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WorksheetsOrganizational Change and Stress Management
Total questions: 14
Worksheet time: 18mins
Which one of the following technique might be very useful in managing your stress? You may choose more than one answer.
Resistance to change appears to be
be a natural and positive reaction to change
be a natural and negative reaction to change
Stress is the feeling you get due to environmental pressure.
True
False
Selecting people who accept change is a way to overcome resistance change.
True
False
The four functions of management is being carried out by an individual called_________?
Supervisor
Manager
Subordinate
President
Which statement is true regarding planned change?
The activities that are proactive and purposeful; they are intentional, goal-oriented activities.
The goals of planned change are improving the ability of the organisation to adapt to changes in another environment and changing employee behaviour.
The change agents are people who react to and assume the responsibility for managing change activities.
Is accidental in nature.
Phase One, unfreezing of Lewins model for change includes
creating a felt need for change, minimising resistance to change
reinforcing outcomes and evaluating results
changing people, tasks, structure and technology
making constructive modifications
Which of the following is an external force that would cause a company to make an organizational change?
A booming economy
The naming of a new CEO
An organization-wide restructuring
A widening span of control for managers
Which statement is true regarding resistance to change?
Resistance to change can result in loss of employee loyalty and motivation, increased errors or mistakes and increased absenteeism.
Group reasons to resist change are: habit, security, economic factors, fear of the unknown and selective information processing.
Resistance to change can take the form of a covert and immediate response, such as voicing complaints and engaging in job actions.
Individual sources of change include: structural inertia, limited focus of change, group inertia, threat to expertise, threat to power relationships and threat to resource allocations.
Change is?
To cause to be different
To cause to be the same
Easy
Rare
What are some common reactions to change?
All of these
Denial
Indifference
Anger
What are some tools to help the change process?
Communication
Training
Flexibility
All of these
Who is an innovator?
likely to include more leaders of opinions than other groups, are typically younger, have a higher social status and financial lucidity, are more educated
adopt an innovation after the average member of the society and approach innovation with a high degree of scepticism after most of the community has accepted the idea, typically have below average social status, low financial lucidity and little opinion leadership
the first individuals to adopt and have the following characteristics: risk takers, young, highest social class, financial lucidity, sociable and close contact to scientific sources and other innovators
How many steps are proposed by Kotter for leading change?
Seven
Three
Five
Eight
