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Retake Quizizz-W1-W4- 2010/20

Total questions: 28

Worksheet time: 14mins

Name
Class
Date
1.

Which of the following is NOT an accurate description of

modern marketing?

a)

Marketing is the creation of value for

customers.

b)

Marketing involves managing profitable

customer relationships.

c)

Marketing emphasizes selling and advertising

exclusively.

d)

Marketing involves satisfying customers'

needs.

2.

According to management guru Peter Drucker, "The aim of

marketing is to ________."

a)

maximize profits of the company

b)

emphasize customer wants and not customer

needs

c)

make selling unnecessary

d)

sell products

3.

Marketing is defined as a social and managerial process by

which individuals and organizations obtain what they need and want through ________.

a)

research and development

b)

innovation and creativity

c)

manufacturing efficiencies

d)

value creation and exchange

4.

According to the five-step model of the marketing process,

which of the following is the final step you need to take in order to capture value from customers to create profit and customer

equity?

a)

capturing value from customers to create

profit and customer equity

b)

building profitable relationships and creating

customer delight

c)

understanding the marketplace and customer

needs

d)

designing a customer-driven marketing

strategy

5.

________ are human needs that are shaped by culture and

individual personality.

a)

Wants

b)

Necessities

c)

Exchanges

d)

Demands

6.

Greg Williams now has the buying power to purchase the

desktop computer that he has wanted for the last six months. Greg's 'want' now has become a(n) ________.

a)

need

b)

necessity

c)

demand

d)

transaction

7.

The art and science of choosing target markets and building

profitable relationships with them is called ________.

a)

marketing mix

b)

positioning

c)

market offering

d)

marketing management

8.

Which of the following marketing management orientations

focuses primarily on improving efficiencies along the supply

chain?

a)

production concept

b)

product concept

c)

selling concept

d)

marketing concept

9.

Which of the following marketing management concepts is

most likely to lead to marketing myopia?

a)

customer-driven marketing concept

b)

societal marketing concept

c)

marketing concept

d)

product concept

10.

Some fast-food restaurants offer tasty and convenient food at affordable prices, but in doing so they contribute to a national obesity epidemic and environmental problems. These fast-food restaurants overlook the ________ philosophy

a)

marketing concept

b)

consumer short-run wants and consumer

product concept

c)

societal marketing concept

d)

selling concept

11.

Marketing stimuli consist of the four Ps. Which of the following

is NOT one of these?

a)

product

b)

packaging

c)

price

d)

promotion

12.

________ are society's relatively permanent and ordered

divisions whose members share similar values, interests, and behaviors.

a)

Societal norms

b)

Reference groups

c)

Social classes

d)

Social networks

13.

________ are people within a reference group who, because

of special skills, knowledge, personality, or other characteristics, exert influence on others.

a)

Lagging adopters

b)

Stealth marketers

c)

Opinion leaders

d)

Innovators

14.

What is the most important consumer buying organization in society?

a)

family

b)

social class

c)

subculture

d)

reference group

15.

________ refers to the unique psychological characteristics

that distinguish an individual or group.

a)

Attitude

b)

Belief

c)

Perception

d)

Personality

16.

A buyer's decisions are influenced by ________ such as the

buyer's age and life-cycle stage, occupation, economic

situation, lifestyle, personality, and self-concept.

a)

personal characteristics

b)

stereotypes

c)

perceptions

d)

attitudes

17.

Maslow's theory is that ________ can be arranged in a

hierarchy.

a)

marketing stimuli

b)

personal beliefs

c)

perceptions

d)

human needs

18.

Which of the following consumer buying behaviors is related to conditions of low-consumer involvement and little significant brand difference?

a)

complex buying behavior

b)

dissonance-reducing buying behavior

c)

habitual buying behavior

d)

variety-seeking buying behavior

19.

Each culture contains smaller ________, or groups of people

with shared value systems based on common life experiences and situations.

a)

reference groups

b)

subcultures

c)

monocultures

d)

cultural universals

20.

Which of the following statements is true of social classes?

a)

Social classes are society's temporary

divisions

b)

Members of a social class have unique and

distinct values, interests, and behavior

c)

People within a social class tend to exhibit

similar buying behavior

d)

Income is the single factor that determines

social class

21.

_____________________ will provide the resources to

produce goods and services.

a)

suppliers

b)

natural environment

c)

publics

d)

physical distribution firms

22.

_____________________ consists of the actors close to the

company that affect its ability to serve its customers.

a)

marketing environment

b)

macroenvironment

c)

microenvironment

d)

demographics trend

23.

Does marketing help communicate the benefit of the product or service to the end user?

a)

Yes

b)

No

24.

Which of the following is a component of a firm's

microenvironment?

a)

customer demographics

b)

economic recessions

c)

population shifts

d)

marketing intermediaries

25.

Which is the correct statement about Micro Environment and the Macro Environments

a)

Macro environment refers to everything internally and micro everything externally.

b)

The Micro environment involves the Company's interactions that are direct and the Macro environment involves interactions

that are indirect.

c)

None of the other answers are correct.

26.

Which of the following is considered a Public?

a)

Citizen-action groups

b)

The Company

c)

Suppliers

27.

Which is an example of a Political Force?

a)

Laws, government agencies and pressure groups.

b)

Rival companies, customers and consumers

28.

Which statement is correct about macro environments?

a)

Forces that shape opportunities but also pose threats to the company.

b)

The immediate small-scale environment of an organism or a part of an organism.

c)

Cultural factors which every company shows to the world.