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Worksheets

Front-And-Back-Of-The-House

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

Business offices and storage areas are in the back-of-the-house.

a)

True

b)

False

2.

Which of the following is an example of Back-of-the-House Functions?

a)

Seating Guests

b)

Transmitting orders in the kitchen

c)

Engineering and maintenance

d)

Obtaining payment from customers

3.

Guest can usually see the kitchen

a)

True

b)

False

4.

The promise of a table in a restaurant.

a)

Reservation

b)

Open Seating

c)

Call-ahead seating

d)

Overbook

5.

Customers are seated on a first come, first served basis.

a)

Overbook

b)

Call-Ahead Seating

c)

Open Seating

d)

Reservation

6.

Customers call ahead to have their names placed on a waiting list.

a)

Reservation

b)

Overbook

c)

Open Seating

d)

Call-Ahead Seating

7.

Restaurants do this to make up for guests with reservations who do not show up.

a)

Open Seating

b)

Call-Ahead Seating

c)

Overbook

d)

Reservation

8.

Which is the following is an example of suggestive selling?

a)

Samples

b)

Displays of desserts

c)

Server’s recommendations

d)

All of the above

9.

Bussers are responsible for setup, clearing, and resetting of tables.

a)

False

b)

True

10.

Selling occurs when the server takes the customer's food order to them.

a)

True

b)

False

11.

The front-of-the-house are areas guests usually do not see.

a)

False

b)

True

12.

Oversees operations in the kitchen of a chain restaurant.

a)

Executive Chef

b)

Sous-Chef

c)

Kitchen manager

d)

Corporate Executive Chef

13.

Manages menus and operations in an independent restaurant.

a)

Executive Chef

b)

Sous-Chef

c)

Kitchen manager

d)

Corporate Executive Chef

14.

Manages menus in a chain restaurant.

a)

Executive Chef

b)

Sous-Chef

c)

Kitchen Manager

d)

Corporate Executive Chef

15.

Assistant to the executive chef.

a)

Executive Chef

b)

Sous-Chef

c)

Kitchen Manager

d)

Corporate Executive Chef

16.

Host/hostess may prepare the bank deposit.

a)

False

b)

True

17.

Servers are representatives of the restaurant to the customer.

a)

True

b)

False

18.

Which of the following is the responsibility of the restaurant manager?

a)

Schedules staff

b)

Handles guest relations

c)

Is responsible for front-of-the-house cleanliness.

d)

All the above

19.

Takes the order from the customer.

a)

General Manager

b)

Busser

c)

Server

d)

Host/Hostess

20.

Hires and supervises managers.

a)

General Manager

b)

Busser

c)

Server

d)

Host/Hostess

21.

Sweeps under the table and cleans the tables.

a)

General Manager

b)

Busser

c)

Server

d)

Host/Hostess

22.

Greets customers and has a responsibility to sit in the server’s section.

a)

General Manager

b)

Busser

c)

Server

d)

Host/Hostess

23.

Handle the payments for the meals.

a)

General Manager

b)

Busser

c)

Cashier

d)

Host/Hostess