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Marketing Principles 2019 Mid-Term Final A (CH 1-3)

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

The process of planning, pricing, promoting, selling, and distributing ideas, goods, and services to satisfy customers.

a)

Planning

b)

Financing

c)

Distributing

d)

Marketing

2.

Tangible items that have monetary value and satisfy your needs

a)

Services

b)

Items

c)

Money

d)

Goods

3.

The process of deciding how to get goods in customer's hands

a)

Financing

b)

Distribution

c)

Product/Information Management

d)

Product/Service Management

4.

Obtaining the money necessary to pay for setting up and running a business

a)

Banking

b)

Investing

c)

Financing

d)

Entrepreneurship

5.

Gathering good information about customer's, trends, and competing products to analyze it for making marketing decisions

a)

Marketing Management

b)

Marketing Research Management

c)

Information Technology Management

d)

Marketing Information Management

6.

Decisions that dictate how much to charge for goods and services in order to make a profit

a)

Pricing

b)

Selling

c)

Distribution

d)

Product/Service Management

7.

Obtaining, developing, maintaining and improving a product or a product mix responding to market opportunities

a)

Marketing Research Management

b)

Product/Service Management

c)

Information Technology Management

d)

Marketing Information Management

8.

The effort to inform, persuade, or remind potential customers about a business's products or services

a)

Promotion

b)

Selling

c)

Marketing

d)

Marketing Information Management

9.

Providing customers with goods and services they want

a)

Distribution

b)

Selling

c)

Financing

d)

Promotion

10.

The idea that a business should strive to satisfy customer's needs and wants while making a profit for the business

a)

Marketing Concept

b)

Marketing

c)

Selling

d)

Profiting

11.

_________ generates competition, which fosters new and improved products

a)

Promotion

b)

Competition

c)

Marketing

d)

Advertising

12.

________ are the attributes of a product or service that make it capable of satisfying consumer's wants and needs

a)

Descriptions

b)

Labels

c)

Utilities

d)

Marketing

13.

Involves changing raw materials or putting parts together to make them more useful

a)

Place utility

b)

Form utility

c)

Possession utility

d)

Information utility

14.

Involves having a product available at a certain time of the year or a convenient time of day

a)

Possession utility

b)

Place utility

c)

Form utility

d)

Time utility

15.

The label on a frozen food entree will tell you the ingredients, nutritional information, and preparation directions

a)

Information utility

b)

Promotion utility

c)

Direction utility

d)

Possession utility

16.

In business, a marketing concept will list information such as ethnic background, age, income level and geographic location.

a)

True

b)

False

17.

Selling camping gear through catalogs mailed to Langston Hughes Camping Club members and other outdoors people is an example of place utility.

a)

True

b)

False

18.

In socialist countries, the government (select all that apply) _________.

a)

Tries to reduce the differences between rich and poor.

b)

Provides social services to ensure a certain standard of living for everyone.

c)

Provides free medical care for everyone.

d)

Keeps taxes low for individuals and businesses.

19.

_____________ is the measure of output divided by input of worker hours.

a)

Employer Productivity

b)

Gross Domestic Product

c)

Employee Productivity

d)

Gross National Production

20.

People who share similar needs and wants and who can purchase your products are called a market

a)

True

b)

False

21.

Intangible items that have monetary value and satisfy needs and wants.

a)

Goods

b)

Services

c)

Marketing

d)

Tangible

22.

Any place buyers and sellers exchange goods, services, and some form of money.

a)

Goods

b)

Advertising

c)

Marketplace

d)

Marketing

23.

How/where a product will be distributed.

a)

Price

b)

Place

c)

Promotion

d)

Product

24.

Setting and communicating the value of products and services. Setting the cost at the right level.

a)

Price

b)

Place

c)

Promotion

d)

Product

25.

Any form of communication used to inform, persuade, or remind; how potential customers will be told about the product.

a)

Price

b)

Place

c)

Promotion

d)

Product

26.

Providing customers with the goods & services they want at a given cost.

a)

Selling

b)

Place

c)

Promotion

d)

Marketplace

27.

All potential customers who will buy a product for personal use.

a)

Consumer Market

b)

Business Market

c)

Target Market

d)

Marketing Mix

28.

Businesses that buy products to use in their operations; also called the business-to-business market (this can be abbreviated as b-to-b or b2b).

a)

Consumer Market

b)

Industrial Market

c)

Target Market

d)

Marketing Mix

29.

If a business aims its advertising toward a specific group of consumers that have similar wants and needs, that group would be their _________.

a)

Price

b)

Supply and Demand

c)

Target Market

d)

Marketing Mix

30.

THE 4 P's - product, place, promotion, and price.

a)

Price

b)

Selling

c)

Target Market

d)

Marketing Mix

31.

What to make, how to package it, what brand name to use and what image to project.

a)

Price

b)

Product

c)

Target Market

d)

Marketing Mix

32.

A type of promotion used to get people to want to buy something.

a)

Publicity

b)

Promotion

c)

Advertising

d)

Marketing Mix

33.

An individual who buys products or services for personal use and not for manufacture or resale.

a)

Price

b)

Product

c)

Advertising

d)

Consumer

34.

A group of people or companies who want a product or service and are willing and able to buy it.

a)

Market

b)

Business Market

c)

Consumer Market

d)

Consumers

35.

The person who buys a product.

a)

Consumer

b)

Buyer

c)

Customer

d)

Product Buyer

36.

The owner of a miniature golf business provides customers...

a)

A service

b)

A good

c)

An entertainment

d)

An exchange

37.

Any goods and services a business sells.

a)

Goods

b)

Product

c)

Services

d)

Tangibles

38.

An activity that is done for another person, such as house cleaning.

a)

Service

b)

Job

c)

Intangible activity

d)

Tangible activity

39.

Businesses can use a marketing mix to promote products to a specified target market.

a)

True

b)

False

40.

A marketing mix is a formal written document which directs business activities for a specific time.

a)

True

b)

False

41.

In marketing, having a time frame will indicate if an objective has been reached.

a)

True

b)

False

42.

Understanding ethnic backgrounds and household income is a part of market segmentation.

a)

True

b)

False

43.

In the united states, the most rapidly increasing ethnic population is Caucasians.

a)

True

b)

False

44.

McDonald's has began marketing a new chicken nugget sauce that includes spices often found in Mexican Cuisine. How is the company segmenting its market?

a)

Psychographics

b)

Product Benefits

c)

Geographics

d)

Demographics

45.

The International House of Pancakes (IHOP) has decided to sell its coffee mugs in local coffee shops. What type of marketing decision was this?

a)

Price

b)

Place

c)

Promotion

d)

Product

46.

The Music Stand direct-mail company wants to send catalogs to music teachers , dancers and other music lovers. What type of data would be helpful in this endeavor?

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Product Benefits

47.

According to the text , which U.S ethnic population is declining , relative to other ethnic populations.

a)

Hispanic

b)

Asian-American

c)

Caucasian

d)

African-American

48.

Brief overview of entire marketing plan is...

a)

Marketing Strategies

b)

Situation Analysis

c)

Executive Summary

d)

Evaluation and Control

49.

Characteristics such as age, gender, ethnic background, and income are...

a)

Psycholographics

b)

Personal Characteristics

c)

Demographics

d)

Geographics

50.

Analysis of outside influences of an organization is...

a)

SWOT Analysis

b)

Environmental Scan

c)

Situation Analysis

d)

Evaluation and Control

51.

Putting a market plan into action and managing it...

a)

Evaluation and Control

b)

Executive Summary

c)

Marketing Strategy

d)

Implementation

52.

Information about where people live...

a)

Psychographics

b)

Geographics

c)

Census Data

d)

Geolocations

53.

Separating large groups into smaller groups based on characteristics...

a)

Marketing Segmentation

b)

Mass Marketing

c)

Target Marketing

d)

Customer Profile

54.

An internal and external analysis of a company that is conducted in marketing...

a)

Executive Summary

b)

Sales Forecast

c)

SWOT Analysis

d)

Situation Analysis

55.

A combination of four strategies used to market a product...

a)

Market Segmentation

b)

Marketing Mix

c)

Marketing Plan

d)

Marketing Analysis

56.

Alert to changes in laws and regulations...

a)

External Threats

b)

Situation Analysis

c)

External Opportunities

d)

Internal Strengths

57.

Money left after taking out taxes...

a)

Disposal Income

b)

Discretionary Income

c)

Discrete Income

d)

Distribution Income

58.

What is the purpose of an environmental scan?

a)

An analysis of the environmental damage a company might cause

b)

An analysis of business opportunities

c)

An analysis of outside influences that may have an impact on a business

d)

A company profile

59.

What is discretionary income?

a)

A person’s income

b)

The money a person has left after paying for basic needs

c)

Disposable income

d)

An illegal income someone needs to be discreet about

60.

The Baby Boom Generation are...

a)

A young group of consumers with high spending power.

b)

An older group of consumers with high spending power.

c)

A young group of consumers with low spending power.

d)

An older group of consumers with low spending power.

61.

According to the U.S. Census, more couples are...

a)

marrying at an older age.

b)

marrying at a younger age.

c)

staying single.

d)

staying with their parents.

62.

Mass marketing involves...

a)

classifying the market into smaller groups to reach specific customers.

b)

using a single marketing strategy to reach all customer.

c)

using many different marketing strategies to reach all customers.

d)

segmenting the market into target groups to reach specific customers.

63.

During the last three months of the year, a grocery store stocks its shelves with plenty of canned cranberry sauce in order to increase the cranberry sauce's ____________ utility.

a)

Product

b)

Place

c)

Time

d)

Possession

64.

Obtaining the money needed to start and operate a business is a marketing function known as ___________.

a)

Investing

b)

Financing

c)

Banking

d)

Lending

65.

Retailers offer their customers installment or layaway plans in order to increase the ______________ utility of their products.

a)

Possession

b)

Distribution

c)

Place

d)

Benefit

66.

The employees of Home Depot are expert craftspeople who enjoy giving their customers advice about do-it-yourself (DIY) projects. The employees' advice increases the _________ utility of their goods.

a)

Possession

b)

Usefulness

c)

Information

d)

Benefit

67.

Transforming recyclable water bottles into beautiful new art sculptures is an example of ___________ utility.

a)

Form

b)

Product

c)

Market

d)

Entrepreneurship

68.

Shopping at Target and paying cash for your payments is a function of _______________.

a)

Buying

b)

Pricing

c)

Possession

d)

Place

69.

When demand and production for a product increases in the world of marketing, what usually decreases?

a)

Demand

b)

Interest rates

c)

Prices

d)

Taxes

70.

Obtaining, developing, or improving a product is __________.

a)

Promotion

b)

Product Improvement

c)

Information Management Marketing

d)

Product/Service Management

71.

The added value of a product in economic terms is _______.

a)

Economy

b)

Product Benefit

c)

Utility

d)

Gross Domestic Product (GDP)

72.

Planning, promoting, and distributing products is _________.

a)

Marketing

b)

Managing

c)

Distribution

d)

Selling

73.

Percentage of total sales generated by competing companies is ____________.

a)

Gross Domestic Product (GDP)

b)

Market Share

c)

Gross National Product (GNP)

d)

Consumer Price Index (CPI)

74.

Product, price, place and promotion are the _________.

a)

Product Mix

b)

Marketing Mix

c)

Marketing Concept

d)

Concept of Market

75.

Resource scarcity forces nations to make economic decisions.

a)

True

b)

False

76.

Germany has a socialist economy; therefore the German people pay much less in taxes than Americans pay.

a)

True

b)

False

77.

As a factor of production, the term labor refers to both skilled and unskilled workers.

a)

True

b)

False

78.

In a command economy, it is individual consumers who decide what items will best satisfy their wants and needs.

a)

True

b)

False

79.

A country's infrastructure includes its buildings, water systems, sewers, highways, utilities, and communication networks.

a)

True

b)

False

80.

In a market economy, who decides how products are produced?

a)

Businesses

b)

Consumers

c)

Government

d)

Labor

81.

In a market economy, who decides whether a business will survive or fail?

a)

the business itself

b)

the consumers

c)

the government

d)

the competitors

82.

In economic terms, land, labor and capital refers to _________.

a)

Infrastructure

b)

Factors of Production

c)

Scarcity

d)

Free Enterprise System

83.

Which economy would best describe that of the United States?

a)

Mixed Economy

b)

Traditional Economy

c)

Market Economy

d)

Command Economy

84.

What is the organized way a nation provides for the needs and wants of its people?

a)

Capital

b)

Resources

c)

Command System

d)

Economy

85.

Money to start and operate a business is ________________.

a)

Capital

b)

Factors of Production

c)

Resources

d)

Entrepreneurship

86.

All things used in producing goods and services are __________.

a)

Capital

b)

Resources

c)

Labor

d)

Entrepreneurship

87.

The government makes all economic decisions is ______________.

a)

Capitalism

b)

Commonism

c)

Communism

d)

Privatizing

88.

Select the statement that best defines the term economy.

a)

The organized way a nation provides for its population’s needs and wants.

b)

A political system that defines how resources can be used.

c)

The same thing as factors of production.

d)

The measurement of how much a country’s people earn on average

89.

What is a command economy?

a)

An economic system where there is no government involvement, the people are in control.

b)

An economic system in which a government makes economic decisions about what, when, and how much will be produced and distributed.

c)

It is the economic system most often associated with democratic countries.

d)

An economic system where the market determines demand.

90.

What are the phases of the business cycle?

a)

Expansion, recession, depression, and recovery.

b)

Depression, recession, inflation, and peak.

c)

Expansion, inflation, trough, and recession.

d)

Expansion, inflation, recession, and depression.

91.

What are factors of production?

a)

The resources of a country.

b)

Land, labor, capital, infrastructure, and entrepreneurship.

c)

Land, labor, and communication systems.

d)

The GNP, the GDP, and the CPI.

92.

A market economy is different than a command economy because _______________.

a)

There is no government involvement in economic decisions.

b)

It is a traditional economic system.

c)

It is a mixed economy.

d)

Businesses cannot decide how much goods to produce.

93.

_______________ refers to rising prices.

a)

Capitalisim

b)

Inflation

c)

Deflation

d)

Socialism

94.

______________ is the difference between wants and needs on one hand and available resources on the other hand.

a)

Scarcity

b)

Infrastructure

c)

Resources

d)

Desires

95.

_____________ is the measure of output divided by input of worker hours.

a)

Consumer Price Index (CPI)

b)

Gross Domestic Product (GDP)

c)

Employee Productivity

d)

Gross National Product (GNP)

96.

_________________ is the process of selling government-owned business to private individuals.

a)

Distribution

b)

Selling

c)

Privatization

d)

Entrepreneurship

97.

_____________ includes the stages an economy goes through due to recurring slowdown and growth.

a)

Business Cycle

b)

Recession

c)

Recovery

d)

Expansion

98.

When the economy is slowing down and needs a boost, the government may do the following (select all that apply)

a)

Raise taxes

b)

Lower taxes

c)

Increase interest rates

d)

Lower interest rates

99.

A country's standard of living (select all that apply)

a)

Is a measurement of the amount of goods and services that nation's people have.

b)

Is a measurement that reflects the quality of life of a nation's people.

c)

Can be calculated by dividing the GDP or GNP of a country by its population.

d)

Can be analyzed by reviewing free social services and number of households per 1,000 inhabitants with durable goods such as refrigerators and washing machines.

100.

Lower unemployment, an increase in the output of goods and services, and high consumer spending best illustrates the _________ period of the business cycle.

a)

Expansion

b)

Recession

c)

Trough

d)

Peak