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Counter quiz

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

What is fst?

a)

Food Serving Time

b)

Food Serving Tool

c)

Food Service Time

2.

Mins for TAT?

a)

30 secs

b)

90secs

c)

45 secs

3.

How many sec. or min. For counter ATT?

a)

1min

b)

1sec

c)

1.5sec

d)

1.5 min

4.

FST stand for??

a)

Fast Service Transaction

b)

Food Serving Time

c)

Food and Fast Serving Transaction

5.

Choose the best example of meal square ?

a)

Spag,coke,burger,fries

b)

Chicken meal with coke,fries,sundae,rice

c)

Sundae,burger,fries

6.

What is TAT?

a)

Turn Around Time

b)

Turn Arrived Time

c)

Turn Allowed Time

7.

Start when the customer reach the counter area and end when the customer is acknowledge by any counter person?

a)

TAT

b)

FST

c)

ATT

8.

Time given to the customer if the product is available at PCS Guide but not avaliable at the warmer?

a)

PT

b)

FST

c)

TAT

9.

Time given to the customer if the product is NOT available at PCS Guide AND not avaliable also at the warmer?

a)

P.T

b)

FST

c)

ATT

10.

OPA means?

a)

Order

Payment

Assembly

b)

Order

Play

Assist

c)

Order

Payment

Alingment

11.

What is the key step 7?

a)

Call out the order.

b)

Thank the customer and ask for a repeat business

c)

Assemble the order

12.

In keys step 1 _______ is important to know that counter person is sincere?

a)

Smile and greet

b)

Eye to eye contact

c)

Suggestive selling

13.

What is TAT?

a)

Turn Around Time

b)

Turn Arrived Time

c)

Turn Allowed Time

14.

What is key step no. 5?

a)

Assemble the order.

b)

Thank the customer,give the receipt and ask for a repeat bussiness

c)

Smile and Greet the Customer

15.

When we dispense drink we hold tumbler at the ___________.

a)

Bottom part

b)

Upper part

c)

Lid

16.

How many regular fries we can hold on our 1 hand?

a)

3

b)

2

c)

1

17.

Example of Flagship product?

a)

Chickenjoy

b)

Palabok

c)

Burgersteak

18.

Example of Core product

a)

Chickenjoy

b)

Spaghetti

c)

Palabok

19.

Where do we put the gravy if the product is take -out?

a)

Inside the box

b)

Outside the box

20.

Product that can be direct bag from the warmer?

a)

Sundae,Burger,Fries

b)

Fries,Spaghetti,Burger

c)

Burger,Fries,Pies