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Nokia ID SG_Quiz All Chapter

Total questions: 20

Worksheet time: 40mins

Name
Class
Date
1.

You are an employee of a telecommunication company. You have just been assigned as a project manager for a lucrative project The success of this project has deep connections to both your company’s reputation and its strategic goals. The project is to build a wireless network in a major metropolitan city. Your customer has guaranteed to provide fiber optic cable access to each of the sites. In fact, the customer company has assured you that the fiber optic cable in all of the proposed site locations is already present. You are currently in project execution. In a meeting, your customer asks that you add a few more sites to the network. Adding a few more sites is definitely a change in scope. However, you do a quick investigation and discover that fiber optic cable is unavailable in most of the additional proposed site locations. Laying fiber optic cable to the proposed locations needs special government’s right of way permits prior to excavation. You are afraid that if you incorporate this change the permit processing time will be lengthy and could result in severe project delays. What action should you take next?

a)

Reject your customer's request as it could delay the project

b)

Modify the Project Charter to incorporate the change

c)

Ensure that a change request is completed and submitted

d)

Talk to the Change Control Board

2.

You are a project manager in an embedded systems company that designs hardware for an ATM manufacturing client. On your project, you have created an environment in which the project team members make promises and commitments in good faith and provide accurate information in a timely manner. Even when some of the stakeholders and the customer are not happy with the information they receive, the team members must provide the accurate information. The team must provide complete statements that reflect the actual project status and the reasoning behind those decisions. Which of the following values from the PMI Code of Ethics and Professional Conduct do the team members demonstrate?

a)

Fairness

b)

Responsibility

c)

Respect

d)

Honesty

3.

You have recently joined as a project manager in a company where they follow a projectized organizational structure. All your team members work in the same office where you have a lot of independence and authority. Which of the following is NOT an advantage of a projectized organizational structure?

a)

Loyalty to the project

b)

Home for the team members after the project is completed

c)

Effective communication

d)

Efficiency in project organization

4.

Joker is a seasoned Project Manager at Gotham Group. During the execution of the project, a number of changes were requested by the end customer. Flora managed all the change requests efficiently by formulating a Change Management Plan. The Project Management Plan was updated accordingly and a baseline version of the initial scope was created. The list of deliverables was also updated to reflect these changes. The project was successfully completed and a formal closure was executed. Which of the following activities would be included as part of closing the project?

a)

Review the Scope Baseline

b)

Create a list of the project deliverables

c)

Validate the project deliverables

d)

Create the Scope Management Plan

5.

You are managing a large 2 year oilfield development project to drill 6 wells with a planned budget of US$240,000,000.00. During your 3rd quarter review, you have finished drilling 2 wells and have spent US$120,000,000.00. Using earned value analysis, what is the performance status of your project?

a)

Over budget, ahead of schedule

b)

Over budget, behind schedule

c)

Under budget, ahead of schedule

d)

Under budget, behind schedule

6.

A first-time project manager wanted to have a “perfect project.” This manager informed the customer that this project would not accept change requests of any kind and that the scope would need to be defined precisely at the very start of the project. The customer agreed to this request. What would your comment on this situation be?

a)

This is a good example of how the project management team can decide what is and what is not necessary for the project. Not allowing changes is a good way of ensuring that the project meets requirements as detailed in the project scope.

b)

This is unrealistic and impractical. Change is inevitable and rather than look at a 'no change’ project, it would be more in the project interests to plan for a robust change control process.

c)

This indicates that the project manager is very aggressive and is likely to take the project to successful completion. Since he has announced the 'no change requests' policy, the customer manager can no longer request changes.

d)

This is unrealistic and impractical. The project manager should not have announced his intentions to the customer. He should have had an unofficial policy of rejecting all change requests.

7.

You are a project manager for an automotive parts company. Your organization was hired to produce clutches for an exotic car company. This will involve the design and production of custom clutches. During the course of the project, as you review the chart of measurement of every clutch produced for the month, you noticed several cases where the spring component of the clutch is expanding too much force and is falling outside the upper control limit. Which type of Quality Control tool are you most likely using?

a)

Statistical Sampling

b)

Scattered Charts

c)

Control Charts

d)

Flowchart

8.

You are a project manager on a project and communicating with all of the team members in status review meeting. There was a deliverable which took more than planned hours and two of the team members who were working on that deliverable started blaming each other. When you see that none of them in a position, you decide to take it offline after the meeting. Which conflict resolution technique you used?

a)

Withdraw

b)

Direct

c)

Smooth

d)

Collaborate

9.

A cost performance index (CPI) of 0.89 means :

a)

At this time, we expect the total project to cost 89 percent more than planned.

b)

When the project is completed, we will have spent 89 percent more than planned.

c)

The project is progressing at 89 percent of the rate planned.

d)

The project is getting 89 cents out of every dollar invested

10.

Komeng is managing a construction project. The project's client is responsible for the design, while Komeng’s organization is responsible for the construction. There has been a 45-day delay on a couple of major structure designs. This delay can only be recovered through crashing and will cost $2 million in addition to the approved budget. Komeng prepares a detailed report and emails it to the client. In this scenario, Komeng’s email to the client is an example of :

a)

Formal unofficial communication

b)

Informal official communication

c)

Informal unofficial communication

d)

Formal official communication

11.

Rambo is working for a chemical industry, and his management proposed two different projects to manufacture benzene for commercial use. After doing financial analysis, the financial advisor provided him with the following statistics about the projects: Project 1: 60 percent probability of success with a profit of $500,000 and 20 percent probability of failure with a loss of $200,000. Project 2: 30 percent probability of success with a profit of $300,000 and 30 percent probability of failure with a loss of $400,000. Based on the information above, Rambo should choose :

a)

Project 1

b)

Either project 1 or project 2

c)

Neither project 1 nor project 2

d)

Project 2

12.

Three years back, your organization awarded a fixed price contract to a reputable local contractor to construct a new airport terminal in the city. A few days back, you received a change request from the contractor requesting to adjust the contract’s price. The contractor is claiming that as a result of the recent national recession, the prices of raw materials have gone up and he cannot complete the rest of the project at the contract price. Is the contactor’s request legitimate?

a)

Yes, you cannot penalize the contactor for price escalations due to force majeure

b)

Yes, unless there is no Economic Price Adjustment provision in the contract

c)

No, the price of the contract is fixed and cannot be changed

d)

No, the price hike due to recession must be adjusted against the contractor’s profit

13.

When reviewing quarterly expenses for your project with the finance department, it becomes clear there is a discrepancy between the projected, budgeted, and actual costs incurred for equipment procured from a specific vendor. This cost variance puts the project over budget by 2 percent, inclusive of reserves. After reviewing and comparing the quotes with the invoices, it is discovered that the quotes were issued in Canadian dollars while the invoices were issued in US dollars. Which of the following is the best option?

a)

Renegotiate the contract

b)

Do not notify project stakeholders and crash the project scope and schedule

c)

Dispute the charges with the vendor

d)

Notify the project stakeholders of the situation immediately and take responsibility for the error

14.

You are working as a project manager for MALTEX, an IT organization having a projectized organization structure. You have recently started managing a project that involves stakeholders from within and outside your organization. The stakeholders external to your organization are highly critical since the project negatively affects their interests. You are making serious efforts to gather their expectations and influence levels early in the project to ensure their voice is heard and proper communication needs can be planned in the project’s future phases. The outcome of your effort can be documented in :

a)

Stakeholder engagement plan

b)

Project communications

c)

Communication management plan

d)

Stakeholder communication plan

15.

You have managed a federal highway construction project, which is intended to improve transportation between north and south regions of the country. In the execution phase, you received many complaints from stakeholders, including the highway transportation agency. At least half these complaints were regarding the quality of the micro texture of the road, and the nonconformance to the quality levels incorporated in the project quality management plan. So far, you have successfully fixed all the reported issues, but you are concerned by this recurrent event. What should you do to avoid future similar issues?

a)

Initiate a defect repair to repair the road or completely pave a new road

b)

Initiate a change request to update the project quality management plan

c)

Initiate a preventive action to reduce the probability of negative consequences associated with the poor quality of the road

d)

Initiate a corrective action to bring the future quality of the road in line with the project management plan

16.

A project manager is managing his second project. It started one month after the first one did, and both projects are still in process. Though his first project is small, the new project seems to be quickly growing in size. As each day passes, the project manager is feeling more and more in need of help. The project manager has recently heard that there was another project in the company last year that was similar to his second project. What should he do?

a)

Contact the project manager for the other project, and ask for assistance.

b)

Obtain historical records and guidance from the project management office (PMO).

c)

Wait to see if the project is impacted by the growth in scope.

d)

Make sure the scope of the project is agreed to by all the stakeholders.

17.

Boneng is a project manager for 5G rollout project in Bora bora island. The scope of the project was approved by the customer and key stakeholders at the beginning of the project. But whenever the customer validates deliverables, he comes up with new requirement that he would like to add in to the product. Boneng is working with customer to find what requirements were missed in the planning stages of the project and how to plan better in the future. What is the best description of his project current situation.?

a)

Rolling wave planning

b)

Scope baseline

c)

Scope creep

d)

Alternative analysis

18.

You have a project with the following activities: Activity A takes 40 hours and can start after the project starts. Activity B takes 25 hours and should happen after the project starts. Activity C must happen after activity A and takes 35 hours. Activity D must happen after activities B and C and takes 30 hours. Activity E must take place after activity C and takes 10 hours. Activity F takes place after Activity E and takes 22 hours. Activities F and D are the last activities of the project. Which of the following is true if activity B actually takes 37 hours?

a)

The critical path is 67 hours.

b)

The critical path changes to Start, B, D, End.

c)

The critical path is Start, A, C, E, F, End.

d)

The critical path increases by 12 hours.

19.

A project is almost complete. The project manager want to have final meeting with the customer to discuss how the customer can maximize value of deliverables in the future after the project deliverable are deployed. What does the project manager use to backup the conversation with the customer ?

a)

Scope baseline

b)

Business case

c)

Project charter

d)

Benefit management plan

20.

You are managing large IoT project, when the sponsor hands on you a formal letter from the customer informing you that your project has been terminated immediately. The project cancellation comes as a complete shock to you because the project going well and was forecasted to finish ahead of schedule and under budget. What action should you take first ?

a)

Close the contract

b)

Call a meeting with customer

c)

Have attorney to call customer attorney for start litigation

d)

Continue doing the project until customer notifies you directly