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WorksheetsFront-And-Back-Of-The-House
Total questions: 23
Worksheet time: 12mins
Business offices and storage areas are in the back-of-the-house.
True
False
Which of the following is an example of Back-of-the-House Functions?
Seating Guests
Transmitting orders in the kitchen
Engineering and maintenance
Obtaining payment from customers
Guest can usually see the kitchen
True
False
The promise of a table in a restaurant.
Reservation
Open Seating
Call-ahead seating
Overbook
Customers are seated on a first come, first served basis.
Overbook
Call-Ahead Seating
Open Seating
Reservation
Customers call ahead to have their names placed on a waiting list.
Reservation
Overbook
Open Seating
Call-Ahead Seating
Restaurants do this to make up for guests with reservations who do not show up.
Open Seating
Call-Ahead Seating
Overbook
Reservation
Which is the following is an example of suggestive selling?
Samples
Displays of desserts
Server’s recommendations
All of the above
Bussers are responsible for setup, clearing, and resetting of tables.
False
True
Selling occurs when the server takes the customer's food order to them.
True
False
The front-of-the-house are areas guests usually do not see.
False
True
Oversees operations in the kitchen of a chain restaurant.
Executive Chef
Sous-Chef
Kitchen manager
Corporate Executive Chef
Manages menus and operations in an independent restaurant.
Executive Chef
Sous-Chef
Kitchen manager
Corporate Executive Chef
Manages menus in a chain restaurant.
Executive Chef
Sous-Chef
Kitchen Manager
Corporate Executive Chef
Assistant to the executive chef.
Executive Chef
Sous-Chef
Kitchen Manager
Corporate Executive Chef
Host/hostess may prepare the bank deposit.
False
True
Servers are representatives of the restaurant to the customer.
True
False
Which of the following is the responsibility of the restaurant manager?
Schedules staff
Handles guest relations
Is responsible for front-of-the-house cleanliness.
All the above
Takes the order from the customer.
General Manager
Busser
Server
Host/Hostess
Hires and supervises managers.
General Manager
Busser
Server
Host/Hostess
Sweeps under the table and cleans the tables.
General Manager
Busser
Server
Host/Hostess
Greets customers and has a responsibility to sit in the server’s section.
General Manager
Busser
Server
Host/Hostess
Handle the payments for the meals.
General Manager
Busser
Cashier
Host/Hostess
