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Global marketing chapter 8 Review

Total questions: 24

Worksheet time: 12mins

Name
Class
Date
1.

1. _______ is traditionally defined as the systematic gathering, recording, and analyzing of data to provide information useful to marketing decision making.

a)

Marketing research

b)

Analysis

c)

Fact checking

d)

Interview

e)

Focus group

2.

What is/are the additional complication(s) of international marketing?

a)

Option A: Information must be communicated across cultural boundaries

b)

Option B. The environments within which the research tools are applied are often different in foreign markets

c)

Option A only

d)

Option B only

e)

Options A and B

3.

A country’s _______ are some of the kinds of information not ordinarily gathered by domestic marketing research departments, but they are required for a sound assessment of a foreign market.

a)

political stability and cultural attributes only

b)

geographical characteristics and cultural attributes only

c)

cultural attributes and political stability only

d)

political stability and geographical characteristics only

e)

political stability, cultural attributes, and geographical characteristics

4.

Unisys Corporation’s planning steps calls for _______ which looks for general data on growth in the economy, inflation, business cycle trends, and the like; profitability analysis for the division’s products; specific industry economic studies; analysis of overseas economies; and key economic indicators for the United States and major foreign countries, as well as population trends, such as migration, immigration, and aging.

a)

Economic and demographic.

b)

Cultural, sociological, and political climate.

c)

Overview of market conditions.

d)

Summary of the technological environment

e)

Competitive situation

5.

Unisys Corporation’s planning steps calls for _______ which looks for a general noneconomic review of conditions affecting the division’s business. In addition to the more obvious subjects, it covers ecology, safety, and leisure time and their potential impacts on the division’s business.

a)

Economic and demographic.

b)

Cultural, sociological, and political climate.

c)

Overview of market conditions.

d)

Summary of the technological environment

e)

Competitive situation

6.

Unisys Corporation’s planning steps calls for _______ which looks for detailed analysis of market conditions that the division faces, by market segment, including international.

a)

Economic and demographic.

b)

Cultural, sociological, and political climate.

c)

Overview of market conditions.

d)

Summary of the technological environment

e)

Competitive situation

7.

Unisys Corporation’s planning steps calls for _______ which looks for summary of the state-of-the-art technology as it relates to the division’s business, carefully broken down by product segments.

a)

Economic and demographic.

b)

Cultural, sociological, and political climate.

c)

Overview of market conditions.

d)

Summary of the technological environment

e)

Competitive situation

8.

Unisys Corporation’s planning steps calls for _______ which is a review of competitors’ sales revenues, methods of market segmentation, products, and apparent strategies on an international scope.

a)

Economic and demographic.

b)

Cultural, sociological, and political climate.

c)

Overview of market conditions.

d)

Summary of the technological environment

e)

Competitive situation

9.

What is/are the step(s) in the research process?

a)

Option A: Define the research problem and establish research objectives.

b)

Option B: Determine the sources of information to fulfill the research objectives.

c)

Option C: Consider the costs and benefits of the research effort.

d)

Option D: Gathering data on new product ideas

e)

Options A, B and C

10.

Which is NOT a step in the research process?

a)

Consider the costs and benefits of the research effort.

b)

Gather the relevant data from secondary or primary sources, or both.

c)

Analyze, interpret, and summarize the results.

d)

Effectively communicate the results to decision makers.

e)

Determining the advertising budget

11.

What is/are the typical problem(s) facing an international marketer when using secondary data?

a)

Option A: Availability of Data

b)

Option B: Reliability of Data

c)

Option C: Comparability of Data

d)

Options A and B only

e)

Options A, B and C

12.

Asking questions such as who collected the data and checking the consistency of one set of secondary data with other data of known validity are important steps in ______.

a)

Validating secondary data

b)

Checking for availability of data

c)

Researching competitors

d)

Researching the target market

e)

None of the above

13.

______ is data collected specifically for the particular research project.

a)

A. Secondary data

b)

Competitive data

c)

Market data

d)

Primary data

e)

None of the above

14.

_____ usually have a large number of respondents, who answer structured oral or written questions using a specific response format (such as yes/no).

a)

Surveys

b)

Interviews

c)

Quantitative research

d)

Qualitative research

e)

None of the above

15.

______ usually involves asking open ended questions and seeks unstructured responses that reflect the person’s thoughts and feelings on the subject

a)

A. Surveys

b)

Interviews

c)

Quantitative research

d)

Qualitative research

e)

None of the above

16.

Typical problem(s) in gathering primary data include(s):

a)

Ability to communicate opinions

b)

Willingness to respond

c)

Sampling in field surveys

d)

Language and comprehension

e)

All of the above

17.

In _____ the questionnaire is translated from one language to another, and then a second party translates it back into the original, and the two original language versions are compared. This process often pinpoints misinterpretations and misunderstandings before they reach the public.

a)

Back translation

b)

Parallel translation

c)

Decentering

d)

Language research

e)

None of the above

18.

In ____ more than two translators are used for the back translation; the results are compared, differences discussed, and the most appropriate translation selected.

a)

Back translation

b)

Parallel translation

c)

Decentering

d)

Language research

e)

None of the above

19.

_____ is a successive process of translation and retranslation of a questionnaire, each time by a different translator

a)

Back translation

b)

Parallel translation

c)

Decentering

d)

Language research

e)

None of the above

20.

________ involves countries that have different languages, economies, social structures, behavior, and attitude patterns.

a)

Option A: Multicultural research

b)

Option B: Language research

c)

Option C: Research on competition

d)

Options A and B

e)

All of the above

21.

_____ involves using managers, outside consultants or government officials and the key is triangulation which involves comparing estimates produced by different sources to estimate market demand.

a)

Option A: Expert opinion

b)

Option B: Government opinion

c)

Option C: Analogy

d)

Options A and B

e)

None of the above

22.

_____ assumes that demand for a product develops in much the same way in all countries, as comparable economic development occurs in each country

a)

Option A: Expert opinion

b)

Option B: Government opinion

c)

Option C: Analogy

d)

Both options A and B

e)

None of the above

23.

23. To overcome problems in analyzing and interpreting research information a research must have:

a)

Option A: A high degree of cultural understanding of the market in which research is being conducted.

b)

Option B: A creative talent for adapting research methods is necessary

c)

Option C: A skeptical attitude in handling both primary and secondary data

d)

Options A, B and C

e)

None of the above

24.

A company has two decisions to make for conducting research: it can use a foreign-based agency or a domestic company or it has the option to use its own facilities or a combination of its own research force and an outside agency. The decision to use any of these will depend on the company’s _____.

a)

A. size and degree of involvement in foreign market

b)

popularity

c)

products and services

d)

size of its research team

e)

None of the above