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CS Quiz1

Total questions: 10

Worksheet time: 50mins

Name
Class
Date
1.

Such information has significant value for LAZADA Group, and any unauthorized disclosure or dissemination could result in severe financial or reputation damage to the organization.

a)

Strictly Confidential Information

b)

Confidential Information

c)

Internal Information

d)

Public Information

2.

Such information can be disclosed or disseminated without any restrictions on content, audience or time of publication.

a)

Internal Information

b)

Public Information

c)

Confidential Information

d)

Strictly Confidential Information

3.

What link does a customer need to visit in order to go the Lazada Singapore homepage?

a)

www.lazada.com.sg

b)

www.lazada.com

c)

www.lazada.sg

d)

www.lazada.com

4.

What are the details that the customer can edit/change in the Lazada account?

a)

Name, Email address, Shipping address, Birthday, Order number

b)

Name, Order number, Payment Option, Email address

c)

Shipping address, Name, Birthday, Email address, Mobile number

d)

Shipping address, Billing address, Name, Delivery date

5.

A curated selection of leading International and Local brands, top-rated online brands and authorized brand distributors.

a)

LazaMall

b)

LazMall

c)

LaxMall

d)

LazMart

6.

A membership program that offers you daily savings, rewards and lifestyle services from leading online companies in Singapore such as Lazada, Redmart, Netflix, Chope, Grab, FoodPanda, Ofo, Citibank and SISTIC. This means that you can get more savings, more exclusive deals and more lifestyle services you love.

a)

LeaveUp

b)

LiftUp

c)

LiveUp

d)

LiveUf

7.

Items being sourced and sold by different Merchants Locally. These types of merchandise can be identified on the Product page as "Sold by (Merchant Name)".

a)

Local Marketplace products

b)

Retail products

c)

Cross-Border (CB) Marketplace products

d)

Taobao Collection (TBC)

8.

The following are the warranty offered by Lazada to our customers:

a)

Local Manufacturer Warranty, International Manufacturer Warranty, Seller Warranty, Non-Local Warranty, No Warranty

b)

Local Manufacturer Warranty, International Manufacturer Warranty, International Seller Warranty, Non-Local Warranty, No Warranty

c)

Manufacturer Warranty, Non-Local Manufacturer Warranty, International Seller Warranty, Non-Local Warranty, No Warranty

d)

Local Manufacturer Warranty, International Manufacturer Warranty, Seller Warranty, INternational-Local Warranty, No Warranty

9.

He is the manager of TP Lazada.

a)

Zine Nedil

b)

Yoane Chase

c)

James Chang

10.

Who is the CEO of Lazada Singapore?

a)

James Chang

b)

Yoane Chase

c)

Marc Mawanay