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Unstoppable Digital Quiz

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

What are the new features of the Mobile Banking App?

a)

A. Mobile Banking Assistant

b)

B. Split Bill

c)

C. Telegraphic Transfer

d)

D. Quick Access Bar

2.

What are the available ways that you can use the OCBC Pay Anyone App to make payment?

a)

A. Email

b)

B. QR Code

c)

C. Facebook

d)

D. Mobile number

e)

E. Instagram

3.

Uncle Bob was using the OCBC Mobile Banking App. He saw a "top up" function in the App, which type of cards can he use to “top up”?

a)

A. Senior Concession Card

b)

B. Senior Concession Card and Student Concession Card only

c)

C. Prepaid card from SingTel or Starhub and normal EZlink Card

d)

D. Any type of prepaid cards and EZlink cards

4.

Name the 4 services located in the Quick Access Bar post login.

a)

Transfer Funds

b)

Manage Wealth

c)

Money Insights

d)

Banking Assistant

e)

Pay Bills

5.

What are the 3 features that are available on Internet Banking only?

a)

A. Manage e-alerts, reactivate Account, giro services

b)

B. Manage e-alerts, change mailing address, reactivate account

c)

C. Manage e-alerts, change mailing address, change personal particulars

d)

D. Manage e-alerts, change mailing address, change e-statement password

6.

You can find these features at pre-login page on the Mobile banking App and use them without having to login. Please select all the appropriate options:

a)

A. OneAdvisor

b)

B. Easy Q

c)

C. Transfer Funds

d)

D. Pay Bills

7.

What is the latest version of the OCBC Mobile Banking App?

a)

A. iOS 10.7 / Android 10.9

b)

B. iOS 10.9 / Android 10.9

c)

C. iOS 11 / Android 11.1

d)

D. iOS 12.1 / Android 12.1

8.

Anthony just bought the latest Huawei phone and it has the latest operating system and facial recognition feature. He has fully activated his soft token on the device. However, he is unable to locate the facial recognition "icon". What should you do?

a)

A. Please ask him to download the latest App and check his settings again

b)

B. Ask him for a screengrab, take down his phone device details and log a case to CFS/Internet Mobile Banking Support

c)

C. Ask him to delete the App, go to the google play store and reinstall the App again

d)

D. Facial recognition is currently available for iOS 10 and above only

9.

Customers can use the Mobile Banking Assistance to do the following:

a)

A. Pay bill

b)

B. Funds Transfer

c)

C. Account Balance Enquiry

d)

D. Where's the nearest ATM?

10.

Do I need to register to use Mobile Banking Assistant and is there a charge?

a)

A. Yes I need to register and there is a charge

b)

B. No, I do not need to register and it is free of charge