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WorksheetsCommunication
Total questions: 15
Worksheet time: 6mins
Is email a method of communication?
Yes
No
Maybe
I don't kow
Communication which takes place within a business is known as:
Inside Communication
External Communication
Business-to-Business communication
Internal Communication
When is communication effective?
When at least one person has understood the message
All participants must have clearly understood the message
Rarely
When nobody has understood the communication
Which of the following are barriers to communication?
Clarity
Noise
Jargon avoided in message delivery
Poor technology
Physical disabilities
Which of the following is true of VoIP phone calls?
They require a mobile phone.
They require a landline phone.
They require an Internet connection.
Which of the following is true of video conferences?
They can make remote employees feel included in company functions.
They can make remote employees feel more cohesive as a group.
They are a good tool for sharing visual demonstrations.
All of these statements are true of video conferences.
Which of the following tools can you use to conduct video conferences?
MS Teams
Google Hangouts
Zoom
You can use all of these tools to conduct video conferences
What is the difference between teleconferencing and video conferencing
in both forms you can both see and hear the person
You can only hear and see the person in videoconferencing
in teleconferencing you can make audio calls over an internet connection
teleconferencing technology is called VOIP
Which of the following are forms of social media?
MS Teams
Canvas
TikTok
Social Media allows business to engage much more easily with a wider audience
true
false
Which of the following are potential drawbacks of using Digital Technology for Business Communication?
Improves corporate image
Improves business reach
Initial set up costs can be high
negative feedback
Which of the following are potential advantages of using digital technology for Business Communication?
Faster, easier communication with staff, customers and stakeholders
Advertising is easier and less costly
Wider audience available to business
All of them
What is an intranet?
a public website accessible to anyone
a private website accessible to anyone
a private website accessible to those with authorised access only
a company website used to sell its products online
