

Services that are not rendered can also be considered as loss.

a)

Perishability

b)

Inseparability

c)

Variabilty

d)

Intangibility

23.

Service rendered today will not be the same service that you will render on the other day.

a)

Perishability

b)

Inseparability

c)

Variability

d)

Intangibility

24.

The Societal Marketing Concept belongs to what marketing approach?

a)

Traditional Marketing Approach

b)

Contemporary Marketing Approach

25.

This concept is looking forward to produce product or items with low cost/price

a)

Production Concept

b)

Product Concept

c)

Selling Concept

d)

Marketing Concept

26.

Guaranteed and excellent customer service is the main concern of this concept.

a)

The Marketing Concept

b)

The Selling Concept

c)

The Relationship Marketing Concept

d)

The Societal Marketing Concept.

27.

Networking companies usually use this concept as their marketing approach.

a)

The Production Concept

b)

The Selling Concept

c)

The Relationship Marketing Concept

d)

The Marketing Concept

28.

This concept considers the needs of both customer and the product offered.

a)

The product concept

b)

The marketing concept

c)

The production concept

d)

The relationship marketing concept

29.

This concept believes that customer will always prefer for a product with high quality.

a)

The product concept

b)

The production concept

c)

The marketing concept

d)

The selling concept

30.

How many concepts do we have combining the 2 marketing approaches?

a)

3

b)

4

c)

5

d)

6