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WorksheetsClinical Governance - Safety and Quality
Total questions: 10
Worksheet time: 5mins
Clinical governance is doing the right thing, at the right time, by the right person—the application of the best evidence to a patient's problem
True
False
Which of these institutions are involved with leading and improving the quality of health care through continual review of performance, assessment and accreditation, with a specific focus on safety, quality, and performance?
Australian Commission on Safety and Quality in Health Care
Gold Coast Health (GCH)
Department of Health (DOH)
All of the above
How many National Safety and Quality Health Service (NSQHS) Standards are there?
10
15
8
7
What is one of the many reasons for Continuous Quality Improvement (CQI)?
High staff turnover
To save money
To meet changing patient needs
A change in national heath care policy
When something goes wrong i.e. patient is harmed, the role of clinical governance is to attribute blame
True
False
What is one role of a patient safety officer (PSO)?
Review all clinical incidents
Facilitate review of clinical incidents that have potentially
caused death or permanent harm
Manage the RiskMan system
Analyse how many patients refuse medication
The major difference between "quality assurance" activities (e.g., keeping track of the total number of different procedures conducted rates of adverse outcomes) and "quality improvement" is:
People and competency
Analysis of data
Systems and processes
Performance measures
Which of the following concerns would be best solved working with the Quality Improvement Lead and/or Quality Coordinator?
A computer systems issue with linking the clinical database to the Incident Management (RiskMan) system
A discipline issue with a problem employee
An individual patient complaint regarding lengthy wait time
Clinical variance observed in MET Call Rates over the last 6 months
Continuous Quality Improvement (CQI) is a philosophy that assumes:
Most problems with service delivery result from process difficulties, not individuals
Frequent inspection is necessary to improve quality
Employees generally try to avoid work
Top management leads all quality improvement activities
Which of the following is not a national safety and quality health care service standard
Falls
Pressure Injury
End-of-Life
Nutrition
All of the above
