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Worksheets

Workplace Skills

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.
Maintaining punctual and consistent attendance is an example of
a)
Integrity
b)
Teamwork
c)
Positive Work Ethic
d)
Self-Representation
2.
Using personal and sick leave only when necessary is an example of
a)
Integrity
b)
Teamwork
c)
Positive Work Ethic
d)
Self-Representation
3.
Contributing to the success of the team is an example of
a)
Integrity
b)
Teamwork
c)
Positive Work Ethic
d)
Self-Representation
4.
Using language and manners suitable for the workplace is an example of
a)
Integrity
b)
Teamwork
c)
Positive Work Ethic
d)
Self-Representation
5.
Which publication helps individuals understand the working conditions of a particular job?
a)
Guide for Occupational Experiences
b)
Dictionary of Occupational Titles
c)
Occupational Outlook Handbook
d)
Vocational Education Journal
6.
Working in a respectful and friendly manner with all customers and coworkers, regardless of national origin, race, appearance, religion, gender, disability or age is an example of
a)
Conflict-resolution
b)
Diversity Awareness
c)
Creativity & Resourcefullness
d)
Integrity
7.
Communicating effectively with customers and fellow coworkers is an example of
a)
Healthy Behaviors
b)
Reading & Writing Skills
c)
Critical-Thinking Skills
d)
Speaking and Listening Skills
8.
Interpreting workplace documents is an example of
a)
Healthy Behaviors
b)
Reading & Writing Skills
c)
Critical-Thinking Skills
d)
Speaking and Listening Skills
9.

Which of the following is NOT a possible cause of conflict at work?

a)

gossip

b)

jealousy

c)

courtesy

d)

misunderstandings

10.

Part of having a good work ethic is to seek help from.....

a)

co-workers and supervisors at work

b)

classmates and teachers at school

c)

family and friends at home

d)

all of the above

11.

Willingly working hard to get the job done shows you are

a)

innovative

b)

skilled

c)

motivated

d)

valued

12.

A set of rules that defines appropriate behaviors is called a

a)

textbook

b)

code of conduct

c)

homework journal

d)

playbook

13.

What benefits are received by teamwork?

a)

there is no diversity

b)

everyone has different strengths

c)

all ideas are the same

d)

everyone is trying to be the leader

14.

The most important aspect of teamwork above all else is

a)

Tardiness

b)

disrespect

c)

communication

d)

impatience

15.

A positive work ethic will help you to be successful at

a)

school

b)

work

c)

home

d)

all of the above

16.

How can you improve your work ethic?

a)

arrive late to class

b)

fail to do homework

c)

take responsibility of for your success

d)

make excuses

17.

When resolving a conflict at work, it is important to

a)

be respectful and calm

b)

be honest and empathetic

c)

use active listening skills

d)

all of the above

18.

Soft skills are talents you are simply born with and cannot be learned or improved.

a)

True

b)

False

19.

Soft skills easily transfer from one job to the next or from school to work.

a)

True

b)

False

20.

Active listening means never asking questions.

a)

True

b)

False

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