Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

MASD 760 Chapter 11 Review

Total questions: 86

Worksheet time: 15hrs 0mins

Name
Class
Date
1.

Organizational culture can facilitate or hinder the firm’s strategic actions.

a)

True

b)

False

2.

Because each organization develops its own unique culture, even organizations within the same industry and city will exhibit distinctly different ways of functioning.

a)

True

b)

False

3.

Cultures does not develop at the organizational level.

a)

True

b)

False

4.

Transactional leaders inspire involvement in a mission, giving followers a “dream” or “vision” of a higher calling.

a)

True

b)

False

5.

Transformational leaders inspire involvement in a mission, giving followers a “dream” or “vision” of a higher calling, thereby seeking more dramatic changes in organizational performance.

a)

True

b)

False

6.

Transactional leaders inspire involvement in a mission, giving followers a “dream” or “vision” of a higher calling, thereby seeking more dramatic changes in organizational performance.

a)

True

b)

False

7.

Most effective leaders exhibit traits associated with both transformational and transactional leadership styles.

a)

True

b)

False

8.

Transformational and transactional styles represent polar opposites on a continuum, but most effective leaders combine the two at least to some extent.s.

a)

True

b)

False

9.

Since environments have become less predictable in recent years, a transformational leadership style may be most appropriate for the majority of firms.

a)

True

b)

False

10.

Transactional leadership styles may be appropriate in predictable environments, but most organizations today function in relatively unpredictable environments.

a)

True

b)

False

11.

The first step in initiating strategic change is to create a shared vision.

a)

True

b)

False

12.

The first step in initiating strategic change is to recognize the need for change.

a)

True

b)

False

13.

Deeply rooted values and ways of thinking that regulate firm behavior characterize __________.

a)

A. a strong culture

b)

B. a weak culture

c)

C. the organizational culture

d)

D. none of the above

14.

Organizational culture refers to the shared values and patterns of belief and behavior that are accepted and practiced by the members of a particular organization.

a)

True

b)

False

15.

A weak culture is characterized by deeply rooted values and ways of thinking that regulate firm behavior. A strong culture lacks values and ways of thinking that are widely accepted by members of the organization.

a)

True

b)

False

16.

A lack of values and ways of thinking in a firm characterize __________.

a)

A. a strong culture

b)

B. a weak culture

c)

C. the organizational culture

d)

D. none of the above

17.

In general, an organizational culture __________.

a)

A. cannot be changed

b)

B. can only be changed by a transformational leader

c)

C. can be changed easily if proper procedures are followed

d)

D. none of the above

18.

A culture can be changed, but doing so is not easy and does not require a particular leadership style.

a)

True

b)

False

19.

The unconscious reference to one’s own cultural values as a standard of judgment is known as __________.

a)

A. emotional intelligence

b)

B. the self-reference criterion

c)

C. global awareness

d)

D. none of the above

20.

One’s collection of psychological attributes, such as motivation, empathy, self-awareness, and social skills is known as __________.

a)

A. emotional intelligence

b)

B. leadership traits

c)

C. leadership style

d)

D. none of the above

21.

Emotional intelligence consists of one’s collection of psychological attributes, such as motivation, empathy, self-awareness, and social skills.

a)

True

b)

False

22.

Top-down change efforts __________.

a)

A. are not always successful

b)

B. can be augmented through employee participation

c)

C. are not necessarily more effective than bottom-up efforts

d)

D. all of the above

23.

Top-down approaches are not always successful and can frequently benefit from more employee participation.

a)

True

b)

False

24.
a)

A

b)

B

c)

C

d)

D

25.
a)

A

b)

B

c)

C

d)

D

26.
a)

A

b)

B

c)

C

d)

D

27.
a)

A

b)

B

c)

C

d)

D

28.
a)

A

b)

B

c)

C

d)

D

29.
a)

A

b)

B

c)

C

d)

D

30.
a)

A

b)

B

c)

C

d)

D

31.
a)

A

b)

B

c)

C

d)

D

32.
a)

A

b)

B

c)

C

d)

D

33.
a)

A

b)

B

c)

C

d)

D

34.
a)

A

b)

B

c)

C

d)

D

35.
a)

A

b)

B

c)

C

d)

D

36.
a)

A

b)

B

c)

C

d)

D

37.
a)

A

b)

B

c)

C

d)

D

38.
a)

A

b)

B

c)

C

d)

D

39.

Employees resist change because:

a)

Personal Factors; Too much of information about the change; Poor design of support system

b)

Lack of information about the change; Poor design of support system; Personal Factors

c)

Great design of support system; Lack of information about the change; Interpersonal Factors

d)

None of the above

40.

Which of the following are examples of Organizational Culture?

a)

Work Practices

b)

Traditions

c)

How Managers treat each other an expect to be treated

d)

All of the above

41.

Organizational culture allows firms to adapt to environmental changes and to coordinate & integrate its internal operations.

a)

True

b)

False

42.

Factors that develop subcultures are:

  1. Location
  2. Functional Responsibility
  3. Managerial Level
a)

True

b)

False

43.

The second most important influence on an organization's culture is its founders.

a)

True

b)

False- First

c)

False- Third

44.

Which of the following is not an element of culture:

a)

Influence of Founder

b)

Views and assumptions concerning organizations distinctive competence

c)

Stories of a firm, whether true or not true

d)

Stories of a firm, but only the true ones.

45.

Adaptive firms are important for firms that emphasize high growth and innovation.

a)

True

b)

False

46.

Inert firms are are conservative and encourage maintenance of existing resources.

a)

True

b)

False

47.

Adaptive= Conservative and safe

Inert= Innovative

a)

True

b)

False (Switch)

48.

Strong culture is characterized by lacking values and ways of thinking that are widely accepted by the members of the organization.

a)

True

b)

False: Weak Culture

49.

Weak culture is characterized by deeply rooted values and ways of thinking that regulate firm behavior.

a)

True

b)

False: Strong Culture

50.

Weak culture is developed over a decade or longer.

a)

True

b)

False: Strong Culture

51.

Weak culture does not develop strategy execution.

a)

True

b)

False: Strong Culture

52.

When a weak culture is unhealthy and embodies destructive characteristics, it can lead to poor performance.

a)

True

b)

False: Strong Culture

53.

Diverse ways of thinking are most critical when a strategy is being formulated.

a)

True

b)

False

54.

When mid and low level managers execute the plan, more diversity is required.

a)

True

b)

False-Less diversity.

55.

Top management shapes culture in many ways. Which is not a way?

a)

Systematically pay attention to areas of the business believed to be of key importance.

b)

Leaders actions to critical incidents and organizational crisis

c)

Serve as a deliberate role model, teacher, or coach.

d)

Means by which top management allocates rewards and status

e)

Does not serve as a deliberate role model, teacher, or coach.

56.

Top management shapes culture in many ways. Which is not a way?

a)

Systematically pay attention to areas of the business believed to be of key importance.

b)

Leaders actions to critical incidents and organizational crisis

c)

Modifies the procedures through which an organization recruits, selects, promotes, and terminates employees.

d)

Means by which top management allocates rewards and status

e)

Does not serve as a deliberate role model, teacher, or coach.

57.

Wal-Mart Lessons for CEO Succession include the following except:

a)

Firms should cross-train high-level executives to broaden their exposure to prevent learning curves.

b)

Firms should expose the heir apparent and other top executives to board members.

c)

Firms should discuss potential conflicts and plan to address associated issues with the new roles for both the incoming and outgoing CEOs.

d)

New CEO should conduct meetings in conference rooms to facilitate open participation, not from an executive desk.

e)

Firms should discuss potential conflicts and plan to address associated issues with the new roles for the incoming CEO.

58.

Wal-Mart Lessons for CEO Succession include the following except:

a)

Firms should cross-train high-level executives to broaden their exposure to prevent learning curves.

b)

Firms should expose the heir apparent and other top executives to board members.

c)

Firms should discuss potential conflicts and plan to address associated issues with the new roles for both the incoming and outgoing CEOs.

d)

Everyone involved should stay humble and not overestimate the new CEOs ability to institute rapid change.

e)

Firms should discuss potential conflicts and plan to address associated issues with the new roles for the incoming CEO.

59.

Strategic leadership includes:

a)

Determining a firms strategic directions.

b)

Aligning the firms strategy with its culture

c)

Models and communicates high ethical standards

d)

Initiates changes in the firm's strategy when necessary

e)

All of the above.

60.

Managerial leadership is generally concerned with short-term, day-to-day activities.

a)

True

b)

False-Strategic Leadership

61.

A consistent pattern of behavior that a leader exhibits in the process of governing and making decisions is known as leadership style.

a)

True

b)

False-Strategic Leadership

62.

Transactional leadership inspire involvement in the mission and give the followers a vision or higher calling.

a)

True

b)

False-Transformational

63.

Transformational leadership uses authority of the office to exchange rewards such as pay and status for employees work efforts.

a)

True

b)

False-Transactional

64.

Transformational leadership is typically associated with innovation. Which of the following is not a type of innovation?

a)

New Products

b)

New Materials/Resources

c)

New markets

d)

New process for products

e)

Old forms of organization.

65.

Transformational leadership is typically associated with innovation. Which of the following is not a type of innovation?

a)

New Products

b)

New Materials/Resources

c)

New markets

d)

New forms of organizations

e)

All of the above.

66.

Most leaders tend to balance between transactional and transformational leadership styles.

a)

True

b)

False

67.

One collection of psychological attributes, such as motivation, empathy, self-awareness, and social skills is known as emotional intelligence.

a)

True

b)

False-Psychological

68.

Transformational styles are most appropriate in relatively predictable environments.

a)

True

b)

False-Transactional

69.

Transformational styles are more common in today's world due to unpredictability.

a)

True

b)

False-Transactional

70.

Which of the following is not a part of the 3 step process to execute strategic change?

a)

Recognize the need for change

b)

Create a shared vision for change

c)

Institutionalize/implement the chance

d)

All of the above.

71.

The best time to implement a strategic change is when the firm is doing poorly.

a)

True

b)

False-When it is doing well

72.

Firms that are doing well often recognize the need for strategic change quicker than ones that are doing poorly.

a)

True

b)

False-When firms are doing poorly

73.

Organizations allocate resources to factors that led to future successes

a)

True

b)

False-Current successes.

74.

Leaders should broaden their measurement of performance to include comparisons to their competitors and to industry norms, not just last years performance.

a)

True

b)

False

75.

Transformational leaders should see to stretch their followers abilities and effectively communicate their vision to all members of the organization.

a)

True

b)

False

76.

Without adequate rewards, employees are unlikely to see involvement in initiating change as worthy of their efforts. Minor changes will get a firm minor results.

a)

True

b)

False

77.

A process whereby managers consciously and constantly destroy old by recombining its elements into new forms.

a)

Creative Destruction

b)

Diversity

c)

Innovation

d)

Leadership

e)

Organizational Culture

78.

The extent to which individuals within an organization are different.

a)

Creative Destruction

b)

Diversity

c)

Innovation

d)

Leadership

e)

Organizational Culture

79.

Developing something new/fresh.

a)

Creative Destruction

b)

Diversity

c)

Innovation

d)

Leadership

e)

Organizational Culture

80.

The capacity to secure the cooperation of others in accomplishing organizational goals. Also called managerial leadership.

a)

Creative Destruction

b)

Diversity

c)

Innovation

d)

Leadership

e)

Organizational Culture

81.

The shared values and patterns of belief and behavior that are accepted and practiced by the members of a particular organization.

a)

Creative Destruction

b)

Diversity

c)

Innovation

d)

Leadership

e)

Organizational Culture

82.

Creating a vision and mission for the firm, developing strategies, and empowering individuals throughout the firms to put those strategies into action.

a)

Strategic leadership

b)

Subcultures

c)

Vision

d)

Managerial Leadership

83.

Culture within broader cultures.

a)

Strategic leadership

b)

Subcultures

c)

Vision

d)

Managerial Leadership

84.

A view of the future when the mission is achieved in the present.

a)

Strategic leadership

b)

Subcultures

c)

Vision

d)

Managerial Leadership

85.

When a manager secures the cooperation in accomplishing a goal.

a)

Strategic leadership

b)

Subcultures

c)

Vision

d)

Managerial Leadership

86.

Culture change is possible but efforts often fail, due primarily to a lack of understanding about how a culture can be changed and how long it is likely to take

a)

True

b)

False