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Worksheets

Communication Skills

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Which of the following is a positive body languages to use when speaking?

a)

Fold your arms or cross your legs

b)

Stand behind a lecture and keep your body hidden

c)

Keep your arms open and use gestures

d)

Do not make eye contact

2.

Which of following is a negative body language to use when speaking?

a)

Fold your arms or cross your legs

b)

Stand behind a lecture and keep your body hidden

c)

Keep your arms open and use gestures

d)

Do not make eye contact

3.

Which of these is a communication skill?

a)

Talking at the same time as someone else

b)

Listening to what people say

c)

Putting your fingers in your nose

4.

What body language shows you are listening?

a)

Turning away from speaker

b)

Nodding and making eye contact

c)

Looking out the window

5.

Communication effectiveness can be enhance by:

a)

Practicing on communication style until you can use it with skills

b)

Always using the same communication style as the one used by the person with whom you are interacting

c)

Cultivating flexibility in responding to others

6.

How many ways are there to communicate?

a)

1

b)

2

c)

3

d)

4

7.

What is verbal communication?

a)

Talking to someone

b)

Whens someone is talking and someone else is listening

c)

When more than one person is talking

d)

Use verbal noises to show you are listening

8.

What is communication without words?

a)

Sign language

b)

Non-verbal communication

c)

Gestures

d)

Telepathy

9.

Is text messaging an acceptable form of communication?

a)

Yes, by using emoji's

b)

Yes, it should be a preferred choice when making arrangement

c)

Yes, in certain circumstances

10.

How can a person correctly communicate?

a)

Speaking

b)

Texting

c)

Email

d)

Phone

e)

All of the above

11.

How can people use verbal communication?

a)

Face-to-Face contact

b)

Face-to-Face, Telephone, Skype

c)

The use of word but not sounds

12.

Waving is what type of communication?

a)

Gestures

b)

Body Language

c)

Sign Language

d)

Body Position

13.

How many type of communication are there?

a)

2

b)

4

c)

6

d)

8

14.

Facial expression are a part of what?

a)

Gestures

b)

Sign Language

c)

Body Language

15.

When you are talking directly to a person and you can see them, this is called what?

a)

Verbal contact

b)

Talking

c)

Interaction

d)

Face-to-Face communication