Hotel confirmation numbers, check-in information, hotel directions, offers to upgrade, extend stays or hotel amenities can be content of a pre- arrival campaign

What of these can be examples of a post stay ?

Which campaign is best suited to increase revenue of the hotel

What is part of the planner email ?

What can the quick notify campaign be used for ?

Hotel Welcome Email is used to announce the event to hotels

Hotel Reservation Notification is used to notify hotels of any unprocessed reservations

Although multiple campaigns of this type may be created at the Library level, only one Hotel Reservation Notification may be used at the event level.

Hotel Reservation Notification is active till the last date of the inventory

Hotel Notify similar to Quick Notify, this communications is sent to hotels

Which of these not a type of quick notify campaign

Integrated hotels vs. non-integrated hotels get different type of announce event emails

Hotel Notify is for possible uses are last minute information on the event or reminder on how reservations should be processed.

Sub-block deadline reminder is an email sent to the event's Sub-block contact to remind them of the reservation deadline date

Hotel communication email are meant for both HD and CW events

The following list the types of acknowledgements:

New master acknowledgement emails are sent to booking contacts only

"Modify" acknowledgement emails sends a summarized email to the Booking Contact when an existing group booking is modified or individual reservations are cancelled.

"Cancel" acknowledgement emails sends a summarized email to the Booking Contact when an existing group booking is cancelled or individual reservations are cancelled.

"Cancel" acknowledgement emails sends a summarized email to the Booking Contact when sends a summarized email to the Booking Contact when an existing group booking is fully cancelled

Registered / Not Booked this email will alert those who have registered but not yet booked their hotel reservation

Once a group campaign has been sent out it will show in completed status and can't be sent again

The best way to re-send a group campaign is to copy it into a new campaign

If a campaign is turned off in the library it can't be added in an event or bundle

If a campaign is turned off in the event it will not go out to attendees

Full access planners can make changes to the inventory of an event

Full access planners can make changes to the reservation in an event

Only full access planners can edit reservation or make new reservation but not limited access planners

Sub-block planner have full access to all reservation for certain attendee types part of the sub-block group

In order to reset the password if a user forgets it he needs to remember his security question's answer

Username in passkey are unique and case insensitive

The temporary password in passkey is valid for 7 days only

Administrator access should only enabled for users who need to manage other users

Its better to make a user inactive than completely remove him

Waitlist at event level can be enabled by event owners only

Waitlist at event level needs to be enabled by event owners before it can be turned at the sub block level

Waitlist info message will automatically show in the acknowledgment emails

Waitlist info message will show in the acknowledgment emails only if waitlist tag is added by owner

If new inventory is added to a room what has waitlisted reservation it will be used up by the waitlisted reservation automatically

If new inventory is added to a room what has waitlisted reservation it will be used up by the waitlisted reservation only when book reservation is clicked

If new inventory is added to a room what has waitlisted reservation it will be used up by the new reservations by default

Hotel pickup will show on the inventory page of the hotel

Rezhub can be accessed by hotels and event owners only

Hotel will see an empty Rezhub till the cutoff date

Hotel will see an empty Rezhub till the reservation open date

Hotel will see an empty Rezhub till the reservation access date in a CW event

No reservation will show in Rezhub for a GL enabled hotel even after res access unless they have completed GL setup in the event

Reservation with one or more nights in waitlist will show in pending status in Groupmax

Access codes to attendees are auto assigned when they are added to an event

Hotels can edit the taxes, advance blocks,advance hotels and inventory sections in a CW event post cutoff date

Venue address shows on the landing page next to event images and is edited from details>details

Information under details>contacts shows on the top left on the attendee website

The "other" option under languages drop down on AWS will show when google translate is on

Room locking for multi room reservation is auto active all the time

Venue address can be hidden from mange settings under website

The room in the event can be mapped to a different room in primary inventory

Rezhub can be accessed from "frequent task " section

Unlicensed property library can't be accessed by organiser as they are not clickable under advance >hotels

Licensed property library can't be accessed by organiser as they are not clickable under advance >hotels

If a Guarantee type setting is "Guest Guarantee Required"as no then its bill to master

Call center can change the payment type of the attendee if the setting is on under details details

Acknowledgment emails can be sent to multiple emails from the call centre form

The room upgrade page can never be hidden from the website

The extended stay page can never be hidden from the website

If a hotel does not have add ons then the add ons page will not show if attendee selects the hotel

"Hide venue address from Main page" hides address details on the Main page of the website and is available under website

Reservation modification on website can be stopped from manage setting on website

New Reservation on website can be stopped from manage setting on website

Reservation cancellation on website can be stopped from manage setting on website

Attendees can be stopped from modifying their hotel in an existing reservation from the manage setting section

Unlicensed properties can't be GL enabled

Unlicensed properties can't have users

Room Locking ensures that guests who start the reservation process do not lose their reservation by the time they complete entering their details

Room locking is helpful in case of high volume events

Passkey website is better than Hotel own website as it can be customised as per the event and offer attendee level inventory and more control

Reservation close date is generally much before the event start date so that reservations can be managed easily

Cutoff date and Res access date give greater control to organisers in a CW event as to when they want hotel to start managing inventory or reservations

Hotel Notify is only available for CW events

No new reservations are possible in case the sell status is "do not sell inventory "

Hotel status is shutoff in case the sell status is "do not sell inventory "

No reservation activity is possible post the close date of the hotel

A hotel is shutoff post the general reservation close date

Waitlisted reservations will not show in rezhub

Cancelled reservations will not show in rezhub

Rezhub is a section in passkey that acts as a reservoir for all reservation done in an event

Given name setting can be enabled from details details

Guest info fields can be edited from text under website

Guest info fields can be edited from customise messages under website

Text like "enhance your stay"can be edited from customise messages under website

The placement on the splash screen alone can be edited