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Worksheets

PRE PT2

Total questions: 45

Worksheet time: 1hrs 10mins

Name
Class
Date
1.

The four variables (4 P's) in the marketing mix price, place, platform and product.

Is this statement true or false?

a)

True

b)

False

2.

The primary objective of a commercial business is to maintain growth, generate profits and continue as a going concern.

Is this statement true or false?

a)

True

b)

False

3.

The market growth stage of the product life cycle is characterized by increased demand, a decline in unit production costs, and increased earnings and cash flow generation.

Is this statement true or false?

a)

True

b)

False

4.

Which of the following best summarizes the purpose of organizational controls?

a)

To carry out the directions of management, safeguards the assets and ensure the financial statements are correctly audited.

b)

To ensure business processes are efficient and effective, to prevent errors and fraud and safeguard the assets of the entity.

c)

To ensure correct processing of transactions, accountability of management and safeguard the assets.

d)

To prevent fraud and error, ensure the effective and efficient use of resources and ensure management information is valid

5.

Marketing is mainly concerned with which one of the following?

a)

Increasing sales revenue.

b)

Streamlining production.

c)

Anticipating and meeting customer needs.

d)

Maximizing profit.

6.

Which of the following organisations would rely most heavily on value for money indicators and efficiency rather than information on performance and profitability?

a)

A private accountancy college.

b)

A local authority

c)

A small retailer

d)

A pension fund

7.

Which one of the following sources of finance would be available to a governmental local authority (city hall)

a)

Retained earnings

b)

Investment bond loan capital

c)

Share issue

d)

Venture capital

8.

In marketing, the '4Ps' relate to the marketing mix for products, with the '7Ps' relating to the marketing mix for service providers.

What are the additional Ps that relate to the marketing mix for service providers?

a)

Process, physical evidence, people

b)

People, physical evidence, price

c)

Physical evidence, price, place

d)

Process, promotion, people

9.

We need to ensure that, at the end of the day, our new computer is put "in front of everyone, no matter who they are, what they do or where they go, they need to know about it so they can buy it."

Which of the marketing "4Ps" is relevant to this situation?

a)

Place

b)

Promotion

c)

Price

d)

Product

10.

Rozprakitka is a company that sells electronic goods through its website. As with similar companies, customer can search the website to find the item they are looking for. Each product is fully described and links are embedded within the product page to the manufacturer's website as well as to customer and independent reviews. If the customer wishes to purchase the item they may add it to their "shopping trolley" and pay for what they have purchased on "checkout". The goods are then delivered to them by courier.


What elements of the marketing mix are demonstrated by the website?

a)

Process, place and promotion.

b)

Place only.

c)

Promotion only.

d)

Place and promotion only.

11.

Which of the following is an advantage of centralization in an organisation with a dispersed network of offices?

a)

Decisions are easier to coordinate.

b)

Greater speed of decision making nearer the point of sale.

c)

Improved motivation of line managers.

d)

Reduced workload for senior management.

12.

The performance of non-governmental organisation is most often measured in respect of which of the following?

a)

Customer satisfaction

b)

Profitability

c)

Value for money

13.

SWOT analysis is used by management as a tool primarily to identify external factors that may impact the strategic plans of organisation.

Is this statement true or false?

a)

True

b)

False

14.

Porter's value chain is a tool used by management to analyse how strategically significant activities and support activities of an organisation are linked and add value to the product or service provided to its customers.


Is this statement true or false?

a)

True

b)

False

15.

What is the primary reason for outsourcing a support activity necessary in an organisation?

a)

It allows management to focus more on core activities.

b)

To reduce the overall cost of activity.

c)

To gain further expertise from an outside party.

16.

Which of the following includes four examples of the seven rights of individuals regarding information that is stored about them?

a)

Right to: seek compensation; take action to rectify; erase or destroy personal data; prevent processing for direct marketing; prevent decisions against an individual by purely automated means.

b)

Right to: obtain access to data held overseas; take action to destroy personal data; prevent processing for direct marketing; inspect data in situ in the their home country.

c)

Right to: seek compensation; travel abroad to inspect personal data; inspect personal data in situ in their home country; take action to destroy personal data.

d)

Right to: destroy hardware holding personal data; inspect personal data where it is held in their home country; seek compensation; prevent processing for direct marketing.

17.

Porters five forces collectively determine, for a single company, which one of the following?

a)

The degree of competition new entrants will face.

b)

The profitability of existing firms in the industry.

c)

The overall growth of the industry.

d)

The overall profit potential of the industry.

18.

A matrix structure is suitable for a company that provides project-based contractual services to a few major customers using highly skilled professional employees.

Is this statement true or false?

a)

True

b)

False

19.

What type of organisation structure is usually decentralised and task-oriented with a smaller scalar chain and larger span of management control?

a)

Informal organisation

b)

Tall organisation

c)

Flat organisation

20.

An organisation would consider offshoring its manufacturing operation in order to lower costs and gain access to skilled production labour.


Is this statement true or false?

a)

True

b)

False

21.

At which level of a company decision making does new product development and market segmentation play an important role?

a)

Strategic level

b)

Tactical level

c)

Operational level

22.

A primary advantage of the matrix organisational structure is which of the following?

a)

Leads to economies of scale.

b)

Enhances career opportunities.

c)

Provides optimum resource allocation and flexibility.

d)

Encourages delegation.

23.

A tall organisation has a ________ span of control and a _____________ scalar chain.


Which of the following correctly completes the sentences above?

1) Narrow

2) Wide

3) Short

4) Long

a)

1 and 3

b)

1 and 4

c)

2 and 3

d)

2 and 4

24.

Multinational Services Co is a large conglomerate with various business division. All accounting activities are performed by an internal single dedicated unit, which allocates the costs incurred to the individual business divisions.


Which of the following organisational structures does this most likely describe?

a)

Offshoring

b)

Shared services

c)

Centralisation

d)

Outsourcing

25.

Anthony classified managerial responsibilities and activities into a three-tier hierarchy.


The following are attributes from these hierarchy levels:


1) Stress the achievement of narrowly defined interim objectives.

2) Key performance indicators are established.

3) New product development and market segmentation play vital roles.

4) Supervisory plans for executing periodic activities are established.

a)

1 and 2

b)

1 and 3

c)

2 and 4

d)

3 and 4

26.

Rodan is the international production director for ASD Co. His team consists of over 100 male and female managers spread throughout the organisation. The average age of his manager is 40, but rages from 25 through to 60 years. Because of the demands of various customers, the nature of the work of each manager is never the same.


Which one of the following is likely to be the least important influence on the span of control of Rodan over his managers?

a)

Location of personnel

b)

Type of personnel

c)

Age of personnel

d)

Nature of the work

27.

A strong organisational culture implies tightly structured activities through formal plans and procedures.


Is this statement true or false?

a)

True

b)

False

28.

Which level of Schein's organisational culture would most likely reflect the dress code of a company?

a)

Espoused values

b)

Artefacts and creations

c)

Basic assumption and values

29.

Which type of culture uses a team approach in order to complete the required work?

a)

Role culture

b)

Person culture

c)

Task culture

30.

Based on Hostfede's research on national culture, a high power distance index indicates a top-down chain of command and strong centralisation.


Is this statement true or false?

a)

True

b)

False

31.

Which of Handy's culture type is associated with the managerial activity within an organisation?

a)

Person culture

b)

Role culture

c)

Mix and match

d)

Task culture

32.

A researcher performs analysis on a company using hostfede's dimensions of national culture. He concludes that a high score on one of Hostfede's dimensions fits well with a group-oriented or task-oriented organisation.

Which of hostfede's dimensions would the researcher be referring to?

a)

Individualism

b)

Uncertainty avoidance index

c)

Power distance

d)

Masculinity

33.

Which one of the following states the four cultural types identified by Handy?

a)

Power, role, task, resource

b)

Individualism, uncertainty, power, dynamism

c)

Power, uncertainty, task, bureaucratic

d)

Person, role, task, power

34.

Yana will shortly be graduating from university and is researching for her first job. In tests conducted by the university's careers advisor, she scored highly in wanting a job that had the attributes of predictability, standardization and consistency.

What organisational culture would be most suited to Yana?

a)

Task culture

b)

Power culture

c)

Person culture

d)

Role culture

35.

Research had indicated that workers in country A display characteristics such as toughness and the desire for material wealth and possessions, while workers in country B value personal relationships, belonging and the quality of life.


According to Hostfede's theory, these distinctions relate to which of the following cultural dimensions?

a)

Masculinity - feminity

b)

Power- distance

c)

Individualism - collectivism

d)

Uncertainty avoidance

36.

The government of an emerging nation prides itself on developing a national culture where there is a strong emphasis on initiative and achievement and people are expected to be self sufficient.


Which one of the following best describes the culture of the nation?

a)

Masculine

b)

Individualistic

c)

High uncertainty avoidance

d)

Low power distance

37.

Which type of committee is usually formed to investigate or solve a short term problem?

a)

Joint committee

b)

Subcommittee

c)

Ad hoc committee

38.

Which of the following would be classified as a formal standing committee?

a)

Audit committee

b)

FASB AND IFAC convergence committee

c)

Project committee

39.

Good corporate governance recommends entities establish a number of board sub-committees.


Which committees should be wholly comprised of non-executive directors?

a)

Audit and nominations committee

b)

Nominations and risk committee

c)

Remuneration and audit committee

d)

Audit committee only

40.

HIJ Co is a large company whose shares are listed on the national stock exchange. The company is compliant with generally accepted standards of corporate governance. The finance department of HIJ Co has completed the preparation of the draft financial statements.


To which of the following will these statements be submitted initially for scrutiny?

a)

The external auditor

b)

The audit committee

c)

The board of directors

d)

The internal auditors

41.

Which of the following strategies would an organisation most likely employ to deal positively with a corporate social responsibility or stakeholder issue?

a)

Accommodation

b)

Defense

c)

Reactive

42.

Which of the following is an advantage of using a principle based approach to governance versus a rules based approach?

a)

Modifications are made through the legal process.

b)

Applies to all entities within its scope regardless of size.

c)

Much quicker reaction to emerging events.

d)

Impacted by the legal structure of the country.

43.

Which of the following can be used to compare the power and influence of various stakeholder groups and how their needs should be accounted for?

a)

The Boston Consulting Group Matrix

b)

Mendelow's framework

c)

Corporate governance

d)

Porter's competitive factors

44.

Max is an independent non executive director of PLK Company, a private company in which 75% of the equity is owned by members of one family. At a recent board meeting, Max was informed that the executives had entered into a one-year contract with VCV Company, a new supplier. Although the executives did not know this, Max's sister is an executive director of VCV Company.


Which of the following statement is correct?

a)

Max should resign from the company as he can no longer be truly independent.

b)

Max should disclose his family connection with VCV Company immediately.

c)

Max needs to do nothing, as PLK Company is a private company.

d)

Max should have een consulted about the contract before it was signed.

45.

The audit committee and remuneration committee of a company are examples of which of the following?

a)

Ad hoc committees

b)

Management committees

c)

Executive committees

d)

Standing committees