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WorksheetsCignal Technical Quiz
Total questions: 15
Worksheet time: 3mins
When I order replacement of accesories with my prepaid account, what should I do?
For Prepaid subscribers you can contact Cignal care and order replacement of accesories prior to requesting of replacement.
For Prepaid subscribers, they may be required to pay for the accessory through any Bayad Center branches nationwide prior to delivery.
Does the signal get interrupted during bad weather?
Cignal is a satellite-based subscription that requires a clear line of sight connection to the satellite. Rains do not affect the line of sight. Severe weather conditions, however, may block the signal resulting to temporary loss of connection. Interruption should not last more than 10 -15 minutes.
Cignal is a fiber-optic based subscription that requires a clear line of sight connection to the satellite. Rains do not affect the line of sight. Severe weather conditions, however, may block the signal resulting to temporary loss of connection. Interruption should not last more than 10 -15 minutes.
Is Cignal an analog based broadcast?
Yes
No
Analog broadcast gives you crisper and clearer images, allowing you to maximize the features of your TV set, particularly if you’re using an LCD or LED.
True
False
What is Standard Definition (SD)?
SD is the broadcast standard used in the Philippines and commonly used by TVs with a “traditional” TV set or CRT (cathode ray tube).
SD is the highest display format for images and video, having more pixels than SD at 1080i (interlaced) display resolution. The aspect ratio for HD is 16:9.
What will I do if I experience service interruptions?
You can do a simple troubleshooting steps to assess what is the problem with your Cignal services.
You may visit Cignal.tv-troubleshooting, or call our hotline (02) 244 6251, 1-800-10-2446251 (Outside Metro Manila)
For STB Configuration
To unlock it for RCU programming, what 3 digit code should I press on the remote?
9-2-8
9-8-2
The red and white cord are for video output.
True
False
This box has a standard HDMI Cable for enhanced audio and video experience.
True
False
My TV Screen is Showing an Error Code - E1 / E2 / E11 / E4 / E6 / E14
Your subscription has expired.
Check if coaxial cable (RG6) is firmly connected and secured
You may try to wipe the gold chip with a soft, dry, non-abrasive cloth to clear any dirt build up
This is an S-Video AV Jack
True
False
My box (STB) is not Booting Up.
All steps are correct except?
Make sure your STB is plugged in
Check your STB front panel if it is turned on (LED is red)
If light is green and still not booting up, perform hard reset by unplugging the STB from the wall socket and plug it back in after 5 seconds
What is this troubleshooting step?
TV Configuration (via Simple Set Button)
STB Configuration
STB Booting Up
Is Cignal for LCD and LED TVs only?
Cignal Digital TV broadcast is for all types and sizes of televisions.
Cignal DIgital TV Broadcast is for Smart and Internet ready Television sets only.
This is your Cignal Account Number
True
False
