Worksheets3-5th EXAM
Total questions: 10
Worksheet time: 2mins
focuses on generating sales that is limited to products of the company. In addition, it creates an experiential ambiance for the customers to check the products in actual together with different POP Materials that offers an attraction to customers.
CONCEPT STORE
EXPERIENCE STORE
SIDESTREET STORE
FLAGSHIP STORE
focuses on strengthening the brand image and uphold customer loyalty. It highlights the new experimental interior design, location and area that will give harmonious feelings upon entering the store. In term of sales, high end units are the focus of the store.
CONCEPT STORE
EXPERIENCE STORE
MULTIBRAND STORE
WET AND DRY STORE
WHAT APPROACH MUST BE IMPLEMENTED BY THE EXPERIENCE STORE?
“SINCERE SERVICE SUCH AS ENEMY“
“SINCERE SERVICE SUCH AS FRIENDS“
“SINCERE SERVICE SUCH AS FAMILY“
“SINCERE SERVICE SUCH AS GIRLFRIEND“
DURING "WAIT", SALES AGENTS MUST:
Unbox all the stocks and bring back to stock room.
clean the visibilities, modules and demo phones.
Let the customer experience first the product before communicating.
Welcome customer to the experience store/table.
Let the customer ___________________________________ before communicating.
Unbox the phone
experience first the product
demo the phone
hug the agent
WEARING WHITE DOLL SHOES IS OKAY INSIDE THE STORE. YES OR NO?
YES
NO
MALE PROMOTERS CAN HAVE A BEARD AND MOUSTACHE. YES OR NO?
YES
NO
WHAT COLOR OF WATCH CAN BE USED INSIDE THE STORE?
GOLD
SILVER
BLACK
RAINBOW
What is the focus of EXPERIENCE STORE?
LOW END
HIGH END
ACCESSORIES
HIGH END AAND IMAGE OF THE BRAND
WHAT COMES FIRST IN TERMS OF COUNTER DISCIPLINE...
LET THE CUSTOMER SWIPE THE CARD
PROMOTER WILL GUIDE THE CUSTOMER TO CASHIER FIRST BEFORE UNBOXING
FL WILL DO RECEIPT THING WHILE UNBOXING
CUSTOMER WILL GUIDE THE PROMOTER TO CASHIER FIRST BEFORE UNBOXING
