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WorksheetsHomeServe Knowledge Check
Total questions: 32
Worksheet time: 5mins
HomeServe plans cover damage from normal wear and tear - NOT accidents.
True
False
When a customer needs service, a CenterPoint Energy technician will be dispatched.
True
False
Which HomeServe plan covers the repairs to a natural gas, propane or electric central forced air or circulating hot water central heating system?
Heating System
Cooling System
Water Heater System
Heating Tune-Up
What is the annual benefit of HomeServe's Heating System plan?
$1000
$1500
$2000
$2500
What is the price per month (per heating system) for HomeServe's Heating Tune-up plan?
$7.99
$8.99
$9.99
$11.99
How many Heating Tune-up plans can a customer purchase?
1
2
3
4
For $8.49 a month, which HomeServe plan covers repair or replacement of specific components of the electric central AC system?
Heating System
Cooling System
Cooling Tune Up
Interior Electrical
What is the price per month per cooling system for HomeServe's Cooling Tune Up plan?
$7.99
$8.99
$9.99
$11.99
Which HomeServe plan costs $6.99 a month and has a $2500 annual benefit?
Interior Electrical
Exterior Electrical
Electrical Surge
The Interior Electrical with Electric Vehicle Charger plan provides the same repair coverage that the Interior Electrical plan does; it also offers up to how much for the reimbursement of one broken, failed or hazardous level 2 Electrical Vehicle Charging Device.
$100
$500
$1000
$2500
Weatherhead and meter base replacement is included in which HomeServe plan?
Interior Electrical
Exterior Electrical
Electrical Surge
Which HomeServe plan is available to both homeowners and renters in the state of TEXAS only?
Cooling System
Interior Electrical
Electrical Surge
Gas Line
What is the monthly price of HomeServe's Electrical Surge plan in Texas?
$3.99
$4.99
$5.99
$6.99
Where does HomeServe's Gas Line Plus plan cover repairs?
Outlet of the meter to the connection at any gas appliance, inside or outside the home
Inlet of the meter to the connection at any gas appliance, inside or outside the home
Curb to house
Service line to house
What will be restored after a covered repair to the exterior Gas, Water Service and Sewer/Septic lines?
Restoration of a broken line
Restoration to sidewalks only
Restoration to pavement, yard or landscaping
Restoration of trees, shrubs or grass only
What is the benefit per line per covered repair for exterior restoration to the Gas, Water Service and Sewer/Septic lines?
Up to $100 per covered repair
Up to $500 per covered repair
Up to $1000 per covered repair
Up to $7000 per covered repair
What is the monthly price for the Gas Line Plus plan, in year one?
$2.74
$3.74
$4.74
$5.74
What is the annual benefit for repairs to the gas line on the property in HomeServe’s Gas Line Plus plan?
$5000
$6000
$7000
$8000
What is the benefit amount (per covered repair) for restoration after an interior gas line repair?
Up to $100 per covered repair
Up to $200 per covered repair
Up to $300 per covered repair
Up to $500 per covered repair
What will be restored after a covered interior gas line repair?
Restoration of a broken line disturbed by a covered repair
Restoration to floors and walls disturbed by a covered repair
Restoration to windows damaged by a covered repair
Restoration to floors only
Which two HomeServe plans offer a benefit of up to $7,000 per call for covered repairs?
Water Service line
Sewer & Septic line
Exterior Electrical
Interior Electrical
What is the monthly price for HomeServe’s Sewer & Septic Line Plus plan?
$10.99
$11.99
$12.99
$13.99
What is the monthly price of HomeServe’s Water Service Line Plus plan?
$5.99
$6.99
$7.99
$8.99
Which plan combines the features and benefits of the Sewer/Septic Line Plus plan and the Water Service Line Plus plan?
Interior Plumbing & Drainage
Premier Exterior Line Care
Any "Plus" plan
Service Line combo
Repairs to the Sewer/Septic and Water Service lines can be thousands of dollars, but customers enrolled in our Premier Exterior Line Care plan are covered for up to how much per line, per call, per year?
Up to $6000
per line, per call, per year
Up to $7000
per line, per call, per year
Up to $8000
per line, per call, per year
Up to $9000
per line, per call, per year
What is the monthly price for HomeServe’s Premier Exterior Line Care plan?
$17.99
$18.99
$19.99
$20.99
Which plan will repair or replace leaking or permanently blocked system pipes that carry fresh water and wastewater within the home?
Premier Exterior Line Care
Interior Plumbing & Drainage
Sewer/Septic Line Plus
Water Service Line Plus
What is the monthly price of HomeServe’s Interior Plumbing & Drainage plan in Texas?
$19.99
$20.99
$21.99
$22.99
What is the maximum number of service calls that are allowed in the Interior Plumbing & Drainage plan per year?
1
2
3
4
Which HomeServe plan protects homeowners from the cost of repairing or replacing up to three (3) standard, tank-based or tankless, electric, natural gas or propane water heaters?
Gas Line
Water Heater
Electrical Surge
Exterior Sewer/Septic Line
What is the monthly price for the 1-unit Water Heater Repair & Replacement plan?
$9.99
$10.99
$13.99
$17.99
How many units can be covered under the HomeServe Water Heater Repair & Replacement plan?
1
2
3
4
