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WorksheetsDiagnostic Test_AD_BUS_S2
Total questions: 60
Worksheet time: 29mins
What appears before the date in a personal business letter?
complimentary close
address
saluation
body
What four words are at the top of Memos?
DATE: TIME: SALUTATION: CLOSE:
DATE: SUBJECT: INITIALS:
TO: FROM: DATE: SUBJECT:
TO: FROM: SALUTATION: BODY:
Where should the most important part of an email be located?
The End
The Body
The Middle
The Subject Line
A series of actions conducted in a certain order or manner
procedures
manuals
contracts
employee notice
A written or spoken agreement, especially one that guarantees a job
rental agreement
guidelines
manual
contract
A book of instructions, especially for operating a machine or learning a subject
safety regulations
policy
manual
memo
An official rule or order intended to keep people, or anyone involved safe
safety regulations
rental agreement
guidelines
instructions
When Donna prints her document, what is the default orientation?
Landscape
Left
Portrait
Right
New Inventory Form
There is a new inventory form. This form is for equipment in the print shop. The new form will not list equipment that is no longer used in the shop. Because of this, all equipment that is no longer used in the shop has been marked with a red label. Do not list equipment with a red label on the inventory form. In the column headed “Equipment,” list only that equipment without red labels.
Which condition indicates that you should list equipment on the inventory form?
Equipment with red labels
All equipment in inventory
Forms with red labels
Equipment without red labels
Alltel, a phone store, decided to market its new line of video phones. Under which marketing function does this decision fall?
Place
Price
Product
Promotion
Which marketing function would Old Navy use when it is creating a new commercial for television?
Place
Price
Product
Promotion
Sean is trying to decide where he should locate his new business. Under which marketing function does this action fall?
Place
Price
Product
Promotion
Because HDTV sets had become so popular, Sears decided to offer a special promotional sale on traditional TV sets. Under which marketing function does this action fall?
Place
Price
Product
Promotion
The combination of different promotional elements that a company uses to reach and influence potential customers is
Promotion
Promotional Mix
Place
Product
Newspapers, Magazines, Direct Mail, Outdoor Activities (billboards, painted signs), Directories, Transit Advertising, Other Print Media (pens, hats, shirts, etc.), Television, Radio, and Internet are all examples of:
Advertising
Publicity
Sales Promotion
Personal Selling
Write a press release, Write feature articles, Submit captioned photos, Call a press conference, and Seek interviews are all examples of:
Advertising
Publicity
Sales Promotion
Personal Selling
Displays, Premiums- anything of value a customer receives in addition to the good/service purchased, Rebates- a return of part of the purchase price, Samples, and Sweepstakes and Contests are all examples of:
Advertising
Publicity
Sales Promotion
Personal Selling
Closing a sale after advertising, publicity, or sales promos have attracted the customer is
Advertising
Publicity
Sales Promotion
Personal Selling
a flight that does not stop between the point of departure and the destination
nonstop
one way
roundtrip
first class
when you travel to a destination with no arrangements for returning
one way
roundtrip
destination
connecting flight
official document issued by the government; certifies a person's identity and citizenship so they can travel to/from foreign countries
passport
customs
boarding pass
itinerary
when you make arrangements to travel to a destination and back again
roundtrip
one way
connecting flight
nonstop
the document you receive when you buy an airline ticket
boarding pass
itinerary
destination
passport
when you have to change planes before reaching your final destination
connecting flight
jet lag
layover / stop
nonstop
the cheapest part of the plane; seats are smaller and closer together
economy / coach class
first class
business class
lower class
ETA
the time the plane is scheduled to land
the time the plane takes off from the airport
the total travel time
the time between connecting flights
the complete schedule and travel arrangements for a trip
itinerary
connecting flight
iditarod
ETA
A policy is a contract between the
Policyholder and the injured person
Driver and the government
Consumer and the insurance company
Consumer and the insurance agent
What is the main purpose of insurance?
to follow the law
to get weathly
For investment purposes
To reduce risk
This is the minimum required by law, only repairs the vehicle you hit, not your own
Liability
Collision
Comprehensive
Deductible
The process of setting goals and choosing the means by which these goals will be achieved is known as
a. Planning
b. Controlling
c. Organising
d. Leading
SMART Goals do not include
a. Measurable
b. Specific
c. Realistic
d. Torturous
KPIs is called
a. Key Performance Indicator
b. Kent Painter Ink
c. Kaplan Pet Inbox
d. Kate Pay International
To complete your work, it’s important to
a. Take rest
b. Create detailed plan
c. Socialize with people
d. Go for picnic
By setting your goals, you ensure that
a. Your time is well managed,
b. keeping you on track towards goal and objectives
c. Strengthening your organizational and self-management skills
d. All of above
If you achieve your goals and objectives you will be able to see
a. Productivity
b. Performance
c. Skills
d. All of above
Prioritizing means
a. Doing urgent tasks first
b. Doing urgent tasks later
c. Doing urgent tasks never
d. None of above
Urgent tasks should be done
a. Never
b. Later
c. Immediately
d. None of above
