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WorksheetsRetake Quizizz-W1-W4- 2010/20
Total questions: 28
Worksheet time: 14mins
Which of the following is NOT an accurate description of
modern marketing?
Marketing is the creation of value for
customers.
Marketing involves managing profitable
customer relationships.
Marketing emphasizes selling and advertising
exclusively.
Marketing involves satisfying customers'
needs.
According to management guru Peter Drucker, "The aim of
marketing is to ________."
maximize profits of the company
emphasize customer wants and not customer
needs
make selling unnecessary
sell products
Marketing is defined as a social and managerial process by
which individuals and organizations obtain what they need and want through ________.
research and development
innovation and creativity
manufacturing efficiencies
value creation and exchange
According to the five-step model of the marketing process,
which of the following is the final step you need to take in order to capture value from customers to create profit and customer
equity?
capturing value from customers to create
profit and customer equity
building profitable relationships and creating
customer delight
understanding the marketplace and customer
needs
designing a customer-driven marketing
strategy
________ are human needs that are shaped by culture and
individual personality.
Wants
Necessities
Exchanges
Demands
Greg Williams now has the buying power to purchase the
desktop computer that he has wanted for the last six months. Greg's 'want' now has become a(n) ________.
need
necessity
demand
transaction
The art and science of choosing target markets and building
profitable relationships with them is called ________.
marketing mix
positioning
market offering
marketing management
Which of the following marketing management orientations
focuses primarily on improving efficiencies along the supply
chain?
production concept
product concept
selling concept
marketing concept
Which of the following marketing management concepts is
most likely to lead to marketing myopia?
customer-driven marketing concept
societal marketing concept
marketing concept
product concept
Some fast-food restaurants offer tasty and convenient food at affordable prices, but in doing so they contribute to a national obesity epidemic and environmental problems. These fast-food restaurants overlook the ________ philosophy
marketing concept
consumer short-run wants and consumer
product concept
societal marketing concept
selling concept
Marketing stimuli consist of the four Ps. Which of the following
is NOT one of these?
product
packaging
price
promotion
________ are society's relatively permanent and ordered
divisions whose members share similar values, interests, and behaviors.
Societal norms
Reference groups
Social classes
Social networks
________ are people within a reference group who, because
of special skills, knowledge, personality, or other characteristics, exert influence on others.
Lagging adopters
Stealth marketers
Opinion leaders
Innovators
What is the most important consumer buying organization in society?
family
social class
subculture
reference group
________ refers to the unique psychological characteristics
that distinguish an individual or group.
Attitude
Belief
Perception
Personality
A buyer's decisions are influenced by ________ such as the
buyer's age and life-cycle stage, occupation, economic
situation, lifestyle, personality, and self-concept.
personal characteristics
stereotypes
perceptions
attitudes
Maslow's theory is that ________ can be arranged in a
hierarchy.
marketing stimuli
personal beliefs
perceptions
human needs
Which of the following consumer buying behaviors is related to conditions of low-consumer involvement and little significant brand difference?
complex buying behavior
dissonance-reducing buying behavior
habitual buying behavior
variety-seeking buying behavior
Each culture contains smaller ________, or groups of people
with shared value systems based on common life experiences and situations.
reference groups
subcultures
monocultures
cultural universals
Which of the following statements is true of social classes?
Social classes are society's temporary
divisions
Members of a social class have unique and
distinct values, interests, and behavior
People within a social class tend to exhibit
similar buying behavior
Income is the single factor that determines
social class
_____________________ will provide the resources to
produce goods and services.
suppliers
natural environment
publics
physical distribution firms
_____________________ consists of the actors close to the
company that affect its ability to serve its customers.
marketing environment
macroenvironment
microenvironment
demographics trend
Does marketing help communicate the benefit of the product or service to the end user?
Yes
No
Which of the following is a component of a firm's
microenvironment?
customer demographics
economic recessions
population shifts
marketing intermediaries
Which is the correct statement about Micro Environment and the Macro Environments
Macro environment refers to everything internally and micro everything externally.
The Micro environment involves the Company's interactions that are direct and the Macro environment involves interactions
that are indirect.
None of the other answers are correct.
Which of the following is considered a Public?
Citizen-action groups
The Company
Suppliers
Which is an example of a Political Force?
Laws, government agencies and pressure groups.
Rival companies, customers and consumers
Which statement is correct about macro environments?
Forces that shape opportunities but also pose threats to the company.
The immediate small-scale environment of an organism or a part of an organism.
Cultural factors which every company shows to the world.
