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Chapter 9 Market Research Methods

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A market is

a)

a step in the product planning process.

b)

a group of potential customers for a particular product or service

c)

a group of entrepreneurs.

d)

a place where businesses are bought and sold.

2.

Companies that sell to other companies are called

a)

B2C

b)

B2B

c)

none of the above

d)

C2C

3.

Which of the following is a source for gathering secondary data?

a)

questionnaire

b)

telephone survey

c)

mailing

d)

none of the above

4.

Which of the following is not a source for gathering secondary data?

a)

Chamber of Commerce

b)

focus group

c)

Forbes Magazine

d)

Census Bureau

5.

UE testing stands for

a)

user ending testing

b)

user experience testing

c)

user eagerness testing

d)

utility experience testing

6.

To understand a particular market, you need to research

a)

the business environment

b)

the competition

c)

individual consumers or businesses

d)

all of the above

7.

Social media can be used as a free market research tool by

a)

improving your product based on the feedback you get

b)

seeing what kind of deals and pricing your competition is offering

c)

testing offers for your product or service and see what kind of response you get

d)

all of the above

8.

To send a mailing to potential customers, you would buy names and addresses from a

a)

customer profile company

b)

secondary data source

c)

list-rental company

d)

primary data source

9.

Potential customers in a market can include people or businesses.

a)

T

b)

F

10.

Demographics include age, marital status, and education.

a)

T

b)

F