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CLT Module 3 - Order Processing

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

Two logistics students, Mark and Sarah, are discussing order processing in logistics facilities. Mark says that order picking is the most costly activity in most warehouses. Sarah says that JIT practices have made order picking activities easier to manage because smaller orders are required more frequently. Which one is correct?

a)

Mark is correct

b)

Sarah is correct

c)

Both are correct

d)

Neither is correct

2.

How can companies simplify pick tasks?

a)

Use carousels

b)

Simplify pick route

c)

Automation

d)

All of the above

3.

Which term describes the process in which individually separate but related items are grouped, packaged and supplied together as one unit?

a)

Dispatching

b)

Kitting

c)

Marshaling

d)

Staging

4.

Order picker instructions can be a paper document, a label or a lighted display.

a)

True

b)

False

5.

Two logistics students, Mark and Sarah, are discussing order processing systems. Mark says that when using the zone system each picker only picks items from their zones. Sarah says that the multi-order system is the same as the zone system except that instead of handling only one order a time, multiple orders are processed together. Which one is correct?

a)

Mark is correct

b)

Sarah is correct

c)

Both are correct

d)

Neither is correct

6.

What is another term for marshaling?

a)

Receiving

b)

Kitting

c)

Staging

d)

Order picking

7.

Which term refers to a picker assembling all the items for a group of orders?

a)

Single order pick

b)

Zone pick

c)

Batch pick

d)

Pick by line

8.

An advantage of manual or visual scanning for order accuracy is that it requires less training than many automated systems.

a)

True

b)

False

9.

A zone pick system has pickers pick only those items that are in their zone.

a)

True

b)

False

10.

Which of the following refers to a specific SKU?

a)

Item

b)

Line

c)

Order

d)

Order picker

11.

What is a process where goods are gathered together in a dispatch area to form vehicle loads?

a)

Marshaling

b)

Kitting

c)

Receiving

d)

Order Picking

12.

What is a term that refers to eliminating or combining tasks to make order picking easier?

a)

Order batching

b)

Move to a forward pick location

c)

Marshaling

d)

Pick task simplification

13.

Which of the following order processes use scanners and lights to inform a picker where to return items?

a)

Pick by label

b)

Pick to light

c)

Order batching

d)

Put to light

14.

What does SKU stand for?

a)

Stock kitting unit

b)

Stock keeping unit

c)

Sales keeping unit

d)

Sales kitting unit

15.

Which of the following order picking terms refers to customer requirements as specified by a picking document?

a)

Item

b)

Line

c)

Order

d)

Picker

16.

This worker needs to pick items from the top shelf which is 4 meters high. The order picker truck can lift him 12 feet. Assuming he can only reach as high as the truck will lift him. Will that be enough for him to reach the items?


1 foot = 0.305 meters 1 meter = 3.28 feet

a)

Yes

b)

No

17.

Order processing begins when the seller receives an order and ends when a location is authorized to fill the order.

a)

True

b)

False

18.

WMS generates what type of list that indicates the quantities of each item in the order?

a)

Order list

b)

Pick list

c)

Processing list

d)

SKU list

19.

Picking that continues until that line is exhausted is:

a)

Pick-by-line

b)

Pick-by-item

c)

Pick-by-SKU

d)

Pick-to-Zero

20.

Which improved process has a goal to encourage customers to order in full case rather than lots which require loose case picking?

a)

Pick by label

b)

Issue pack optimization

c)

Pick task simplification

21.

These are widely used to identify every storage and picking location in a warehouse and identify products and product info?

a)

Order batching

b)

Picking list

c)

Bar Codes

d)

Voice technology

22.

Which system provides immediate feedback to pickers on how accurately they are picking items from storage to fill orders?

a)

Pick-to-light

b)

Put-to-light

c)

Voice technology

d)

RFID

23.

The put-to-light system covers which types of items:

a)

Retrieving items

b)

Returning items

c)

Both

d)

Neither