WorksheetsMarketing Chapter 2
Total questions: 33
Worksheet time: 17mins
Internal characteristics that place the business at a disadvantage relative to others is called a
Opportunity
Strength
Weakness
Threat
Used to describe a framework for the analysis of macro-environmental factors:
3 C's of Marketing
PEST Analysis
SWOT Analysis
Case Analysis
Which of the following SWOT elements are internal factors for a business?
Strengths and Opportunities
Strengths and Weaknesses
Opportunities and Threats
Weaknesses and Threats
Which U.S. ethnic population is declining, relative to other ethnic populations?
African-American
Asian-American
Hispanic
Caucasian
Pest analysis
is analyzing a large group into smaller, precise groups based on characteristics
analysis of inside influences on an organization
alerts business to changes in laws and regulations
is the analysis of political, economic, socio-cultural and technological areas surrounding a business
Which of the following questions would be considered helpful when looking at the competition aspect of internal analysis?
Are competitors taking business away? Why?
How are adjustments made in production due to an increase or decrease in company sales?
What is the quality of the staff? Are there training and assessment programs?
What is the company’s sales history?
Which of the following is not an aspect on PEST analysis?
Technology
Potential Threats
Economic
Socio-cultural
In a SWOT analysis, the O stands for
Outcomes
Other
Opportunities
Options
Internal characteristics that place the business at a disadvantage relative to others is called a
Opportunity
Strength
Threat
Weakness
'People spend several hours a day on their phones' is a ________ for App makers
Threat
Strength
Opportunity
Weakness
'People magazine is losing U.S. subscribers' is a ________ for People
Threat
Weakness
Opportunity
Strength
International laws can effect which of the following factors in a PEST analysis?
Economic
Social
Technology
Political
Seasonal changes can affect which factors in a PEST analysis?
Political
Social
Economic
Technology
'Consumer preferences could shift from coffee to other beverages' is seen as a ________ factor for Starbucks
Threat
Strength
Weakness
Opportunity
Which is NOT one of the 3 C's of Marketing
Company
Customers
Competition
Collaboration
A SWOT analysis and PEST analysis are considered
financial analysis tools
a waste of time
logistics analysis tools
business analysis tools
Used to describe a framework for the analysis of macroenvironmental factors:
3 C's of Marketing
SWOT Analysis
Case Analysis
PEST Analysis
The following are examples of Economic Factors except:
Consumer Income Levels
Economic growth
Interest Rates
Tariffs and Trade Wars
Which of the following is considered as a Social Factor?
Research & Development Levels
Environmental Laws
Interest Rates
Consumer Demographics
These factors include demographic and cultural aspects of the external macro-environment and affect customer needs and the size of potential markets.
Technology
Social Factors
Economic Factors
Political Factors
Discretionary income might be used to buy which items?
underwear and socks
concert tickets
a small apartment
fruits and vegetables
What do geographics, demographics, psychographics, and product benefits have in common?
They are methods that can be used to segment a market.
They are examples of mass-marketing approaches.
They are unrelated to one another and therefore should not be used in combination to market a product.
They are terms used frequently in sales-oriented companies.
Segmenting the market based on consumer product buying behavior involves looking at
geographics and demographics
personality and values
benefits desired, shopping patterns, and usage rates
mass marketing opportunities
Which part of the marketing plan provides a brief overview of the entire marketing plan.
Objectives
Executive Summary
Marketing Strategies
Evaluation and Control
Information about the values and attitudes that shape consumers' lifestyles is called
psychographics
Behavioral
demographics
geographic
Businesses have many ways to collect customer data. Which of the following is not an effective way to collect data?
surveys and questionnaires
reviewing customer complaints
online reviews
All of the above are effective
Which of the following would cause objectives to not be useful?
specific
open-ended
single-minded
measurable
Which part of the marketing plan involves looking deeply at the internal and external factors that affect the business?
Implementation
Situation Analysis
Marketing Strategies
Objectives
Which part of the marketing plan involves determining how you will measure the success of the plan, and who is responsible for overseeing that process?
Evaluation and Control
Situation Analysis
Implementation
Marketing Strategies
Objectivies need to be all the following except...
realistic
single-minded
specific
authentic
All of the following are part of the marketing plan except...
Evaluation and Control
Implementation
Cultural Responsiveness
Executive Summary
Which part of the marketing plan is not necessary, but it is still often included because it reduces the odds of employees not looking at the business plan at all?
Executive Summary
Objectives
Evaluation and Control
Marketing Strategies
All of the following are examples of demographic segmentation except...
Marital Status
Income
Shopping Habits
Ethnicity
