WorksheetsWandsworth Workshop Quiz
Total questions: 10
Worksheet time: 5mins
You are preparing for the 5:30pm class and a member shows up 1 hour before class starts, how should you acknowledge the member while staying productive?
Drop everything and talk to the member about their life for the complete hour.
Engage in small conversation for 5 minutes and politely excuse yourself back to the front desk and your SA duties.
Ignore the member and focus on calls.
You've started the 5:30pm class, how do you spend the next 45 minutes?
45 minutes to reconcile class and clean the studio while preparing for the 6:45pm class.
20 minutes to reconcile class and troubleshoot OTbeat, 20 minutes for productivity & 20 minutes for housekeeping.
10 minutes to reconcile class and troubleshoot OTbeat, 20 minutes for productivity & 15 minutes for housekeeping.
What does EIRM stand for?
Empathize, Isolate, Reverse, Make a sale
Empower, Imagine, Rapport, Magic
Empathize, Isolate, Redirect, Make a suggestion
Empathy, Imagine, Redirect, Make a sale
What are the 5 most common objections? (Select all that apply.)
Price
Spousal
Time
Thnk About It
Shopping Around
What is the most common objection at Wandsworth?
Commitment
Think about it
Price
Spousal
What is the minimum expectation for self generated leads daily per studio?
5
10
15
20
What is a self generated lead?
T.I.
Walk-in
Referral
Ketchum
How often should you do lead generation activities?
Weekly
Monthly
Daily
Quarterly
Where do most of your most qualified leads come from?
Walk-ins
T.I.
Referrals
Ketchum
We are in the business of _____________. (Fill in the blank.)
changing lives
fitness
heart rate based interval training
sales
