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Coaching and Motivating Employees

Total questions: 12

Worksheet time: 7mins

Name
Class
Date
1.

a practice in which employers work with employees to facilitate higher levels of performance

a)

Employee Wants

b)

Knowledge-based Coaching

c)

Coaching

d)

Skill Variation

2.

an individual’s willingness to complete a task; a feeling of interest or enthusiasm which makes an individual want to fulfill a duty

a)

Employee Needs

b)

Jobs

c)

Task Significance

d)

Motivation

3.

relies heavily on facts, processes and experience to direct an individual’s or group’s performance; involves the “coach” giving employees all the knowledge, insight and skills which will help them accomplish their task

a)

Knowledge-based Coaching

b)

Autonomy

c)

Skill Variation

d)

Task Identification

4.

recognizes the responsibility and the answers to an individual’s performance problems reside in the employee and not outside the employee; involves the employee determining the appropriate process to be completed and then carrying out the process to accomplish the task

a)

Task Significance

b)

Motivation

c)

Facilitative Coaching

d)

Task Identification

5.

physiological or psychological deficiencies which make certain outcomes seem attractive

a)

Skill Variation

b)

Employee Needs

c)

Motivation

d)

Employee Wants

6.

the desires an employee has for something; include the cravings an employee has for a particular feeling

a)

Facilitative Coaching

b)

Task Identification

c)

Feedback

d)

Employee Wants

7.

must be structured to best utilize the strengths and skills of individual employees; must consist of skill variation, task identification, task significance, autonomy and feedback

a)

Motivation

b)

Jobs

c)

Coaching

d)

Task Significance

8.

the assortment of different activities associated with a particular job; allows the worker to use a number of skills and talents while completing a task

a)

Employee Needs

b)

Motivation

c)

Knowledge-based Coaching

d)

Skill Variation

9.

the recognition of the job which is completed; involves defining the needs and processes associated with an assignment

a)

Task Identification

b)

Skill Variation

c)

Jobs

d)

Employee Wants

10.

the degree to which the job affects other individuals or the company; allows the employee to understand the importance of the job they are completing

a)

Autonomy

b)

Task Significance

c)

Feedback

d)

Facilitative Coaching

11.

the amount of freedom or independence and discretion an individual has in scheduling and determining the procedures to be carried out in a job

a)

Feedback

b)

Motivation

c)

Autonomy

d)

Coaching

12.

the formal or informal assessment associated with the completion of a task

a)

Facilitative Coaching

b)

Skill Variation

c)

Jobs

d)

Feedback