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WorksheetsHRM STRATEGIC PLANNING, HUMANN RESOURCE PLAINING & JOB ANALYSIS
Total questions: 48
Worksheet time: 2hrs 24mins
Which of the following is NOT a time when job analysis is performed?
A) when new jobs are created
B) when an organization is founded
C) when jobs are changed significantly
D) when an organization faces a downturn
How have HR executives taken a greater strategic role in organizations?
A) they participate in the strategic planning process when time permits
B) they rely on the CEO for direction
C) they implement the organization's strategic plan
D) they are actively involved in the organization's strategic planning process
Which of the following is NOT a step in the strategic planning process?
A) assessing the organization
B) determining financial outlays
C) determining the organizational mission
D) setting specific objectives and direction
What is the process called by which top management determines overall organizational purposes and objectives and how they are to be achieved?
A) objective planning
B) organizational planning
C) strategic planning
D) tactical planning
The marketing department at ABC Widget Company has been assigned the task of developing a strategic plan. The marketing team has completed the first three steps of strategic planning. Which of the following steps does the marketing department need to take in order to complete the strategic planning assignment?
A) determine the strategies needed to accomplish specific objectives
B) evaluate the organizational mission of the ABC Widget Company
C) establish short-term and long-term directions for the group
D) assess the primary competitors of the ABC Widget Company
In strategic planning, the purpose of a SWOT analysis is to assess the organization's ________.
A) information technology
B) anticipated long-term goals
C) perceived value and structure
D) internal and external environment
Which of the following terms refers to a unit's continuing purpose, or reason for being?
A) mission
B) goal
C) objective
D) policy
8) What is the first step in the strategic planning process?
A) setting specific objectives
B) implementing long-term goals
C) assessing the business environment
D) determining the organizational mission
5) Which is a true statement about price premiums for differentiated products?
A) consumers are relatively insensitive to premium prices
B) consumers are highly sensitive to price premiums
C) consumers are ambivalent to price premiums
D) none of the above
Which of the following is NOT a characteristic of an objective?
A) measurable
B) universal in nature
C) expressed in writing
D) challenging but attainable
Which of the following should most likely be accomplished before setting an objective?
A) cost benefit analysis of every alternative
B) SWOT analysis of all competitors
C) performance analysis of each employee
D) job analysis for each position
Brand loyalty is most characteristic of which competitive strategy?
A) differentiation
B) turnaround
C) innovation
D) lowest cost
Two fundamental business strategies are ________.
A) lowest cost and highest quality
B) differentiation and turnaround
C) lowest cost and differentiation
D) lowest cost and turnaround
Compared with lowest-cost strategies, successful attainment of differentiation strategies
depends on _____
employee creativity
openness to novel work approaches
all of the above
willingness to take risks
The systematic process of matching the internal and external supply of people with job openings anticipated
in the organization over a specified period of time is referred to as _____
human resource planning
strategic planning
personnel forecasting
human capital supply analysis
What activity precedes the human resource planning process?
HR demand analysis
HR forecasting
strategic planning
labor supply analysis
What are the two components of human resource planning?
demand and objectives
requirements and availability
strategy and requirements
availability and objectives
Steve is an HR specialist at Cisco Systems. Steve needs to determine the number, skill, and location of employees
that Cisco will need in 12 months in order to achieve the firm's strategic plan.
Which of the following would best meet Steve's needs?
labor supply analysis
requirements forecast
sales forecasting
availability forecast
A firm becomes aware of having a surplus or shortage of employees
as a result of comparing ________.
tasks and performance
availability and tasks
requirements and availability
skills and requirements
AAA Technology manufactures 2,000 cell phones each week, which requires 20,000 hours of work from assemblers during a 40-hour week.
How many assemblers does AAA need each week?
500
200
400
800
Which of the following is a forecasting technique that uses the organization's current level of employment
as the starting point for determining future staffing?
simulation
bottom-up approach
zero-base forecasting
the Delphi technique
What forecasting technique involves an analysis to determine
whether the firm can justify filling an open position?
Delphi technique
zero-base forecasting
simulation
bottom-up approach
In ________, each successive level in the organization, starting with the lowest, forecasts its requirements,
ultimately providing an aggregate forecast of employees needed.
cycle forecasting
zero-base forecasting
simulation forecasting
bottom-up forecasting
What relationship tends to exist between demand (sales volume)
and the number of employees needed?
highly negative
somewhat negative
unrelated
positive
Which of the following is NOT an action firms take
when a shortage of workers is forecasted?
encourage early retirements
explore new recruiting methods
provide training programs
offer compensation incentives
Which of the following is NOT an alternative to laying off employees?
mandating reduced hours
downsizing the workforce
implementing a restricted hiring policy
lowering employment standards
The process of ensuring that a qualified person is available to assume a key managerial position
once the position is vacant is referred to as ________.
succession planning
strategic planning
skill planning
departure planning
The systematic process of determining the skills, duties and knowledge required for performing jobs
in an organization is referred to as a job ________.
description
analysis
qualification
specification
Which term refers to a group of tasks that must be performed
if an organization is to achieve its goals?
post
job
occupational specialty
position
Which of the following refers to the collection of tasks and responsibilities performed by one person?
position
workgroup
job cluster
job
In a workgroup consisting of a supervisor, two analysts, and four clerks,
how many jobs and positions are involved?
6 jobs; 1 position
1 job; 6 positions
7 jobs; 3 positions
3 jobs; 7 positions
Why are most job analyses conducted?
requirements of upper management
obsolescence in jobs
creation of new jobs
changes in the nature of jobs
Job analysis information is used to prepare ________.
job requisitions
corporate assessments
budget reports
job specifications
A document that provides information regarding the tasks, duties, and responsibilities
of the job is referred to as a ________.
job specification
job description
job document
job analysis
Which of the following provides the minimum acceptable qualifications
that a person should possess to perform the job?
job description
job evaluation
job title
job specification
How does job analysis primarily benefit an HR manager?
outlines labor negotiation requirements
adheres to federal standards
provides guidelines for staffing
improves public relations
Job description information benefits HR management
in all of the following ways EXCEPT ________.
mandating staffing diversity
supporting the legality of employment practices
identifying training needs
specifying safety and health issues
Competencies refer to an individual's capability to orchestrate
and apply combinations of ________ over time to perform work successfully.
job duties, job specifications, and job identification
jobs, positions, and tasks
positions, job identification, and skills
knowledge, skills, and abilities
The process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization refers to ________.
job enlargement
job enrichment
job analysis
job design
Which term refers to basic changes in the content and level of responsibility of a job
so as to provide greater challenges to the worker?
job enlargement
job enrichment
job analysis
job rotation
Which of the following terms refers to increasing the number of tasks a worker performs, with all of the tasks
at the same level of responsibility?
job enlargement
job enrichment
job rotation
job design
Audrey is a recent college graduate who was hired by a computer manufacturing firm.
Each week, Audrey will be assigned to a different department in order to broaden her understanding of the firm and help her understand a variety of jobs.
In which of the following is Audrey most likely participating?
job evaluation
job rotation
job enlargement
job enrichment
Which term refers to the fundamental rethinking and radical redesign of business processes to become
more competitive?
management by objectives
total quality management
total process quality
reengineering
As an HR specialist at a large auto manufacturer, you have noticed that many of the technicians employed
by your firm are bored with their jobs, not meeting performance goals, and frequently absent.
Which of the following would most likely resolve some of these problems among technicians?
implementing a job rotation program
conducting a new job analysis
initiating a hiring freeze
downsizing the firm
Talent management does not include ________.
integrated talent acquisition
taking business goals into consideration
writing job descriptions
building culture
Which of the following is one of the greatest challenges to global talent management?
language barriers
an aging population
uncertain economic conditions
a lack of strategic planning outside the United States
The strategic endeavor to optimize the use of human capital is called ________.
constructivism
talent management
management recruitment
workforce equilibrium
Talent management enables an organization to drive short-term and long-term results
by building all of the following EXCEPT ________.
entrenchment
culture
capability
capacity
