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5.2 Segmentation

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Which of following best describes the term segmentation?

a)

The elements which influence whether a customer buys a product

b)

The proportion of total market sales sold by one business

c)

Dividing the market into different groups based on needs and wants

d)

The process of gathering and analysing data from the market place

2.

Which of the following is a disadvantage to a business of segmentation?

a)

Costly mistakes are avoided

b)

Customer segments, once identified, can be hard to reach

c)

Sales can be increased

d)

Helps to select the correct marketing mix

3.

Which of the following is a type of segmentation based on how much a customer earns?

a)

Gender

b)

Age

c)

Location

d)

Income

4.

Which of the following are possible benefits of identifying and satisfying customer needs?

a)

Decrease in sales and increase in competitiveness

b)

Increase in sales and decrease in competitiveness

c)

Decrease in sales and decrease in competitiveness

d)

Increase in sales and increase in competitiveness

5.

Which element of the marketing mix will a business be focussed upon if customer

preferences in terms of colour and features of a product are successfully identified?

a)

Price

b)

Product

c)

Promotion

d)

Place

6.

The target market of a Caribbean cruise ship holiday is retired couples aged 65 years and

over. This is an example of segmentation according to:

a)

Income and gender

b)

Age and location

c)

Occupation and age

d)

Gender and location

7.

Which of the following is a benefit to a business of segmenting the market?

a)

Prices are more likely to be set that customers are prepared to pay

b)

Products may have to be withdrawn from the market

c)

Brand name may be damaged

d)

Profits may be reduced due to low sales

8.

Which of the following is an example of a business segmenting the market based on

income?

a)

A cake aimed at consumers with specific dietary requirements

b)

A fragrance aimed at male consumers

c)

A package holiday aimed at consumers under 30 years of age

d)

A car aimed at high earning consumers

9.

M&S sells clothes aimed at males, females, adults and children. This is an example of

segmentation according to:

a)

Income and personality

b)

Age and income

c)

Location and income

d)

Age and gender

10.

Discount supermarkets, such as Aldi and Lidl, are most likely to segment the market

according to:

a)

Gender

b)

Age

c)

Income

d)

Personality

11.

Which of the following statements is true in relation to segmentation?

a)

Some businesses attempt to reach all market segments

b)

Segmentation will ensure businesses are successful

c)

Once segments have been identified, they are easy to reach

d)

It is easy to predict, measure and segment the market

12.

A business manufactures and sells breakfast cereal bars. Which type of segmentation

would the business most likely use?

a)

Location

b)

Lifestyle

c)

Gender

d)

Personality

13.

Jaguar Land Rover sell cars worldwide and adapts vehicles according to each market, for

example, by producing both left and right hand drive vehicles. This is an example of

segmentation according to:

a)

Income

b)

Gender

c)

Age

d)

Location

14.

Which of the following are possible drawbacks to a business of failing to identify and satisfy

customer needs?

a)

Costly mistakes are made and the incorrect marketing mix is selected

b)

Avoids costly mistakes and the incorrect marketing mix is selected

c)

Costly mistakes are made and the correct marketing mix is selected

d)

Avoids costly mistakes and the correct marketing mix is selected

15.

CBeebies, a BBC television network aimed at children under 6 years old, is aimed at a

segment based upon:

a)

Gender

b)

Location

c)

Age

d)

Income