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Six Sigma Definitions

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What is Dr. Deming known for?

a)

continual improvement of quality

b)

Toyota

c)

Japanese assembly lines

d)

thinking

2.

What is the Malcom Baldridge National Quality Award?

a)

the highest level of recognition for quality a company can achieve

b)

the lowest level of recognition for quality a company can achieve

c)

the highest level of recognition for quality a PERSON can achieve

d)

an award only given to companies out of the country

3.

What does Lean Six

a)

a method that relies on a collaborative team effort to improve performance by adding waste and variation

b)

a method that relies on a individual effort to improve performance by reducing waste and variation

c)

a method that relies on a collaborative team effort to improve performance by reducing waste and variation

d)

a method that relies on a individual effort to improve performance by reducing waste and variation

4.

Kaizen is

a)

a Japanese word which means "create"

b)

a Japanese word which means "productivity"

c)

a Japanese word which means "collaborate"

d)

Japanese term for "continuous improvement"

5.

This company had a defective assembly line, so switched to a Six Sigma process to eliminate inefficiency. So after, they became the leaders in their industry. What company?

a)

Subaru

b)

Toyota

c)

GMC

d)

Honda

6.

DMAIC stands for ...

a)

Define, Measure, Analyze, Improve and Control

b)

Design, Measure, Analyze, Improve and Control

c)

Demand, Measure, Analyze, Improve and Calculate

d)

Define, Measure, Analyze, Improve and Collaborate

7.

An example of a micro-improvement could be

a)

Go to bed earlier

b)

Wake up late

c)

Eat breakfast slowly

d)

Have no idea what you are going to wear

8.

The definition of a micro-improvement is?

a)

A long process

b)

Something that needs approval

c)

Something small you can improve easily

d)

Change that are not real

9.

You have a wider range of ideas, but some team members may not agree are examples of?

a)

Innovation

b)

Team-based problem solving

c)

TQM

d)

NVA

10.

NVA stands for

a)

Non Value Addition

b)

Not Valid Answer

c)

Never Value Added

d)

Non Value Added

11.

A system of management that every staff member musts be committed to maintaining high standards of work in every aspect of the company is

a)

NVA

b)

Micro Improvement

c)

TQM

d)

Transformation of Thinking

12.

Ways to solve problems within a company that are different and "out of the box"

a)

TQM

b)

Transformation of Thinking

c)

NVA

d)

DMAIC

13.

Any time spent on something that adds nothing to your product or life

a)

Non-Value Added

b)

Transformation of thinking

c)

TQM

d)

Innovation

14.

This is the highest awards given to both people and companies that demonstrate TQM

a)

Malcom Baldridge National Quality Award

b)

The Deming Prize

c)

Total Quality Management Award

d)

Transformation of Thinking Award

15.

When you try something, fail, but keep trying it is called?

a)

Transformation Thinking

b)

Innovation

c)

Being positive

d)

Failing Forward

16.

Analyzing data is can best be demonstrated using which program?

a)

Excel

b)

Word

c)

PowerPoint

d)

Prezi

17.

A list that identifies patterns, symbols, or colors used in a chart

a)

A percent

b)

A chart title

c)

A legend

d)

An element

18.

This is an example of ?

a)

Transformation of thinking

b)

Kaizen

c)

TQM

d)

NVA

19.

Reducing (not eliminating) variation to provide virtually defect free performance to improve quality of products and services

a)

Six Sigma

b)

Team Based Problem Solving

c)

Transformation of Thinking

d)

Malcom Baldridge Award

20.

Lean enterprise focuses on

a)

only eliminating waste of the most important items, not all

b)

finding what will add value

c)

discussing NVA activities

d)

eliminating waste (non value adding activities)

-value adding is what the customer will pay for