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WorksheetsFRONT OFFICE QUIZ # 4: RECEPTION TERMINOLOGY
Total questions: 10
Worksheet time: 5mins
What do the guests who just checked in?
Arrivals
Check-In
A guest who has completed his billing formalities and parted.
Check-out
Late check-out
What do you call the guests leaving hotel after their stay?
Due Out
Departures
What do you call a free use of a room?
Complimentary
Freebies
What do you call a room occupied by two persons?
Double Occupancy
Due out
The running bill of a guest and records of charges during their stay.
Guest Folio
Guest Account
What do you call a guest without a prior reservation?
Walk-In
Under-stay
A guest with a confirmed reservation but no able to turned up.
Due Out
No Show
A formal document that a guest fill up during their stay in the hotel.
Guest Folio
Registration Card
A registered guest who has not used the room.
Sleep-out
Skipper
