WorksheetsDiagnostic Diploma Events - Repeat-1
Total questions: 59
Worksheet time: 30mins
1) Which of the following is not a genre of event management?
a. Festivals
b. Hallmark events
c. Ad hoc meeting
d. Sports events
2) Which of the following is not a hallmark event?
a. Australian Formula 1 Grand Prix
b. Bournemouth Air Festival
c. Tour de France
d. Rio Olympic Games
3) The acronym EMBOK refers to:
a. Event Mapping Body of Knowledge
b. Event Management Bureau of Knowledge
c. Event Management Bundle of Knowledge
d. Event Management Body of Knowledge
4) MPI refers to:
a. Marketing Planners International
b. Meeting Productivity International
c. Meeting Planners International
d. Meeting Promotion International
5) Beach Break Live was created for which particular market segment in the UK?
a. Students
b. Teachers
c. Families
d. Young children
6) Which of the following is not a desirable ‘legacy’ from the Olympic Games?
a. Civic pride
b. New stadia and infrastructure
c. New branding opportunities
d. Residential displacement
7) Military and civil air shows remain second in terms of spectator numbers in the UK to:
a. rugby
b. horse racing
c. cricket
d. football (soccer)
8) Which of the following is not an example of negative impacts derived from the hosting of an event?
a. Litter
b. Overcrowding
c. Noise pollution
d. Generation of civic pride
9) Events are frequently organized within destinations to enhance:
a. a decrease in visitor numbers
b. breadth of appeal and rejuvenation of the destination product
c. a reduction in the reliance on historic sites
d. engagement with tour operators
10) Occupy Wall Street and Occupy London are two examples of protest ‘events’ organized through the effective use of:
a. social media
b. cinema media
c. multimedia
d. TV advertising
11) What action should a steward take when a minor accident occurs?
a. Call the client
b. Call the supervisor
c. Call the security guard
d. Call the emergency services
12) What should staff communicate effectively during an event?
a. To make the event fun
b. To avoid misunderstandings
c. To reduce workload
d. To entertain the clients
13) Why is it important to follow an agreed plan for an event?
a. To meet the objectives
b. To meet income targets
c. To meet staff expectations
d. To meet environmental costs
14) Why is it important for KSA to have a unique tourism product?
a. To develop hotels
b. To meet demand
c. To attract more visitors
d. To target a range of cultures
15) What gives detailed information about package holidays?
a. A book
b. A poster
c. A brochure
d. An atlas
16) What is the main factor that has led to a growth in worldwide tourism?
a. Climate change
b. Improved transport systems
c. Good exchange rates
d. Social Media reviews
17) What part of a brochure is restricted by copyright law?
a. Original text
b. Hand-drawn maps
c. Own company logo
d. Photographs from the internet
18) What is a quality indicator for a photograph used in marketing materials?
a.Source
b.Size
c.Position
d.Clarity
19) How can spelling errors in marketing materials be identified?
a. Tracking changes
b. Print previewing
c. Page formatting
d. Proof reading
20) What emotion should staff display when dealing with aggressive people?
a. Annoyance
b. Calmness
c. Indifference
d. Excitement
21) What should be looked for when monitoring crowds?
a. People on their own
b. People leaving early
c. People with children
d. People in distress
22) Why is it important to check who an item belongs to before it is searched?
a. To show suspicious
b. To please the guest
c. To watch their reaction
d. To identify the problem
23) Why is a pre-event briefing important for stewards?
a. To complete tasks correctly
b. To meet colleagues’ expectations
c. To reduce workload of staff
d. To maintain levels of teamwork
24) Why is it important to collect payment for advance ticket sales?
a. To confirm numbers
b. To maximize profit
c. To guarantee income
d. To avoid bad debts
25) How are database event registrations controlled?
a. By setting minimum numbers
b. By completing all fields
c. By updating the information
d. By checking guest names
26) What information is needed for registering contractors?
a. Company and name
b. Name and age
c. Gender and job number
d. Address and date
27) Why is timing important when serving food at an event?
a. To show skills levels
b. To serve food at its best
c. To reduce financial costs
d. To meet staff needs
28) What is the last stage in running an event?
a. Research
b. Marketing
c. Evaluation
d. Planning
29) What is a negative impact of an outside music event on local community?
a. Loud noise
b. Job creation
c. Increased visitors
d. Business opportunities
30) Individual career planning requires the employee to:
a. Identify an area of interest and stick to it rigidly; rejecting all tasks or opportunities that are outside that sphere of interest.
b. Focus on what they want to achieve during their work life, not what the organisation needs them to achieve.
c. Critically examine his or her personal and vocational interests, personal and career goals, and present skill and ability levels.
d. Employ an outside career consultant to provide them with useful feedback on their current performance, and their future possibilities.
31) A person who helps a younger employee advance his/her career by offering advice, giving Instructions on and opening up career opportunities is a:
a. Supervisor.
b. HR manager.
c. Mentor
d. Career counsellor
32) Career planning and development must deal with problems associated with all of the
Following EXCEPT:
a. Outplacement.
b. Work/family conflict.
c. Dual career couples.
d. Cultural bias.
33) The conflicting demands made on an individual by home and work is known as:
a. Work/family conflict.
b. Relationship management.
c. Equal employment opportunity.
d. Diversity management.
34) Career planning is ultimately the responsibility of:
a. The employee.
b. The organisation.
c. The HR manager.
d. The supervisor.
35) If an employee adopts a passive role to career planning and development and leaves such
Concerns up to the organization they:
a. Trust that the organisation will manage their careers effectively.
b. Are usually more committed and loyal to the organisation.
c. Recognize that there is no chance for career advancement.
d. Give up control of their own career.
36) Characteristics that help an employee feel more productive in the workplace are called what?
a. Self-betterment tools
b. Self-management skills
c. Self-knowledge
d. Self-improvement skills
37) What is your attitude to the quality of your work?
a. High quality of work
b. As long as you get it done, you're OK with it
c. Quality can suffer on occasions because of time pressures
d. You constantly juggle between good quality and the time you have
38) How do you plan what you want to achieve in a typical day?
a. Planning your day
b. You don't really plan your days
c. You create a prioritized To-Do list that forms the basis of what you do
d. You rarely start till you have thoroughly planned and prepared for the day
39) You're in the middle of an important job when someone stops and interrupts you. What do you do?
a. Another interruption
b. You don't want to fall behind so you continue your work but try to listen to what the other person is saying at the same time
c. You find out what they want and how urgent it is, and decide whether to deal with it now or leave it for later
d. You politely let them know that you're busy and they should come back later
40) You have been given two weeks to complete a job that you know will only take a few days. How do you deal with it?
a. You start working on it as soon as possible and continue fine-tuning right until the deadline
b. You assess the project's importance and work it into your schedule
c. You start working on it alongside all your other tasks and aim to finish it by the deadline
d. You start on it early because you know you are likely to get side-tracked
41) What is another name for contingency planning?
a. Synergy planning
b. Ad hoc planning
c. Business level planning
d. Scenario planning
42) What is a definition of an objective?
a. A defined specified outcome to be achieved in the long-term
b. A clear set of goals to be attained given a set number of resources
c. A clearly defined and measurable outcome to be achieved over a specified timeframe
d. A set standard of performance agreed by workers and managers
43) Which of the following is not a recognized type of plan?
a. Business
b. Succession
c. Ad hoc
d. Financial
44) To what time-frame do strategic plans relate?
a. Long-term
b. Medium-term
c. Short-term
d. Unspecified time it takes to achieve an aim
45) Which is not a recognized form of business continuity planning?
a. Contingency planning
b. Scenario planning
c. Financial planning
d. Building planning
46) What is the definition of a scenario in scenario planning?
a. An imagined sequence of future events
b. An unpredictable event
c. A planned for event
d. An unplanned for event
47) What is a succession plan?
a. Dismissing an employee for a more favorable employee
b. A formal process of planning to fill a role that will become vacant
c. A vote of no confidence in a board member
d. The formal process of acquiring a new staff member
48) 'There is no discernible link between planning and performance'. Who is this position held by?
a. Michael Porter
b. Milton Friedman
c. Gary Hamel
d. Henry Mintzberg
49) What one of the following is not a key management skill in planning?
a. Conceptual skills
b. Analytical skills
c. IT and computing skills
d. Communication skills
50) An event manager must recruit personnel during which stage of an event management plan?
a. negotiating the contract for the event
b. scheduling the event
c. coordinating the event
d. staging the event
51) Event managers must post signs to direct spectators while:
a. negotiating the contract for the event
b. staging the event
c. coordinating the event
d. scheduling the event
52) Notifying local residents and businesses of traffic plans improves:
a. selling
b. community relations
c. sales promotion
d. advertising
53) threats are
a. strengths of the event
b. opportunities of the event
c. chances for unexpected, favorable outcomes
d. external factors that influence the event
54) Safety risks include
a. reconciliation
b. negotiations
c. sabotage
d. finances
55) Event marketing is
a. a product
b. tangible
c. a service
d. a good
56) a boilerplate contract follows which format
a. fill in the blank
b. short answer
c. open ended
d. essay
57) Opportunities are chances for
a. possible threats
b. loss of revenue
c. unexpected, favorable outcomes
d. increased liability
58) Which is an example of a threat?
a. Poor publicity
b. Favorable news media
c. Food and beverage carts run out of ice
d. No traffic accidents
59) Which is an example of a threat
a. favorable newspaper article
b. economic downturn
c. successful traffic flow
d. financial stability
