Free Printable Unit 02 - Produce business documents

1.

What appears before the date in a personal business letter?

a)

complimentary close

b)

address

c)

saluation

d)

body

2.

What four words are at the top of Memos?

a)

DATE: TIME: SALUTATION: CLOSE:

b)

DATE: SUBJECT: INITIALS:

c)

TO: FROM: DATE: SUBJECT:

d)

TO: FROM: SALUTATION: BODY:

3.

What are the key words on a memo?

a)

TO: CC: DATE: SUBJECT:

b)

TO: FROM: SUBJECT: ADDRESS

c)

TO: FROM: DATE: SUBJECT:

d)

TO: EMAIL: DATE: SUBJECT:

4.

The main text of a business letter, memo, or email is called?

a)

Attachment

b)

Body

c)

Enclosure

d)

Typist Initials

5.

Is 4/5/2017 is an appropriate date to use in a business letter?

a)

YES

b)

NO

6.

What is the line spacing used between paragraphs?

a)

Double

b)

Single

c)

Quadruple

d)

Triple

7.

The most important part of an email should be located where?

a)

The End

b)

The Body

c)

The Middle

d)

The Subject Line

8.

Which document is used by the principal to prepare a list of the topics that will be discussed at the next staff meeting?

a)

Agenda

b)

Personal Business Letter

c)

Research Report

d)

Table

9.

Keith prepared a report on different shoe companies. Which part of the report lists page numbers for each shoe company?

a)

Table of contents

b)

Title page

c)

Work Cited

d)

Report body

10.

A series of actions conducted in a certain order or manner

a)

procedures

b)

manuals

c)

contracts

d)

employee notice

11.

A written or spoken agreement, especially one that guarantees a job

a)

rental agreement

b)

guidelines

c)

manual

d)

contract

12.

A book of instructions, especially for operating a machine or learning a subject

a)

safety regulations

b)

policy

c)

manual

d)

memo

13.

An official rule or order intended to keep people, or anyone involved safe

a)

safety regulations

b)

rental agreement

c)

guidelines

d)

instructions

14.

_____________are used to communicate with individuals outside of the office.

a)

Business letters

b)

Emails

c)

Instructions and procedures

d)

Manuals

15.

Using correct grammar

a)

Wastes time

b)

Avoids ambiguity

c)

Makes me look smart

d)

Isn’t important when writing emails

16.

When Donna prints her document, what is the default orientation?

a)

Landscape

b)

Left

c)

Portrait

d)

Right

17.

A contract between the owner and the renter

a)

employee notice

b)

safety regulations

c)

job contract

d)

rental agreement

18.

New Inventory Form

There is a new inventory form. This form is for equipment in the print shop. The new form will not list equipment that is no longer used in the shop. Because of this, all equipment that is no longer used in the shop has been marked with a red label. Do not list equipment with a red label on the inventory form. In the column headed “Equipment,” list only that equipment without red labels.

Which condition indicates that you should list equipment on the inventory form?

a)

Equipment with red labels

b)

All equipment in inventory

c)

Forms with red labels

d)

Equipment without red labels

e)

Equipment with yellow labels

19.

New Inventory Form

There is a new inventory form. This form is for equipment in the print shop. The new form will not list equipment that is no longer used in the shop. Because of this, all equipment that is no longer used in the shop has been marked with a red label. Do not list equipment with a red label on the inventory form. In the column headed “Equipment,” list only that equipment without red labels.

2. What does it mean if equipment is marked with a red label?

a)

It is inventory.

b)

It is new

c)

It is stored in the lab

d)

It is no longer used

e)

It is a new form

20.

Memorandum

TO: All Production Employees

FROM: John Logan, Production Manager

SUBJECT: New Tool Policy

We will be changing from the 5-piece tool kits you each have to a standard set of all 8 tools. Each employee will no longer have a set of tools. Instead, one new tool set will be placed in each workstation's toolbox.

The new tool sets will be put at each station on the 3rd of next month.

You must turn in the old tool kit that you have been using to the tool room at that time.

You must pay for any tools missing from your tool kit when you turn it in.

You must report any missing tools from the new tool set. Get replacements if

necessary. Tools will be sharpened four times a month by maintenance. At other times, take dull tools to the tool room and exchange them for new ones.

1. According to the memo shown, who must report any missing tools?

a)

Maintenance employees

b)

Production employees

c)

The production manager

d)

The tool room supervisor

e)

The workstation manager

Unit 02 - Produce business documents

Total questions: 20

Worksheet time: 5hrs 0mins

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