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ch 8 Hospitality and Restaurant Management

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

An emergency meeting is an example of what type of meeting?

a)

Problem-solving meeting

b)

Brainstorming meeting

c)

Information meeting

d)

Action meeting

2.

Which item drives the meeting planning process?

a)

The amount of time to be spent at the meeting

b)

The objectives established for the meeting

c)

The employees who will be in attendance.

d)

The employees assigned to present reports

3.

Who should be invited to attend a meeting?

a)

All employees from affected departments

b)

Staff members critical to the meeting's purpose.

c)

Senior managers and supervisors

d)

Staff members who expect to be invited

4.

Why are meeting time limits for agenda items important?

a)

They must enable all agenda items to be discussed

b)

They must enable all attendees to say everything they wish to say

c)

They must enable most items to be covered in one meeting.

d)

They must be established according to Robert's Rules of Order

5.

What is the most important responsibility of a meeting facilitator?

a)

Ensuring that those with the most knowledge speak the most.

b)

Stating positions on agenda items and seeking agreement

c)

Maintaining the objective-based focus of the meeting

d)

Ensuring that meetings always remain on schedule

6.

What should meeting ground rules address?

a)

Specified length of time for meetings.

b)

Who should normally conduct meetings

c)

Expected behavior for meeting attendees

d)

Type of agenda items that should be covered

7.

What should meeting leaders do about important topics brought up that do not relate to the agenda?

a)

Include them when planning a future meeting.

b)

Discuss them immediately, depending on urgency

c)

Ask attendees to vote about the time frame for discussion.

d)

Discuss them if they affect all attendees at the current meeting.

8.

Which is true about a meeting's action items?

a)

Action items are considered before topics not requiring action.

b)

They should be discussed during at least two meetings.

c)

Someone must be assigned to follow up action items.

d)

There must be an action item for every agenda topic.

9.

Who should summarize the meeting when it ends?

a)

The person who takes the minutes.

b)

The person who facilitates the meeting.

c)

Each attendee from his or her viewpoint.

d)

The most senior-level employee present.

10.

Ideally, within how many days after a meeting should its minutes be distributed?

a)

1 or 2

b)

3 or 4

c)

5 or 6

d)

7 or 8