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HRM STRATEGIC PLANNING, HUMANN RESOURCE PLAINING & JOB ANALYSIS

Total questions: 48

Worksheet time: 2hrs 24mins

Name
Class
Date
1.

Which of the following is NOT a time when job analysis is performed?

a)

A) when new jobs are created

b)

B) when an organization is founded

c)

C) when jobs are changed significantly

d)

D) when an organization faces a downturn

2.

How have HR executives taken a greater strategic role in organizations?

a)

A) they participate in the strategic planning process when time permits

b)

B) they rely on the CEO for direction

c)

C) they implement the organization's strategic plan

d)

D) they are actively involved in the organization's strategic planning process

3.

Which of the following is NOT a step in the strategic planning process?

a)

A) assessing the organization

b)

B) determining financial outlays

c)

C) determining the organizational mission

d)

D) setting specific objectives and direction

4.

What is the process called by which top management determines overall organizational purposes and objectives and how they are to be achieved?

a)

A) objective planning

b)

B) organizational planning

c)

C) strategic planning

d)

D) tactical planning

5.

The marketing department at ABC Widget Company has been assigned the task of developing a strategic plan. The marketing team has completed the first three steps of strategic planning. Which of the following steps does the marketing department need to take in order to complete the strategic planning assignment?

a)

A) determine the strategies needed to accomplish specific objectives

b)

B) evaluate the organizational mission of the ABC Widget Company

c)

C) establish short-term and long-term directions for the group

d)

D) assess the primary competitors of the ABC Widget Company

6.

In strategic planning, the purpose of a SWOT analysis is to assess the organization's ________.

a)

A) information technology

b)

B) anticipated long-term goals

c)

C) perceived value and structure

d)

D) internal and external environment

7.

Which of the following terms refers to a unit's continuing purpose, or reason for being?

a)

A) mission

b)

B) goal

c)

C) objective

d)

D) policy

8.

8) What is the first step in the strategic planning process?

a)

A) setting specific objectives

b)

B) implementing long-term goals

c)

C) assessing the business environment

d)

D) determining the organizational mission

9.

5) Which is a true statement about price premiums for differentiated products?

a)

A) consumers are relatively insensitive to premium prices

b)

B) consumers are highly sensitive to price premiums

c)

C) consumers are ambivalent to price premiums

d)

D) none of the above

10.

Which of the following is NOT a characteristic of an objective?

a)

A) measurable

b)

B) universal in nature

c)

C) expressed in writing

d)

D) challenging but attainable

11.

Which of the following should most likely be accomplished before setting an objective?

a)

A) cost benefit analysis of every alternative

b)

B) SWOT analysis of all competitors

c)

C) performance analysis of each employee

d)

D) job analysis for each position

12.

Brand loyalty is most characteristic of which competitive strategy?

a)

A) differentiation

b)

B) turnaround

c)

C) innovation

d)

D) lowest cost

13.

Two fundamental business strategies are ________.

a)

A) lowest cost and highest quality

b)

B) differentiation and turnaround

c)

C) lowest cost and differentiation

d)

D) lowest cost and turnaround

14.

Compared with lowest-cost strategies, successful attainment of differentiation strategies

depends on _____

a)

employee creativity

b)

openness to novel work approaches

c)

all of the above

d)

willingness to take risks

15.

The systematic process of matching the internal and external supply of people with job openings anticipated

in the organization over a specified period of time is referred to as _____

a)

human resource planning

b)

strategic planning

c)

personnel forecasting

d)

human capital supply analysis

16.

What activity precedes the human resource planning process?

a)

HR demand analysis

b)

HR forecasting

c)

strategic planning

d)

labor supply analysis

17.

What are the two components of human resource planning?

a)

demand and objectives

b)

requirements and availability

c)

strategy and requirements

d)

availability and objectives

18.

Steve is an HR specialist at Cisco Systems. Steve needs to determine the number, skill, and location of employees

that Cisco will need in 12 months in order to achieve the firm's strategic plan.

Which of the following would best meet Steve's needs?

a)

labor supply analysis

b)

requirements forecast

c)

 sales forecasting

d)

availability forecast

19.

A firm becomes aware of having a surplus or shortage of employees

as a result of comparing ________.

a)

tasks and performance

b)

availability and tasks

c)

requirements and availability

d)

skills and requirements

20.

AAA Technology manufactures 2,000 cell phones each week, which requires 20,000 hours of work from assemblers during a 40-hour week.

How many assemblers does AAA need each week?

a)

500

b)

200

c)

400

d)

800

21.

Which of the following is a forecasting technique that uses the organization's current level of employment

as the starting point for determining future staffing?

a)

simulation

b)

bottom-up approach

c)

zero-base forecasting

d)

the Delphi technique

22.

What forecasting technique involves an analysis to determine

whether the firm can justify filling an open position?

a)

Delphi technique

b)

zero-base forecasting

c)

simulation

d)

bottom-up approach

23.

In ________, each successive level in the organization, starting with the lowest, forecasts its requirements,

ultimately providing an aggregate forecast of employees needed.

a)

cycle forecasting

b)

zero-base forecasting

c)

simulation forecasting

d)

bottom-up forecasting

24.

What relationship tends to exist between demand (sales volume)

and the number of employees needed?

a)

highly negative

b)

somewhat negative

c)

unrelated

d)

positive

25.

Which of the following is NOT an action firms take

when a shortage of workers is forecasted?

a)

encourage early retirements

b)

explore new recruiting methods

c)

provide training programs

d)

offer compensation incentives

26.

Which of the following is NOT an alternative to laying off employees?

a)

mandating reduced hours

b)

downsizing the workforce

c)

implementing a restricted hiring policy

d)

lowering employment standards

27.

The process of ensuring that a qualified person is available to assume a key managerial position

once the position is vacant is referred to as ________.

a)

succession planning

b)

strategic planning

c)

skill planning

d)

departure planning

28.

The systematic process of determining the skills, duties and knowledge required for performing jobs

in an organization is referred to as a job ________.

a)

description

b)

analysis

c)

qualification

d)

specification

29.

Which term refers to a group of tasks that must be performed

if an organization is to achieve its goals?

a)

post

b)

 job

c)

occupational specialty

d)

position

30.

Which of the following refers to the collection of tasks and responsibilities performed by one person?

a)

position

b)

workgroup

c)

 job cluster

d)

job

31.

 In a workgroup consisting of a supervisor, two analysts, and four clerks,

how many jobs and positions are involved?

a)

 6 jobs; 1 position

b)

1 job; 6 positions

c)

7 jobs; 3 positions

d)

3 jobs; 7 positions

32.

Why are most job analyses conducted?

a)

requirements of upper management

b)

obsolescence in jobs

c)

creation of new jobs

d)

changes in the nature of jobs

33.

Job analysis information is used to prepare ________.

a)

job requisitions

b)

corporate assessments

c)

budget reports

d)

job specifications

34.

A document that provides information regarding the tasks, duties, and responsibilities

of the job is referred to as a ________.

a)

job specification

b)

job description

c)

 job document

d)

 job analysis

35.

Which of the following provides the minimum acceptable qualifications

that a person should possess to perform the job?

a)

job description

b)

job evaluation

c)

job title

d)

job specification

36.

How does job analysis primarily benefit an HR manager?

a)

outlines labor negotiation requirements

b)

adheres to federal standards

c)

provides guidelines for staffing

d)

improves public relations

37.

Job description information benefits HR management

in all of the following ways EXCEPT ________.

a)

mandating staffing diversity

b)

supporting the legality of employment practices

c)

 identifying training needs

d)

 specifying safety and health issues

38.

Competencies refer to an individual's capability to orchestrate

and apply combinations of ________ over time to perform work successfully.

a)

job duties, job specifications, and job identification

b)

 jobs, positions, and tasks

c)

positions, job identification, and skills

d)

knowledge, skills, and abilities

39.

The process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization refers to ________.

a)

 job enlargement

b)

job enrichment

c)

job analysis

d)

job design

40.

Which term refers to basic changes in the content and level of responsibility of a job

so as to provide greater challenges to the worker?

a)

 job enlargement

b)

job enrichment

c)

 job analysis

d)

 job rotation

41.

Which of the following terms refers to increasing the number of tasks a worker performs, with all of the tasks

at the same level of responsibility?

a)

job enlargement

b)

job enrichment

c)

job rotation

d)

 job design

42.

Audrey is a recent college graduate who was hired by a computer manufacturing firm.

Each week, Audrey will be assigned to a different department in order to broaden her understanding of the firm and help her understand a variety of jobs.

In which of the following is Audrey most likely participating?

a)

job evaluation

b)

job rotation

c)

job enlargement

d)

job enrichment

43.

Which term refers to the fundamental rethinking and radical redesign of business processes to become

more competitive?

a)

 management by objectives

b)

total quality management

c)

total process quality

d)

reengineering

44.

As an HR specialist at a large auto manufacturer, you have noticed that many of the technicians employed

by your firm are bored with their jobs, not meeting performance goals, and frequently absent.

Which of the following would most likely resolve some of these problems among technicians?

a)

 implementing a job rotation program

b)

conducting a new job analysis

c)

initiating a hiring freeze

d)

downsizing the firm

45.

Talent management does not include ________.

a)

integrated talent acquisition

b)

taking business goals into consideration

c)

writing job descriptions

d)

building culture

46.

Which of the following is one of the greatest challenges to global talent management?

a)

language barriers

b)

an aging population

c)

 uncertain economic conditions

d)

a lack of strategic planning outside the United States

47.

The strategic endeavor to optimize the use of human capital is called ________.

a)

constructivism

b)

talent management

c)

management recruitment

d)

workforce equilibrium

48.

Talent management enables an organization to drive short-term and long-term results

by building all of the following EXCEPT ________.

a)

entrenchment

b)

culture

c)

 capability

d)

capacity