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INTRO BUS FALL FINAL REVIEW 1

Total questions: 40

Worksheet time: 20mins

Name
Class
Date
1.

____ is the term for all activities involved in developing and exchanging products.

a)

Business

b)

Entrepreneurship

c)

Economics

d)

Corporation

2.

Anything that is bought or sold is called a(n) ____.

a)

Item

b)

Service

c)

Business

d)

Product

3.

Customers who purchase goods and services for their own use are called__.

a)

Individuals

b)

Consumers

c)

Purchasers

d)

Groups

4.

A ___ is anywhere buyers and sellers meet to buy and sell goods and services.

a)

Store

b)

Workplace

c)

Restaurant

d)

Market

5.

The difference between the income earned and the expenses incurred by a business during a specific period of time is called __.

a)

Sales

b)

Profit

c)

Expenses

d)

Costs

6.

A science that examines how goods and services are produced, sold, and used is called __.

a)

Economics

b)

Social Studies

c)

Biology

d)

Chemistry

7.

The law of __ says that the price of a product is determined by the relationship of the supply of a product and the demand for the product.

a)

Supply and demand

b)

Physics

c)

Consumer behavior

d)

Business

8.

Approach to business that focuses on satisfying customers in order to achieve profit goals.

a)

Marketing Concept

b)

Extensive Buying Decision

c)

Product

d)

Routine Buying Decision

9.

Includes the activities involved in getting goods and services to customers.

a)

Promotion

b)

Place

c)

Customer Profile

d)

Mass Marketing

10.

Anything that can be bought or sold.

a)

Marketing Mix

b)

Place

c)

Product

d)

Routine Buying Decision

11.

Strategy for using the elements of product, price, place, and promotion.

a)

Place

b)

Customer profile

c)

Mass marketing

d)

Marketing Mix

12.

Detailed description of the typical consumer in a market segment.

a)

Customer profile

b)

Mass marketing

c)

Promotion

d)

External influence

13.

Process of communicating with potential customers in an effort to influence their buying behavior.

a)

Demographic Segmentation

b)

Promotion

c)

External Influence

d)

Personal Influence

14.

Motivator or change factor from those outside the company.

a)

Demographic segmentation

b)

Price

c)

External influence

d)

Personal influence

15.

Marketing to a larger group of people who might buy a product.

a)

Promotion

b)

External influence

c)

Personal influence

d)

Mass marketing

16.

Dividing the market of potential customers by their personal stats.

a)

Demographic segmentation

b)

Price

c)

Behavioral segmentation

d)

Internal influence

17.

Divides a market by the relationships between customers and the good or service.

a)

Extensive Buying Decision

b)

Behavioral segmentation

c)

Internal influence

d)

Marketing concept

18.

B2C purchase that involves a great deal of research and planning.

a)

Routine buying decision

b)

Marketing mix

c)

Extensive buying decision

d)

Product

19.

Influence that makes each individual unique.

a)

Price

b)

Behavioral segmentation

c)

Personal Influence

d)

Demographic segmentation

20.

B2C purchase made quickly and with little thought.

a)

Marketing Mix

b)

Place

c)

Customer profile

d)

Routine buying decision

21.

Motivator or change factor that comes from within the business itself.

a)

Internal influence

b)

Marketing concept

c)

Extensive buying decision

d)

Product

22.

__ is the market value of all final products produced in a country during a specific time period.

a)

Standard of living

b)

Annual sales

c)

Product value

d)

Gross domestic product

23.

The __ rate is the rate of change in prices calculated on a monthly or yearly basis.

a)

Inflation

b)

Deflation

c)

Interest

d)

Fixed Income

24.

__ competition is a competitive advantage based on factors other than price.

a)

Price

b)

Perfect

c)

Nonprice

d)

Monopolistic

25.

The activities involved in buying and selling goods on a large scale is __.

a)

Business

b)

Commerce

c)

Economy

d)

Monetary Policy

26.

A(n) __ business is an organization that generates revenue.

a)

Consumer

b)

For-profit business

c)

Collective

d)

Union

27.

__ are businesses that use supplies from other produces to make products.

a)

Assemblers

b)

Factories

c)

Manufacturers

d)

Extractors

28.

A business that purchases large quantities of products directly from producers and sells the products in smaller quantities to retailers is a __.

a)

Wholesaler

b)

Middle-man

c)

Store

d)

Company

29.

In a private enterprise system, __ directly provide consumers with products that meet their needs and wants.

a)

Service businesses

b)

Wholesalers

c)

Retailers

d)

Stores

30.

__ is personal selling done over the telephone.

a)

Online support

b)

Telemarketing

c)

Phone selling

d)

Customer support

31.

The sales technique of showing products that are different from the originally requested product is called __.

a)

Cross selling

b)

Substitute selling

c)

Suggestion selling

d)

Sales process

32.

A __ is the exchange of payment and product.

a)

Selling process

b)

Transaction

c)

Charged Expense

d)

Barter Exchange

33.

Verbal or nonverbal signs that a customer is ready to purchase are called __.

a)

Buying signals

b)

Sales indications

c)

Ergonomics

d)

Sales signs

34.

Which of the following is the most popular data-collection method:

a)

Experiment

b)

Observation

c)

Survey

d)

Situation analysis

35.

Qualitative data are:

a)

Hard to find

b)

Unnecessary

c)

Statistical

d)

Descriptive

36.

Quantitative data are:

a)

Based on customer attitudes

b)

Not useful for marketing purposes

c)

Non-statistical

d)

Factual

37.

Which of the following is an example of secondary data:

a)

The info on a sales invoice

b)

The results of a focus group

c)

The outcome of an experiment

d)

The answer to a survey

38.

Secondary research is cost-effective for marketers because the data:

a)

Already exists

b)

Is cheap to purchase

c)

Is specific

d)

Is incomplete

39.

Del Taco records the number of used coupons turned in from the Sunday paper. This is...

a)

Primary Data

b)

Secondary Data

c)

Qualitative Data

d)

Quantitative Data

40.

Which of the following is the most significant reason why marketing research is important to businesses:

a)

It improves financial management

b)

It contributes to business sucess

c)

It makes competitors take notice of the business

d)

It helps the business to base decisions on opinions.