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WorksheetsINTRO BUS FALL FINAL REVIEW 1
Total questions: 40
Worksheet time: 20mins
____ is the term for all activities involved in developing and exchanging products.
Business
Entrepreneurship
Economics
Corporation
Anything that is bought or sold is called a(n) ____.
Item
Service
Business
Product
Customers who purchase goods and services for their own use are called__.
Individuals
Consumers
Purchasers
Groups
A ___ is anywhere buyers and sellers meet to buy and sell goods and services.
Store
Workplace
Restaurant
Market
The difference between the income earned and the expenses incurred by a business during a specific period of time is called __.
Sales
Profit
Expenses
Costs
A science that examines how goods and services are produced, sold, and used is called __.
Economics
Social Studies
Biology
Chemistry
The law of __ says that the price of a product is determined by the relationship of the supply of a product and the demand for the product.
Supply and demand
Physics
Consumer behavior
Business
Approach to business that focuses on satisfying customers in order to achieve profit goals.
Marketing Concept
Extensive Buying Decision
Product
Routine Buying Decision
Includes the activities involved in getting goods and services to customers.
Promotion
Place
Customer Profile
Mass Marketing
Anything that can be bought or sold.
Marketing Mix
Place
Product
Routine Buying Decision
Strategy for using the elements of product, price, place, and promotion.
Place
Customer profile
Mass marketing
Marketing Mix
Detailed description of the typical consumer in a market segment.
Customer profile
Mass marketing
Promotion
External influence
Process of communicating with potential customers in an effort to influence their buying behavior.
Demographic Segmentation
Promotion
External Influence
Personal Influence
Motivator or change factor from those outside the company.
Demographic segmentation
Price
External influence
Personal influence
Marketing to a larger group of people who might buy a product.
Promotion
External influence
Personal influence
Mass marketing
Dividing the market of potential customers by their personal stats.
Demographic segmentation
Price
Behavioral segmentation
Internal influence
Divides a market by the relationships between customers and the good or service.
Extensive Buying Decision
Behavioral segmentation
Internal influence
Marketing concept
B2C purchase that involves a great deal of research and planning.
Routine buying decision
Marketing mix
Extensive buying decision
Product
Influence that makes each individual unique.
Price
Behavioral segmentation
Personal Influence
Demographic segmentation
B2C purchase made quickly and with little thought.
Marketing Mix
Place
Customer profile
Routine buying decision
Motivator or change factor that comes from within the business itself.
Internal influence
Marketing concept
Extensive buying decision
Product
__ is the market value of all final products produced in a country during a specific time period.
Standard of living
Annual sales
Product value
Gross domestic product
The __ rate is the rate of change in prices calculated on a monthly or yearly basis.
Inflation
Deflation
Interest
Fixed Income
__ competition is a competitive advantage based on factors other than price.
Price
Perfect
Nonprice
Monopolistic
The activities involved in buying and selling goods on a large scale is __.
Business
Commerce
Economy
Monetary Policy
A(n) __ business is an organization that generates revenue.
Consumer
For-profit business
Collective
Union
__ are businesses that use supplies from other produces to make products.
Assemblers
Factories
Manufacturers
Extractors
A business that purchases large quantities of products directly from producers and sells the products in smaller quantities to retailers is a __.
Wholesaler
Middle-man
Store
Company
In a private enterprise system, __ directly provide consumers with products that meet their needs and wants.
Service businesses
Wholesalers
Retailers
Stores
__ is personal selling done over the telephone.
Online support
Telemarketing
Phone selling
Customer support
The sales technique of showing products that are different from the originally requested product is called __.
Cross selling
Substitute selling
Suggestion selling
Sales process
A __ is the exchange of payment and product.
Selling process
Transaction
Charged Expense
Barter Exchange
Verbal or nonverbal signs that a customer is ready to purchase are called __.
Buying signals
Sales indications
Ergonomics
Sales signs
Which of the following is the most popular data-collection method:
Experiment
Observation
Survey
Situation analysis
Qualitative data are:
Hard to find
Unnecessary
Statistical
Descriptive
Quantitative data are:
Based on customer attitudes
Not useful for marketing purposes
Non-statistical
Factual
Which of the following is an example of secondary data:
The info on a sales invoice
The results of a focus group
The outcome of an experiment
The answer to a survey
Secondary research is cost-effective for marketers because the data:
Already exists
Is cheap to purchase
Is specific
Is incomplete
Del Taco records the number of used coupons turned in from the Sunday paper. This is...
Primary Data
Secondary Data
Qualitative Data
Quantitative Data
Which of the following is the most significant reason why marketing research is important to businesses:
It improves financial management
It contributes to business sucess
It makes competitors take notice of the business
It helps the business to base decisions on opinions.
