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Unit 1 Questions 23-44 Marketing

Total questions: 22

Worksheet time: 11mins

Name
Class
Date
1.

During what year/years did the World Wide Web begin?

a)

1989-1999

b)

1930-1950

c)

1910-1929

d)

2000-2010

2.

Conducting a survey to gather information is:

a)

primary research

b)

ethnographic research

c)

observational research

d)

secondary research

3.

Validity of a search result is:

a)

the degree to which the results disprove your theory

b)

the degree to which the results are reproducible

c)

the degree to which the results are inaccurate

d)

the degree to which the results are accurate

4.

Primary research is:

a)

collected for the first time by the researcher

b)

obtained from an Internet search

c)

obtained from a government source

d)

collected by visiting a library

5.

Which market segment represents customers who prefer a variety of reasonably priced recreational activities

a)

Geographic

b)

Psycho graphic

c)

Behavioral

d)

Occupational

6.

Highway 1 Restaurant allows customers the opportunity to enter drawings in order to win a birthday cake. Customers register by providing their contact information on a card. What does entering the drawings represent?

a)

Tactic

b)

Strategy

c)

Goal

d)

Trend

7.

A business determines that it can increase its market share 12 percent by promoting its goods and services to Hispanic females who are 18–34 years old. How is the business segmenting the market?

a)

By Geographics

b)

By psychographics

c)

By demographics

d)

By behavior

8.

If a company purchases survey results, this is called:

a)

primary research

b)

secondary research.

c)

observational research

d)

ethnographic research

9.

A request for information is also called a/an:

a)

answer

b)

study guide

c)

web crawler

d)

query

10.

Dennis has a great idea for a new type of tennis ball that, if produced, would be better than any ball currently on the market. He pitches his idea to a few investors. Which of the four Ps should these investors consider first?`

a)

Product

b)

Price

c)

Promotion

d)

Place

11.

A Web crawler is:

a)

an insect that eats the wires on your computer.

b)

an Internet bot that browses the Web to find and file information.

c)

a researcher who creates surveys online.

d)

a virus on your computer.

12.

To promote its summer menu, Danielle’s Diner plans to e-mail a $5.00-off coupon to its regular customers next Tuesday. The coupon will be valid from June 1 through June 15. What does use of the coupon represent?

a)

Tactic

b)

Strategy

c)

Goal

d)

Trend

13.

What is the difference between the Internet and the World Wide Web?

a)

The World Wide Web is the same as the Internet.

b)

The World Wide Web contains images and text.

c)

The World Wide Web only contains text.

d)

The Internet came after the World Wide Web.

14.

What company launched its instant messenger chat service with the greeting, “You’ve got mail”?

a)

Microsoft

b)

Apple

c)

AOL

d)

Bing

15.

What was the name of the first search engine?

a)

Archie

b)

Veronica

c)

Jude

d)

Google

16.

XYZ Company noticed that the sales of iPads in blue have increased in sales. What can the business determine about the iPads?

a)

Product popularity

b)

Research methods

c)

Economic resources

d)

Competitor activity

17.

What does continuously monitoring internal marketing information enable businesses to do?

a)

Investigate competitors

b)

Identify problems

c)

Evaluate market share

d)

Analyze economic changes

18.

What does a business need in order to understand why a product that has been a strong seller for a long time is now losing popularity?

a)

Marketing information

b)

Sales records

c)

Secondary data

d)

Purchasing documents

19.

Which type of marketing data can a business obtain by reviewing its inventory reports and customers’ invoices?

a)

Product quality

b)

Customers’ credit limits

c)

Customers’ product preferences

d)

Actual market share

20.

Which is one way that many businesses use the marketing information contained in sales reports?

a)

To monitor expense accounts

b)

To qualify potential new customers

c)

To improve the effectiveness of salespeople

d)

To develop negotiating techniques

21.

Which type of internal report would indicate to a business that sales for a specific product have dramatically dropped over the past three months?

a)

Market demographics analysis

b)

Accounts payable summary

c)

Annual income statement

d)

Quarterly inventory status

22.

By monitoring its sales and its customers’ buying habits, what is a business often able to identify?

a)

Popular products

b)

Research methods

c)

Economic resources

d)

Competitors’ activities